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Rated 1 out of 5 stars

This is the worst company I have ever done business with. Dishonest and lying owner on more than one occasion when I tried to resolve the issue. PRODUCT OF VALUE LESS THAN 150 EUROS DO NOT HA... See more

Company replied

Rated 4 out of 5 stars

I bought stencils from 'Stencil Up' for my 12 yr old grandchildren who are decorating their bedrooms. They have been a great success. Detailed designs but resiliently made so could be reused several... See more

Company replied

Rated 3 out of 5 stars

I love the final result but as I was w undertaking a large project (hall stairs and landing) I have needed to reorder as the stick fails after a time (despite cleaning carefully). I wouldn’t mind this... See more

Rated 5 out of 5 stars

Delivered quickly, even with RM strikes and the August BH weekend! Bought the untacked version, it's made from a thick but bendy plastic, so confident it will last through my project. I love the st... See more

Company details

  1. Decoration and Interior Design Store
  2. Craft Store

Written by the company

Designer and manufacturer of decorative wall stencils and craft stencils. Our wall stencils are large format allowing you to quickly and easily create a beautiful feature wall a perfect alternative to wallpaper! Unlike wallpaper, you can also create a wall in any colour combination you choose. We also have a growing range of craft stencils, suitable for fabric, furniture and scrapbooking.


Contact info

2.9

Average

TrustScore 3 out of 5

218 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I bought stencils from 'Stencil Up' for…

I bought stencils from 'Stencil Up' for my 12 yr old grandchildren who are decorating their bedrooms. They have been a great success. Detailed designs but resiliently made so could be reused several times. They have been delighted. Good guidance video. Delivered when promised.
Because of wanting a range of sizes I bought one for wall decoration and one for crafting. The wall stencils were much better quality.

22 February 2021
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Reply from Stencil Up

Hi Clare - many thanks for your kind review and I'm pleased your projects were successful. A little confused why you would think the quality of the wall stencil was better, given they are made in exactly the same way and from the same material.

Rated 5 out of 5 stars

Great!

Had just the stencil I was looking for, decent delivery timeframe & reasonably priced. No complaints 👍

6 February 2021
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Reply from Stencil Up

Thanks so much Emma!

Rated 5 out of 5 stars

Great customer service

Great customer service via Facebook messenger and product as advertised. Would definetly recommend.

28 January 2021
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Reply from Stencil Up

Thanks so much Nicole!

Rated 5 out of 5 stars

Beautiful high quality stencils

Beautiful high quality stencils. Nice and sturdy and completely transformed the furniture 🤩 will be coming back for more 👍🏼

24 January 2021
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Reply from Stencil Up

Thank you Lucie - pleased to hear your furniture project was a success!

Rated 5 out of 5 stars

Professional and friendly service.

I always get great and friendly service from Stencil up. Their products are top notch and they are constantly adding new products to their store.

17 January 2021
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Reply from Stencil Up

Thank you Rena - love how you use the stencils!

Rated 5 out of 5 stars

Good choices.Prompt response for…

Good choices.Prompt response for queries. Quick delivery. Would recommend the small stencils. Large stencils are bit flimsy for the price.

16 January 2021
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Reply from Stencil Up

Thank you Anitha - as explained our stencils are, in fact, of a heavier weight than standard (250 micron compared to 190 micron used by other companies). As you have confirmed via email that you have never stencilled previously, you were unaware of the type of material commonly used for stencils. It is best to follow our included instructions and use low tack spray adhesive to fix the entire stencil in place. Good luck with any future stencilling projects, and please do get in touch as we are always happy to advise our customers

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