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Star Hangar - Safe Star Citizen Market Reviews 2,598

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast delivery of their purchases, often receiving items within minutes or a few hours, which many find impressive and hassle-free. The service is consistently praised for being well-made, efficient, and providing a smooth user experience, with many appreciating the clear explanations and straightforward process. People are generally very satisfied with the products, noting that items are exactly as described and often include extras, leading to a top-tier shopping experience. However, some customers also noted occasional issues, such as an item showing up as a base ship instead of the purchased CCU chain, requiring verification in their hangar. A few other people also felt that delivery was sometimes slow, or that they did not receive all purchased items, or that an order was canceled without explanation.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with product, often noting that items are exactly as described and... See more

Service

Customers consistently note positive experiences with service, frequently praising its speed and efficiency,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as fast, easy, and... See more

Order

Reviewers mention positive feedback about order experiences, frequently highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're definitely getting what you're paying for, in every sense. On my most recent orders I've been receiving my stuff within minutes, which is really impressive considering the business model. Alway... See more

Rated 5 out of 5 stars

Most items were in my inbox within 15 minutes. The few that weren't I had within 4 hours. Honestly one of the most trustworthy sites to use. Probably will utilize this site any time I decide to upgrad... See more

Rated 5 out of 5 stars

I’ve used Star‑Hangar for some time to buy and sell items. Transactions are fast - I often get purchases within minutes to a few hours - and I’ve never had payment problems with buyers. On the one occ... See more

Rated 5 out of 5 stars

Surprisingly wasn't a scam. I was worried at first, but glad I took the chance. Item was delivered in full within 12 hours of purchase. Hassle free experience. Definitely going keep an eye on here fo... See more


Company details

  1. Video Game Store

About Star Hangar - Safe Star Citizen Market

Written by the company

100% Safe Guarantee
 
We stand by our 100% Safe Guarantee, ensuring that every transaction on Star Hangar is protected. We are committed to providing a secure trading environment, and our dedicated team is always ready to assist with any issues that may arise. Trust us to make your digital goods trading experience safe and reliable.

Star Hangar is the safest place to buy and sell video game-related digital goods, including ships, gear, and account sales for popular games like Star Citizen. We offer a wide range of items, from Lifetime Insurance (LTI) ships to rare and unique vessels such as the Sabre Raven, Mustang Omega, 890 Jump or Vanduul Scythe.

We're an established U.S.-based company, with more than business for more than 10 years. With a team of 12 dedicated employees around the world, we handle any disputes and ensure that every trade is smooth and secure. We exceptionally value customer support, and offer 24/7 presale and support via Discord live chat, email, and our ticketing system. At Star Hangar, we prioritize our buyers' safety and satisfaction, while enabling people to sell and buy their items safely. Your peace of mind is our top priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I would not expect fast delivery

Now, for the seller to make profit i had to upgrade between 7 different ships.
Delivery took 6 hours.

29 May 2026
Star Hangar - Safe Star Citizen Market logo

Reply from Star Hangar - Safe Star Citizen Market

We're sorry to hear the delivery felt slower than expected.

Please understand Star Citizen products need to be shipped manually by our global sellers. Because of this, our standard delivery window is up to 24 hours.

If you prefer the fastest possible delivery, we recommend choosing sellers with a Speed Badge or, even better, a Crown Badge, as these sellers have proven consistently faster delivery performance.

Depending on product availability, some orders may be fulfilled in cumulative steps rather than a single upgrade. We understand this is less convenient and we appreciate the feedback. We'll review this with your seller to help ensure transparency in the offer. We will continue working to make the delivery experience as clear and smooth as possible.

Rated 5 out of 5 stars

Speedy Delivery, Guaranteed Service

Most items were in my inbox within 15 minutes. The few that weren't I had within 4 hours. Honestly one of the most trustworthy sites to use. Probably will utilize this site any time I decide to upgrade especially if its cheaper than utilizing RSI's Website.

28 May 2026
Rated 5 out of 5 stars

First time to do this… Thanks Guys

First time to do this. I did 3x upgrades at once for my ship and all 3 were in a timely fashion together. I was playing the way I wanted to the next day . Impressive and I would do it again but…..I am still very happy with my Hermes
Thanks guys

30 May 2026
Rated 5 out of 5 stars

My first purchase

My first purchase. I was skeptical. A buddy told me it was safe. Had my delivery from RSI in about 5 minutes. Been flying my ship all over. Pretty wild. I’ll be using Star-Hangar again.

29 May 2026

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