Staypro.no Reviews 

13,243
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I`ve recently started own construction business. Norway is relatively small market and its not so easy to find proper shop with wide range of assortment. Staypro has it though - big choice. Proper... See more

Rated 3 out of 5 stars

Great prices and great selection but unfortunately the delivery was handled by Postnord which, as usual, was problematic. The two items were delivered separately with almost two weeks between the del... See more

Company details

  1. Tool Store
  2. Electrical Supply Store
  3. Garden Center
  4. Plumbing Supply Store
  5. Safety and Work Wear Store

About Staypro.no

Written by the company

Staypro er en nettbutikk med virksomhet i Norge, Sverige og Finland. Med over 100 000 produkter i sortimentet – nøye utvalgte fra de beste varemerkene – tilbyr Staypro kvalitetsprodukter med raske hjemleveranser.

Staypro leverer produkter som er utvalgte for bevisste håndverkere og hjemmefiksere, det vil si alt som trengs i kategoriene verktøy, laser og måleinstrumenter, arbeidsplass og verksted, klær, beskyttelse, tilbehør og forbruk, hage, strøm og VVS. Det omfattende sortimentet i kombinasjon med kompetent kundeservice gjør Staypro til en selvsagt god partner for alle bevisste håndverkere og hjemmefiksere.

Staypro

Written by the company

Raske leveranser
80 000 kvm sentrallager for lynraske leveranser
Kundeservice som kan
Kompetente spesialister som kan svare på dine spørsmål og gi råd
Utvalgt sortiment
Over 100 000 produkter i sortimentet, utvalgt for sin kvalitet og funksjon

Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

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4.2

All reviews

(13,243)

718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

on your website it says delivered in 24…

on your website it says delivered in 24 hours. I'm still waiting. just be honest.

9 November 2024
Staypro.no logo

Reply from Staypro.no

Hi Benjamin and thank you for your feedback to us!

We ship the item within 24 hours, but delivery is not 24 hours. But 3-5 working days. And can see that you received this after 3 working days, which is within our delivery time.

Hope you are satisfied with the product and wish you a nice day.

Amra
Customer service
Staypro
21 06 23 03
info@staypro.no

Rated 1 out of 5 stars

Fake prices

If you decide to buy from them because they have the lowest price or a good offer, keep in mind that they might cancel the order and claim that the offer was an error.

I purchased a saw advertised as “40%” off during their current “40% off campaign” and they claim that the price is an error even though it is 19% higher than it has been previously (within two years).

2 October 2024
Unprompted review
Staypro.no logo

Reply from Staypro.no

Hi Leon!

We are really sorry about this. As we have replied to previous reviews here on trustpilot, there was a technical error that caused the wrong price on your order.
Our decision is that there was an obvious pricing error and therefore we have canceled the purchase.

We apologize for what happened.
You have received a discount code as compensation for the error.
The product is now available again at the right price and you can also use your discount code on the promotional price.

Thank you for taking the time to leave a review and for choosing to shop with us!

Amra
Customer service Staypro
21 06 23 03
info@staypro.no

Rated 1 out of 5 stars

Wont be buying from staypro again.

At the time of my order the tool was listed as in stock. After this the delivery date from supplier was delayed twice.

Cancellation was quick, hopefully they’ll give me back my money quick as well.

Update: I still have reservations from staypro on my card after cancelling the order.

30 July 2024
Unprompted review
Staypro.no logo

Reply from Staypro.no

Hi and thank you very much for your recenssion. We appreciate your feedback.

It is sad to hear you are not satiesfied with your purchase with us. Since you have not left us the order nr we are not able to investigate this case further, however in cases when the product is listed in stock we send out within 24 hours. If you have received updates about delivery time - the product was not in stock.
Please get back to us regarding your order to check the repayment as well.

Have a great day!

Christel
Kundeservice
Staypro
21 06 23 03
info@staypro.no

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