Steambow GmbH Reviews 

4,594
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service probably leading company when it comes to durability and quality. Fast shipping, shipping wasnt that bad either. Tried the alinibium tips for the 90 lbs limb. Easy and sinple, wont break... See more

Rated 5 out of 5 stars

Steambow. Always great service, will top quality equipment, bows and arrows. I hope I can keep buying from you, as the British Government seems intent on stopping your products being imported.

Rated 5 out of 5 stars

Steambow dispatched same day however UPS have been dragging their feet on delivery and also for U.K. orders beware UPS will collect customs fees in fact on this order £37 I was charged £20 customs cha... See more

Rated 5 out of 5 stars

Parfait ! Le site est très clair, super communication et commande facile. De bonnes promos sur certains articles :) L'AR-6 tactical respire la bonne qualité, et totalement personnalisable et mod... See more

Company details

  1. Archery Store

Written by the company

Steambow ist ein österreichischer Hersteller von high-end Bogensportartikeln. Unser Team sucht ständig nach Wegen, um Armbrüste und Bögen für zeitgemäße Einsatzzwecke wie Jagd, Selbstverteidigung oder Freizeit anzupassen und relevant zu halten. Dazu verwenden wir innovative Ideen, moderne Materialien und die neuesten Fertigungstechnologien.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(4,594)

423 reviews in the last 12 months

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Rated 4 out of 5 stars

My order

Having previously placed order with no issues I went to steambow again with other order, my 2nd order wasn't so smooth, they went for over a week to get back to me, I had to contact a friend who does some work for steambow to contact them for me, then all was sorted immediately, but it took that for anything to be sorted, the delay wasn't what I expected from them, but I now can say I have received my order, and am well happy with it, but the delay did upset me, though I will say I will order more from them, hoping was just a glitch, all in all at end of the day all came good

24 June 2025
Rated 4 out of 5 stars

No assistance

I paid 375 euros for my steambow m10. A charger arrived damaged. I sent 3 emails to get assistance and never received a response. I expected it to be a more serious company.UPDATE: they will send me the defective part

20 June 2025
Rated 5 out of 5 stars

I feel valued as customer

I'm happy about the customer support. I've got a lot of information after asking some questions within a short period of time. I feel valued as customer wich is kind of rare these days

13 June 2025
Rated 5 out of 5 stars

My original crossbow was a steambow

My original crossbow was a steambow, yet I bought through YouTube as loved the guys videos and had good relationship until my bow snapped. Then I was ignored for almost a fortnight when I went to steambow looking to buy new part. Then instead I've had a year of contact and my fault was fixed free. I love my stinger, have bought extras and upgraded and don't plan to leave as the customer service has been wonderful.

11 June 2025
Rated 5 out of 5 stars

ISTEAMBOW ONLY. AM NOW ONLY WORKING ON STEAMBOW…

I AM NOW ONLY WORKING ON STEAMBOW ARCHERY EQUIPMENT AND USING ONLY STEAMBOW ACCESSORIES.
STEAMBOW IS CLEARLY THE GREATEST MANUFACTURER OF XBOWS IN ALL OF EUROPE.(WHAT IS LEFT OF IT-AND US SAXONS).
I'VE ALWAYS RECCOMMENDED STEAMBOW TO EVERYONE STEPPING INTO THE ARCHERY WORLD AND NOW EVERY PERSON I DO WORK FOR-UPGRADES/REPAIRS-NOW ALL OWN STEAMBOW EQUIPMENT.
NOT EVEN ONE COMPLAINT-JUST ALOT OF PRAISE.
YOU'LL NEVER LOSE ME AS A REGULAR CUSTOMER.

19 May 2025
Rated 1 out of 5 stars

I ordered a tuning trigger

I ordered a tuning trigger - you took payment and then asked for proof of age. I sent a photo of my driving licence with my age - you’ve just ignored my emails and I’ve not received my order or had a refund - terrible service

28 April 2025
Steambow GmbH logo

Reply from Steambow GmbH

Hello,

we received your order on 05.04.2025, on 16.04.2025 you contacted us in support and we informed you about the proof of age, which we received on 24.04.2025. Your order left our shipping center on 28.04.2025 and was delivered on 06.05.2025.

Best regards

Your Steambow Team

Rated 1 out of 5 stars
Steambow GmbH logo

Reply from Steambow GmbH

Hello,

we received your order on the 11.04.2025 and it was delivered on the 23.04.2025. We informed our customers about our warehouse relocation at the beginning of April and also that there may be delays.
We apologize that there were delays in your case as well.

Best regards

Your Steambow Team

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