The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... See more
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The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make s... See more
Company replied
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his ho... See more
Great experience that why I keep coming back the Alan was great he was pleasant and certainly knew his job everything was done and explained step by step and gave us time that make up our minds no fol... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, United Kingdom
- 01383 646000
4.6
Excellent
269 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Don’t drive by - stop here
Stopped off for a quick lunch at the cafe and look round store.
Lunch was lovely, best and hottest chips ever, great healthy menu choice, pretty busy but staff kept up with the pace.
Store was beautiful and displays really tempting. Wish I had a nice new home to furnish, this would be my first stop.
Friendly staff, clean facilities, good day all round.
29 April 2024
Unprompted review
Left unhappy and annoyed
Bought a king-size mattress and a single mattress from the dunfermline store, sales person very helpful and polite. Unfortunately this is where the good service ends.
We wanted to return the single mattress due to it being too deep for our sons bed, we didn't open the mattress and when we contacted customer services we were told it would be another £89 to pick the mattress up and they also wanted a 25% "restock" charge as it has been ordered for us, nowhere in the terms does it tell you about a 25% restock charge, I was passed from customer services to store manager and he still didn't help and still wanted us to pay the restock charge. Lost us as customers as we might have ordered another mattress that would fit the bed but not now.
8 April 2024
Unprompted review
Sales team were great.The delivery and…
Sales team were great.The delivery and installation were swift and careful. We love the sofa. Very pleased with Sterling.
5 December 2023
All great
Salesman was great, knowledgeable and very helpful. Once ordered we were emailed near delivery time to say our new suite was nearly built. Then emailed and phonecalled to arrange delivery once it was ready. I was able to chose a delivery date and delivery was smooth. Delivery guys were great too, chatty and built suite then took all the packaging away. Can't fault!! Well done Sterling
30 January 2024
Excellent
Our experience of the Dunfermline store was great. Sales assistant was very knowledgeable and helpful. Delighted with our new chairs!!
19 January 2024
Staff was very helpful and pleasant…
Staff was very helpful and pleasant both
times i was in store
11 November 2023
Delivered furniture quickly and…
Delivered furniture quickly and efficiently and salesman was informative about my purchase
30 November 2023
Great selection of sofa's to choose…
Great selection of sofa's to choose from with various colour options. Staff were very helpful.
Delivery staff very helpful and insalled sofa's perfectly.
14 December 2023
Looking for something special…
If you're looking for something special, it's definitely worth a browse. It's a "wow" store. The staff are super are helpful and there's no hard sell. There's lots to see, so make sure you allow plenty of time for your visit.
5 August 2023
Great customer experience
Salesman was not pushy but full of product knowledge when we needed his help .cannot remember Gentlemans name .Took time with us and answered all our questions.I think i have the date correct but we purchased on the last day for Christmas delivery .which suited us as we had to decorate and have new flooring installed
4 October 2023
Don’t do text
15 December 2023
Armchairs
Really disappointed with the 2 Fara fabric armchairs we bought. Had then just over 3 weeks now thought at first is was just because they were new but they are very firm and uncomfortable. I picked the Fara model as when I tried it in the shop it was really comfortable . Sadly these aren't. The display was leather but thought fabric would have same comfortable feel.
8 February 2024
Knowledgeable and helpful staff
The knowledge of the salesman was excellent and explained all we needed to know about our new suite. The delivery was ahead of schedule and whilst we were not ready for it they held onto it until we were. The warehouse kept in touch with us throughout the whole process
28 September 2023
Great selection of furniture and house…
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his holiday to make our purchase of some very comfortable Stressless chairs and couch. The level of service continued with the admin team who kept us informed when to expect our delivery. A definite 1st port of call the next time we need any thing for the home.
1 August 2023
Purchasing our sofa from start to…
Purchasing our sofa from start to finish was painless. Staff very friendly and polite.
26 October 2023
Excellent Service
Excellent service from ordering our new sofas until day of delivery. Very happy with purchase and would definitely shop here again.
8 February 2024
Unprompted review
Recent furniture purchase
A reputable Company, with a local Branch at Halbeath. Quality furniture at reasonable prices, and good Cafe for a light lunch or coffee.
4 December 2023
Our visit was a very quick and stress free experience, with an excellent experienced salesman.
I enjoyed our experience, with a knowledgeable salesman. It was quick and stress free, my elderly parents were happy with their purchase.
18 July 2023
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