Stationery Pal Reviews 9,040

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and cuteness of the products, finding them to be excellent and accurately depicted online. Many appreciate the affordable prices and the quick delivery service, often noting the delightful and well-protected packaging, which frequently includes charming free gifts. The overall shopping experience is often described as positive and enjoyable, with many expressing their intent to order again. However, some customers have experienced issues with their orders, including missing items or packages that never arrived. There are also occasional mentions of dissatisfaction with the variety of items in mystery boxes or the condition of packaging upon arrival. A few people have also reported difficulties with customer service responsiveness when trying to resolve these order-related problems.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Price

Clients share positive opinions on price, with many highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

Shop Dollar Mall


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Their stationery is cheap, has a wide range, and they have many discounts! All I could ask for!

19 August 2025
Rated 1 out of 5 stars

Ordered 2 months ago and no delivery…

Ordered 2 months ago and no delivery updates. Terrible customer service I have sent numerous emails to customer service and no response. Have been using Stationery pal for 6 years and this is the first time I’ve had such an awful experience. I would like a refund at least, but there’s no sign of me receiving one. Please order from this site with caution.

11 September 2025
Rated 5 out of 5 stars

Affordable and care about customer service

They are very considerate and put effort into their packaging, which makes customers feel appreciated. I got four things for free, plus a thank-you card, even when the original order was affordable, and I would rate my experience a ten out of ten. I will be buying from them again.

30 August 2025
Rated 1 out of 5 stars

I ordered notebooks 13 weeks ago and…

I ordered notebooks 13 weeks ago and they still haven’t come, and there is nobody responding to me about it, and the shipping was insanely expensive, I spent slot of money and the notebooks never came and nobody talked to me about a delay in shipping or anything, I would absolutely like a refund and yes I’m willing to sue.

19 August 2025
Rated 1 out of 5 stars

the deliver person kept my package

the deliver person kept my package and I never received it. I have sent you guys emails, messages in your social media to see how I could contact the delivery service, but no one has replied. I even tried calling the phone number that is in the website but nothing.

22 September 2025
Rated 5 out of 5 stars

Long term customer. 100% recommend

I have used this site for years. I cannot fault them. Excellent prices and the products are really good.

Always packaged well with lovely fillings and the freebies are a nice touch.

You also get points to spend - I have ordered things I wouldn’t spend money on this way and have had some nice surprises.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous stationary shop, with affordable prices

There are so many stationary items and at really affordable prices. I have just put my second order in as I loved my first order. Delivery was approx. just over a week to the UK. Well packaged even though the box its self was a little damaged, but the contents were perfect. I was pleasantly surprised when I opened the box to find some freebies. I highly recommend this stationary shop.

26 October 2025
Rated 5 out of 5 stars

It was awesome !

It was awesome ! Everything was included and some extra mini freebies tooo ! Everything was packed well and with a touch of cuteness as always

13 October 2025

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