Sterling Properties Reviews 23

Absolutely horrendous!!! Took all my deposit and tried saying I owed them money! Had a major leak were my property was damaged and then they try and say I owe the money. Awful people awful company. In the end told them keep the deposit. Nothing but evil people l. DONT EVER USE THIS LETTING AGENCY

these guys are greate Emanual Baptiste is one of the best contractors I've ever run across ....these folks actually care about their customers

This companies behaviour was aggressive arrogant,vulgar and irresponsible. Zero respect to the clients they treat you like you are inferior, like a garbage and don’t answer your questions.Also they keep properties on their website which are already gone .Complete lier .This company should be shut down fir disrespectful attitude towards the clients!Spare your time if you are self respected person.‼️‼️‼️‼️

I'm really satisfied with there services and I'll love to work with them again in the nearest future

This companies behaviour was aggressive and irresponsible. Forced to pay for closures due to 2 floods from their property above. Ignored compensation claims. Having to go through property redress scheme prior to legal action. Over 4 years with them. Avoid.

Avoid this company at all costs! We nearly purchased a property through them but thankfully pulled out just in time. They will say anything to push a sale. We also rented through them, and when it came time to move out, they took nearly our entire deposit unfairly. Save yourself the stress, money, and frustration—think twice before dealing with this company.

I disputed the amount they wanted from us for them to do their jobs when we left the property. We left the property in a good state and they tried charging up through the roof as well as taking our deposit.
I sent an email to dispute these charges and requested my deposit back. However, they did not respond to my email, resulting in us not getting the deposit back.

From reading the reviews they do this to everyone!!

Their pricing a for things are extortionate and the properties aren’t even worthy of the price you pay. HORRENDOUS!!

I have 1 of 8 flats in a block that was managed by Moreland Estates, who are the biggest bunch of crooks going. Sterling took over around 18 months ago and they fixed the lift that had been out of order for almost 3 years for a few hundred pounds, we were quoted £50k by Morelands and cleaned the carpets that were a disgrace. It is early days but so far they have proved to be extremely good and competitively priced.
Norman

This is a company that is ready to reck investors financial life, please don't invest in their service accommodation, the deal package they share with you is all lies, there is no how you will make profit from the investment, rather you keep adding money monthly and all invested funds will go down the drain. They stop answering messages after they realise you have your facts straight. PLEASE BE AWARE, All your funds will go down the drain.

Rented me a house full of mold covered it up real good when showed it to me knowing I have COPD I wouldn't rent a rats ass to them

Wish I read reviews!well they took holding deposit decided they won’t let me the place which is fine, but they wouldn’t refund my money and they are being really rude!
So unless you want them to steal your money don’t bother

They only show rentals as an open house, so 30 people show up and it is impossible to rent the house you wanted to look at because there are 30 other people that apply the same time you do. Its a hustle to take your $90 along with 30 other people so they can keep it and only rent the house to 1. It’s a scam to take your money. Property manager said they can only do showings to the public one time because the Agent has kids. Probably the wrong position for her.

Houses are as is. Company will not fix anything before you move in, not even paint.

Jason is a horrible little man. Very rude man.
Company in general never communicates. When you call to ask for updates, they are very rude and can’t give you updates for weeks. We will not be using them again. Avoid if you can.
Being kind is free.

Absolutely awful agency. I would strongly avoid any property including 77 Muswell Hill that uses this do nothing, avoiding calls and generally a rude bunch of people.

If I could give a minus star review I would. What a shambles of a company - just take a look at their other reviews and you’ll see for yourself. Horrid customer service particularly from this one woman, such a rude, patronising and arrogant individual. The agency failed to assist in any of the properties faults, illegally withheld money and failed to consistently comply with the law in regards to information/procedures they are required to share. Throughout my tenancy I had no idea where my deposit was kept, they stole money from my deposit because they decided I owed them rent despite paying every month until my contract expired. Horrible company with no idea on how the law works and disgustingly mannered staff. Avoid at all costs!

My mum and dad are renting from these and had a supposedly new boiler put in November last year and still no better no heating properly since then. they had a boiler/radiator flush on Friday and now no water they in their late 60's with serious health issues they cant and shouldnt have to live like this fuming aint the word if i could give O stars I would they currently at mine getting warm and fed and bathed should not be happening STERLING you ain't getting NO RENT off my parents till I'm satisfied that eveything is in working order!!!!!!😠😠😠😠😠

if anyone needs help with this company m willing to help i have worked for this company and also beaten them in court trying to illegally evict a tenant, i can tell your solicitor all the tricks they use and also about how they forge tenants signitures to try lie in court of which i can prove by me catching them out and showing a judge the forged document and signature which the judge could tell was a forgery and that was on day one of court

Although never been a tenant of Sterlings, was employed by them a couple of years ago and it appears that things still haven't changed for the better. 1 star properties maybe more apt having read most of the reviews. From my time there, definitely a sense of rent being the main driver, tenants not really looked after in terms of customer service. This obviously evidenced by poor tenant experiences being the norm. Advice : yes rent collections is important, but initiate a dedicated customer care team to get your tenants back onside. Trust me it works given time, then maybe, just maybe you can claim to be 5 star properties.

AVOID AVOID AVOID unless you're a drug dealer of course. Rented an apartment for 1 Yr, numerous issues throughout the tenancy which sterling were extremely reluctant to fix and when they did so it was half a job. When I moved in I requested a deep clean before I moved in as it was in an unacceptable standard yet this was never carried out. On leaving the property I've had to wait 29 days before being told they want to make a deduction for cleaning costs despite me cleaning top to bottom before I left. When trying to complain about this delay was told there's nothing they can do yet are reluctant to even put in writing so I can dispute it with the deposit protection company. Absolute sham of a company will be reporting to Wigan Council. Though I'm sure all the drug dealers in the block had a great experience with them.

Very appalling, had my property with them for a year, been trying for 8months to get out of there due to the constant drug misuse, and for my safety due to an abusive ex partner, even having the army and the police involved they would not let me leave my tenancy early. They are making this personal by not allowing my sister to rent my flat and rejecting her application because of a complaint about her that has been proven it was noting to do with her, Rebecca Brindley the manager has a bad attitude and has to argue with me every time, they are a horrible business who does not care about the welfare or support of their tenants.