The ring is gorgeous, real moonstone which we were a little worried about. The leaves are so delicate and pretty and the pictures don't do it justice. It's much nicer in person. It shipped quickly and... See more
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Starry Cradles is founded on the fundamental premise to offer our customers elegant jewelry of superior quality. We believe that two people are connected at the heart, and it doesn't matter what you do, or who you are or where you live; there are no boundaries or barriers if two people are destined to be together. Each piece is handcrafted with passion by a talented team of designers and craftsmen to bring you great value for lifetime.
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United States
- starrycradles.com
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Amazing jewelry with incredible polite…
Amazing jewelry with incredible polite staff. Zero complaints! I got alexandrite vintage studs and they are absolutely gorgeous, especially the way they change depending on the lighting.

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Beautiful ring
Wonderful product looked just like the picture and arrived in a perfectly timely manner, packaged and authenticated.

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Wonderful
Rings were beautiful and the company has great customer service.

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Stone doesn't match picture
I either got the wrong stone or the picture on the website doesn't show the proper color of the stone before purchasing

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Disappointing
The stone wasn’t the right stone and it was really disappointing because the stone looked like it had black threads in it. They also charge you if you open the seal on the certificate of authenticity.

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I paid for 3 day shipping and it's been…
I paid for 3 day shipping and it's been 2 weeks and still haven't received my order

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Perfect ring
Perfect ring , NEW FIANCE LOVES !!! it’s sooooo pretttyyyyyy and shiny and fits good and it came with adorable earrings and a ring box an everything.

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The website was easy to use
The website was easy to use, the ring I ordered was gorgeous and exactly as pictured, I got it fast through the mail and I love the additional earrings !

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Amazing customer service
Amazing customer service. I ordered a ring for my daughter for Christmas and size was not right. I returned for a new size with no issues at all. Very professional operation and extremely responsive.

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Amazing Customer Service
I had an issue with my parcel shipment and reached out to Starry Cradles. Their customer service was fast, friendly and VERY helpful with looking into my issue and resolving it in a timely manner. I just received my order and although late, we absolutely love the Alexandrite earrings!!!

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Incredible Christmas Gift
My wife absolutely loved her ring. It was the delight of her Christmas and told her entire family about it and showed it off.

Reply from Starry Cradles
Nice Shop
I received the Silver Amethyst Earrings ordered on time and nicely wrapped. Nice piece and priced reasonable too! Gave them to my GF early Christmas and she loves them. So did I.
Thank you Starry Cradles and Lillian!

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Ring has not arrived
I purchased the Libra ring on 8/5/25 but still have not received it. Customer service was helpful and explained the moonstone had not been shipped from Brazil yet. They even gave me another ring as a gift but I am disappointed I still don’t have the ring I ordered.

Reply from Starry Cradles
Absolutely wounderful
Absolutely wounderful! Great quality jewelry with excellent customer service and quick delivery.

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I like the earrings but i was double…
I like the earrings but i was double billed with the 10% discount on the second charge. when i told them i was double billed, they credited back the discounted charge and left the other one. so i lost the discount that i was supposed to get.

Reply from Starry Cradles
Poor Workmanship
My original order was missing an item, then I was sent the wrong item, and had to wait almost 3 months for the right one to arrive. 2 stars because customer service was very nice, and did eventually get it here. But the quality of the earrings are poor, and not worth their cost. I can bend the metal easily in all of them with my finger. I will keep them because they’re cute enough and not worth the hassle of sending back, but I won’t buy from them again.

Reply from Starry Cradles
My wife loves it and I'm very thankful…
My wife loves it and I'm very thankful they were able to special make it in time for me so 5 stars from me and my wife

Reply from Starry Cradles
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