Star Tours Reviews 9,359

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including tour managers and coach captains, for being friendly, polite, knowledgeable, and well-organized, ensuring smooth and enjoyable trips. Many appreciate the excellent service, well-planned itineraries, and the quality of accommodations and food provided, often describing their holidays as fantastic and memorable. However, some people were dissatisfied with certain aspects, such as uncomfortable bus seating or hotel quality. A few customers also mentioned issues with time management, feeling rushed at some attractions while spending too long at others, and occasionally experiencing a lack of proper meal breaks. A small number of reviewers also raised concerns about the professionalism of some staff members, which impacted their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise tour managers for their... See more

Holidays

People report positive experiences with holidays, often highlighting well-organized and enjoyable trips. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization, seamless... See more

Location

Reviewers mention positive feedback about location. Customers praise the well-planned itineraries that cover... See more

Quality

Consumers generally express satisfaction with the quality of various aspects of their experience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour Operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

I have recently taken Northern…

I have recently taken Northern Landscapes tour with Star Tours for 3 days and 2 nights. It was an incredible experience. Everything was well managed from itinerary, food and the hotel. It was Novotel 4star hotel provided for 2 nights and was really awesome hotel.

Besides that, we had an amazing star tours representative Mr. Saurabh Patel and he was too kind, knowledgeable and was well aware of places that we were visiting. He made sure there is enough time at each place, he gave to the point instructions before each destinations on what to do, what not to do made us prepared for all upcoming activities. There were fun games, he made all introverts turned into an extrovert.

The whole coach from coach captain to the last guy sitting in row became like family until the end of trip and it was hard to say goodbye to everyone. Looking forward for more trips with Star tours ahead 🙌

3 April 2026
Unprompted review
Rated 5 out of 5 stars

*Experience of Northern Landscape* Just our time & their plan

*Experience of Northern Landscape*
*Peak District- Snowdonia-Lake district*
It was my first tour with Star tours & was excited to experience on board as I was always receiving positive reviews. At first glance the well managed and perfect itinerary || Whenever you want to leave a thoughts of travel plans, transport aside & just experience beautiful places without hurry. Not too many places but convenient time to explore the places
As per itinerary- all places are covered with perfect time managed by Saurabh - he was ready with alternate plans if something is about to miss - appreciate that || he knows information about places which was shared earlier onboard || - Truely professional & friendly person
Accommodation provided was ultimate to make your dreams even better after day excursion.
Cherry on the cake was Indian food & onboard fun games & group activities !! #Celebrated this year’s birthday with Star Tours & 51 new friends on board#

5 April 2026
Unprompted review
Rated 5 out of 5 stars

A must to consider for indians in UK

A must to consider for indians in UK. Mr. Saurabh was extremely friendly, welcoming, and made us feel at home. The service was quick, the food was delicious and authentic, and the overall atmosphere was very comfortable. Highly recommended for anyone looking for Indian food and warm hospitality.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Mr Karsasp Randeria our tour manager…

Mr Karsasp Randeria our tour manager for Japan/South Korea tour on March 19 to March 29, 2026.
He has passion for hospitality and he love what he is doing and he is doing what he love .
He mede a great experience for our tour. we traveled different county but this is one of the best tour guide ever we come accrues. he gone out of way to help tour fellows. He has fulfill ou wants and needs during ten days. our our for Napa/korea went in blink of eyes.
We wish he will be one of best tour guide in your company. We wish him best luck and god bless him for his passion of hospitality.
Hope we trade together in a future .keep in touch.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

It was a wonderful tour and well…

It was a wonderful tour and well guided UKIW trip. The tour manager Mayur was constantly checking on the passengers to give wonderful after tour experience. The driver Abdi was also very supportive and totally hands on. Overall very hassle free and structured itinerary and price for the journey was worth it, highly recommended.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely memories of Japan and Korea

My wife and I went with Star Tours for the first time on their Japan and Korea Tour. We were very impressed with the overall organisation. The Star tours Guide Kersaspbhai was very courteous and professional. He made sure needs of all were catered for and is an asset to Star Tours.
We normally travel independently but chose Star Tours given we are both vegetarians and knew that we would struggle by ourselves In Japan and also we were going to Japan for first time and wanted to cover a lot of ground.
Vegetarian food was made available at lunch time and evening by visiting Indian restaurants. My wife and I would have been happy with just one meal in the evening and time saved could have been spent on sight seeing.
A personalised itinerary being sent by EM in good time would have been useful rather than being asked to just visit the website.
Overall very happy with the Tour and especially the Guide

19 March 2026
Unprompted review
Rated 4 out of 5 stars

5-Day Panoramic Tour

5-Day Panoramic Tour – Review

I had a great experience overall with Star Tours. The trip was well-organised, with clear communication, good food arrangements, and timely arrivals at all destinations, which made the journey smooth and enjoyable.

A special mention to our Tour Manager, Ankit, who was extremely courteous and attentive. He ensured every passenger was looked after and consistently went the extra mile to make the experience comfortable and memorable.

However, there was one aspect that significantly impacted the trip. The coach captain/driver, Sean, displayed very unprofessional behaviour. During an urgent situation where the onboard emergency toilet was full, a request was made for a stop due to a genuine health need. Initially, this was refused, and even when he eventually stopped at a petrol station, it was done reluctantly.

What was more disappointing was his rude tone and the way he handled the situation, including arguing that the toilet was “working fine” despite the circumstances. This interaction was unnecessary and left a negative impression.

While I appreciate that he may be an experienced driver, professionalism and basic courtesy are equally important when dealing with passengers. Unfortunately, this behaviour affected what would otherwise have been an excellent trip.

I hope Star Tours takes this feedback seriously and ensures better customer handling in future tours.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

This tour exceeded our expectations

This tour exceeded our expectations. The food was amazing, and we really enjoyed staying in high standard hotels.

Steven made the experience smooth with his professionalism, knowledge, and punctuality. Mihai was also a smooth driver—friendly and made every ride enjoyable.

Highly recommended!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

5 days Panaromic tour

recently completed a 5-day Europe tour, and it exceeded every expectation I had. From start to finish, the entire experience was seamless, well-organized, and truly unforgettable.

Each day was thoughtfully planned, allowing us to explore some of Europe’s most iconic cities and landmarks without ever feeling rushed. The itinerary struck the perfect balance between guided tours and free time, giving us the chance to both learn and wander at our own pace. Whether it was strolling through charming old towns, admiring breathtaking architecture, or enjoying local cuisine, every moment felt special.

Our tour guide was exceptional—knowledgeable, friendly, and genuinely passionate about sharing the history and culture of each destination. They made every stop more meaningful with fascinating insights and helpful tips, which really enriched the overall experience.

Transportation and accommodations were also top-notch. The travel between destinations was comfortable and efficient, and the hotels were clean, conveniently located, and welcoming after long days of exploring.

What stood out most was how stress-free the entire trip was. All the logistics were handled perfectly, allowing us to fully relax and immerse ourselves in the experience.

In just five days, I was able to see and experience so much, creating memories that will last a lifetime. I would highly recommend this Europe tour to anyone looking for a well-rounded, enjoyable, and hassle-free travel experience.
Grateful for Stephen the manger and mihai the driver .

29 March 2026
Unprompted review
Rated 5 out of 5 stars

This Japan and South Korea is our…

This Japan and South Korea is our second trip with Star tours. First was last year 18 days Europe tour. Our Europe tour Manager was - Mr Kersasp Randeria and in this Japan & South Korea tour with my wife is Mr Kersasp. I found him very experienced tour manager with great 👍 personality. He covered the tour so well and food Star Tours provides is fantastic. Vegetarian and non- veg buffet lunch and dinner is so beautiful in the Indian restaurant- fantastic and yummy 😋.Also Star Tours offers good hotels with great 👍 buffet breakfast . In future any tour we will be doing, we will go with Star Tours. . They cover all the country highlights very well.

19 March 2026
Unprompted review
Rated 4 out of 5 stars

Our 8-day Scenic Japan tour was amazing…

Our 8-day Scenic Japan tour was amazing and well organized. However, our tour guide, although knowledgeable, was not always attentive and sometimes did not show enough interest in taking care of the group, which made it easy to get lost. The itinerary was too tight and felt rushed, leaving us with very little free time to explore on our own. The local Japanese guides were good, but due to the language barrier, it was sometimes difficult to understand what they were trying to say. The driver was excellent and ensured safe and comfortable travel throughout the trip.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Vivek Silva, arrogant manager

Vivek Silva, absolute arrogant and adamant tour manager,
Panoramic Europe tour, May 2025, left senior citizens and kids behind to walk 1 mile for hotel, just because they were late coming down from titlis. Kept schooling the passengers about dos and don'ts throughout the tour. Star tours too not ready for any accountability when approached, needs to be taught a lesson.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience


Amazing experience! 🌟 Star Tours' Panoramic Europe trip exceeded expectations. Switzerland, Germany, Interlaken, Geneva, and Paris were breathtaking. Divash and Mihai were knowledgeable and friendly. Highly recommend! 😊

18 March 2026
Unprompted review
Rated 4 out of 5 stars

It was a very nice experience

It was a very nice experience. The coach Driver Mihai drove very smoothly and on time. I appreciate his driving efforts to visit all the places on time. Our tour Manager Divash, he is very nice and explained all the details and answered all the queries very patiently. It would be nice if we have more places in Belgium and bit more time for the autonium explore.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Shruti is the star to the star tours I would like to share my sincere…

I would like to share my sincere appreciation for Shruti from Star Tours. Our travel plans didn’t go as expected initially, and we were unable to travel on the earlier date that was planned. However, Shruti supported us throughout the entire process with great patience and professionalism.

She made every effort to help us by exploring different options and working on changing our travel dates so that everything could be arranged smoothly. What truly stood out was her dedication, responsiveness, and willingness to go the extra mile to assist us during a stressful situation.

Thanks to her support and commitment, the whole experience became much easier for us. She is truly a star of the company and represents Star Tours in the best possible way.

A big thank you to Shruti for her outstanding service. We really appreciate all the help she provided and would highly recommend her to anyone planning their travel with Star Tours.

20 March 2026
Unprompted review

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