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Stephen Einhorn Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the jewelry, often describing pieces as perfect, beautiful, and skillfully crafted. Many appreciate the distinctive and timeless nature of the products, made with first-class materials. The staff receives high commendation for being incredibly helpful, knowledgeable, and genuinely caring, ensuring a pleasant and supportive experience. Reviewers frequently highlight the excellent customer service, describing it as attentive, professional, and efficient from start to finish. Consumers value the ongoing support, including complimentary cleaning, polishing, and repair services. People also commend the company's ability to create bespoke and custom-made pieces, showcasing their expertise and dedication to customer satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, unique designs, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, professional, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the exceptional craftsmanship and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... See more

Company replied

Rated 5 out of 5 stars

Stephen Einhorn has been there for everything we have needed in important times . An engagement ring, our wedding rings, a 50th birthday ring through to a beautiful dog pendant. We would never go... See more

Company replied

Rated 5 out of 5 stars

Further to my earlier review, the skull ring arrived on time… a perfect fit and I am very happy. I brought along a previously purchased ring that needed a slight adjustment. This was done instantly an... See more

Company replied

Rated 5 out of 5 stars

I bought a silver bracelet for my son for his birthday two years ago. He loves it and wears it everyday. He was invited to send it back to be polished and examined to see if it needed any repairs, al... See more

Company replied



Company details

  1. Jewelry Designer
  2. Jeweler
  3. Jewelry Store

Written by the company

Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.

Written by the company

We make beautiful things for interesting people.
Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.

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4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Einhorn.

We have used Stephen Einhorn on a number of occasions now and service and products have always been faultless. We first went to them to get my engagement ring what we wanted wasn't listed but they were so accommodating no request is too small or difficult. They also provided our wedding bands and keepsake charms we purchased for our children. Every time they have been fabulous and made sure you know exactly what's happening.

15 August 2018
Unprompted review
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Reply from Stephen Einhorn

Thank you for your wonderful review Sophie.

Rated 5 out of 5 stars

I ordered a silver skull ring from…

I ordered a silver skull ring from Stephen Einhorn and the service from start to finish was excellent, and when the ring arrived I was very , very happy, beautiful products, superbly packaged , would recommend this company in a heartbeat. Brian Robinson

14 August 2018
Unprompted review
Stephen Einhorn logo

Reply from Stephen Einhorn

Thanks for sharing your review Brian - we hope to see you again soon.

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