Star Naming Reviews 

1,881
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 291 reviews, reviewers had a great experience with this company. Customers frequently mention how wonderfully simple and straightforward the online ordering process is, making it an absolute breeze to choose and customize a truly special gift. People deeply appreciate being able to honor friends and family members with such personal and touching celestial tributes. Some reviewers were not happy with delayed delivery schedules, receiving packages that arrived significantly later than promised, or experiencing severe damage during postal transit. Others also noted occasional disappointments regarding the overall quality of printed certificates, missing items from their shipments, or unexpected discrepancies with document delivery options.

What people talk about most

Product

Users describe positive interactions with product, finding the star-naming concept to be a truly meaningful... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising exceptionally fast... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website and ordering... See more

Quality

Customers consistently note ambiguous experiences with quality regarding their orders. While many reviewers... See more

Order

Consumers find order to be mixed, as many reviewers highlight that the website is easy to use, choices are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products ordered are of great quality and i was impressed by the depth of information provided. Had a problem with delivery and the support team got onto it immediately. I would order from thi... See more

Rated 5 out of 5 stars

purchased a star naming package for my sister’s 60th birthday, and it was such a wonderful gift! The process was simple and straightforward, and the presentation was beautiful. When she received it, s... See more

Rated 5 out of 5 stars

My 3 1/2 month old granddaughter passed away in December of 2025. I bought this as a gift for my daughter and son in law in remembrance of their daughter. What a beautiful gift to give someone. Knowin... See more

Rated 5 out of 5 stars

My experience with this star‑naming.com has been nothing short of exceptional. Their team has been incredibly supportive, thoughtful, and genuinely committed to making the entire process special. E... See more


Company details

  1. Gift Shop

Written by the company

Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,881)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So glad to have seen this site

So glad to have seen this site. Easy to order, arrived as promised and such a wonderful way to remember a loved one in lieu of flowers which are often immediately tossed away. This wonderful remembrance will grow more and more special in the years to come of a bright life transitioned.

4 April 2026
Rated 5 out of 5 stars

Was very easy to do

Was very easy to do. Very nice gift of love to do for someone you love. Digital package came fast & the hard copy of the package came in few days.

3 April 2026
Rated 1 out of 5 stars

Communication was horrible and I had…

Communication was horrible and I had missing items no number to call them. They only send emails with no real results don’t not order

2 April 2026
Star Naming logo

Reply from Star Naming

Hello,

we’re very sorry to hear that this was your impression of the experience. We understand how frustrating it is to receive an incomplete order, especially when you expected everything to arrive together.

We would like to clarify that, after receiving your message about the missing item, we responded immediately and arranged for the second item to be sent by express courier. The replacement shipment was then delivered on the next business day. We are sorry that the situation caused inconvenience and disappointment in the meantime.

Thank you for sharing your feedback — it helps us improve both our communication and our service.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick response with email and post. Certificate is beautiful.
I purchased this star in honour of my husband who died recently. No burial site. Now his family and future families can see him in the night sky. He loved sitting outside at night looking at the stars. Now he has one named for him💕

2 April 2026
Rated 5 out of 5 stars

The experience was smooth and the…

The experience was smooth and the product is nicely made but serious overpriced.
The $25 frame for the certificate is greatly overpriced based on comparison prices at Target, Walmart and even from a frame shop. And the certificate seems to have some kind of shadow looking like a smudge.

25 March 2026
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. feels like a complete scam.

I placed an order (ORD-1833) and faced repeated delivery delays with no clear communication or accountability from the company. When the product finally arrived, it was broken

Customer service has been equally disappointing. Slow responses, no real resolution, and no sense of responsibility .

Save your money and your time.

2 April 2026
Unprompted review
Star Naming logo

Reply from Star Naming

Hello,

we’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you. We sincerely apologize not only for the delivery delays, but also for the fact that the product arrived damaged, especially after such a long wait.

This is absolutely not the standard of service we want to provide, and we regret that your order left you with this impression. As a resolution, we have refunded the cost of the damaged item you received, so the amount should appear back on your account shortly, depending on your payment provider and bank processing times.

We also understand your disappointment with the communication and lack of a satisfactory resolution earlier in the process. Your feedback is very important to us and will be used internally to help us improve both our shipping follow-up and customer support.

Thank you for bringing this to our attention.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

Amazing!

Great delivery times. The hard copy certificate pack is beautiful and the process was super easy :)

16 March 2026
Rated 1 out of 5 stars

THIS SUCKS

THIS SUCKS, I GOT COMPLETELY SCAMMED, THE WEBSITE DOESNT EVEN WORK SO I DIDNT EVEN GET THE CERTIFICATE, I WROTE MUTLIBLE EMAILS TO THEM BUT THIS BOT KEPT REPEATING EVERTHING, I DONT EVEN GET A Frigging REFUND

26 March 2026
Unprompted review
Star Naming logo

Reply from Star Naming

Hello,

we’re really sorry to hear how frustrating this experience has been for you — this is definitely not the experience we want our customers to have.

Regarding your certificate, please note that digital certificates are sent automatically via email shortly after purchase. It’s possible that the message may have landed in your spam or junk folder, so we recommend checking there as well.

We also want to clarify that your case has not been ignored. If you have received repeated responses, it may be due to follow-ups on the same issue, but we understand how this can feel frustrating.

Our customer service team has already contacted you via email and resent all necessary information.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

Highly recommend ⭐️✨💫

My stepmom passed recently and my daughter has an interest in all things space so I thought of naming a star for them. I just received my order and it is beyond what I expected. Beautifully packaged and I know it will be an absolute treasure for my stepdaughter’s birthday. Thank you! Would highly recommend ⭐️✨💫

2 March 2026
Rated 5 out of 5 stars

In honor of a friend

I had a star named after a friend who lost her battle to cancer. Knowing how science was always a big part of her life I immediately thought of this to honor her. I gifted it to her family and they instantly found her star using the QR code. They were ecstatic! The presentation, certificate and overall visual experience made a lasting impression. Having the star map helps her children with finding the constellation her star is located in. Being able to choose which constellation was an added bonus for me since she was Taurus.

26 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look