Staysure Ireland Reviews 

668
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to navigate and the online process clear and straightforward, making it simple to obtain quotes and manage policies. Many people appreciated the very competitive and reasonable pricing, especially for specific needs like pre-existing medical conditions or for senior citizens. Reviewers frequently highlighted the staff as pleasant, knowledgeable, and helpful, providing detailed explanations and patient assistance without rushing. However, some customers also noted issues with staff interactions, describing experiences where agents were condescending, rushed, spoke too quickly, or asked repetitive questions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigation... See more

Website

Consumers find the website to be user-friendly and efficient, with many reviewers highlighting its ease of... See more

Price

Reviewers mention positive feedback about price, with many finding the prices very competitive and... See more

Staff

Users describe positive interactions with staff, often highlighting their patience, knowledge, and... See more

Service

Clients share positive opinions on service, highlighting the ease and efficiency of obtaining travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website very competitive prices. Got a quote online very quickly and got cover for pre-existing medical conditions at a very good price.Travel insurance for over 70’s which can sometimes... See more

Rated 5 out of 5 stars

So easy to answer qualifying questions. Everything was very clear and concise, no long winded things to read The price was very competitive compared to my previous travel insurance quote. I also h... See more

Rated 5 out of 5 stars

Pleased to get this cover by on line application. The process was straightforward and less stressful than some of the talking with other providers on a call. Staysure offered wider cover which met... See more

Rated 5 out of 5 stars

Travel insurance company, I just joined. It was a thorough questionnaire about medical conditions, so everything I have is on the policy. Sonic anything happens there's no surprises cause I'm covered.... See more


Company details

  1. Travel Insurance Company

About Staysure Ireland

Written by the company

Staysure is a specialist travel insurance provider who can cover most pre-existing medical conditions from diabetes to heart conditions and more.

So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.

Pre-existing medical condition cover 

We cover most pre-existing conditions including diabetes, high blood pressure and arthritis. 

Flexible cover options to cover you 

Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.

24/7 medical support, wherever you are in the world

Have help at hand at any time of the day, anywhere in the world. 

Medical emergency cover 

Be covered for medical emergencies and repatriation

Backed by Staysure UK

More than 12 million travellers covered

More 5-star Trustpilot reviews than any other UK travel insurance provider

UK Customers give us twice as many 5-star reviews as any other travel insurance provider

Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running

Contact info

4.8

Excellent

TrustScore 5 out of 5

668 reviews

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4.8

All reviews

(668)

668 reviews in the last 12 months

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Rated 4 out of 5 stars

Bit of a glitch but we got there

First girl ( Karen) was lovely but unfortunately we somehow got disconnected when she went to check something . I rang back i really could not understand the second girl when I asked her something again she was quite condescending. I am usually quite patient so.i said if she did not want to help let me speak to someone else. Her attitude changed and we got there in the end My policy was reasonable In fact I have recommended and given details to another family member

25 May 2026
Rated 1 out of 5 stars

No documents received

No documents received. One purchase, one item and that's not correct. Does not inspire confidence in the company or the product.

24 May 2026
Staysure Ireland logo

Reply from Staysure Ireland

Dear Noel,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Staysure.

I am sorry to hear that you never received your documents, they can sometimes drop into your junk/spam folder. I can see that you spoke with an advisor on 25/05/2026 and they have now emailed the documents to you and also arranged for them to be posted to you.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

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