Stanton Optical - Sugar Land Reviews 14

TrustScore 3.5 out of 5

3.7

13582 University Blvd, #600, 77479 Sugar Land, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

There was very little wait time at my appointment. Making an appointment was easy and convenient. Staff was extremely helpful, knowledgeable and courteous. Quality products at competitive prices.

Company replied

Rated 1 out of 5 stars

Very unhelpful and deceptive. Daughter’s glasses got damaged, the new lenses scratched easily. They said they would offer a free replacement and didn’t honor it. Made up excuses. Forget Trustpilot thi... See more

Company replied

Rated 4 out of 5 stars

great customer service not so happy about price of glasses 400.00 for ONE pair seemed high even with insurance


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 13582 University Blvd, #600, 77479, Sugar Land, TX, United States

  • 2814029859
Promotion box for Stanton Optical - Sugar Land

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

14 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Very unhelpful and deceptive

Very unhelpful and deceptive. Daughter’s glasses got damaged, the new lenses scratched easily. They said they would offer a free replacement and didn’t honor it. Made up excuses. Forget Trustpilot this is going on Yelp and Google.

7 May 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello. We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the concerns regarding your daughter’s glasses and that the promised free replacement was not honored. This is not the level of service or transparency we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Still haven't received my eyeglasses…

Still haven't received my eyeglasses after 3 weeks. They don't provide USPS tracking numbers and require customers to constantly called their automated phonecall system for delivery updates.

They need to be upfront with how long it takes eyeglasses to be made/delivered and provide better delivery tracking.

13 April 2026
Rated 5 out of 5 stars

2nd visit. I'll be back!

There was very little wait time at my appointment. Making an appointment was easy and convenient. Staff was extremely helpful, knowledgeable and courteous. Quality products at competitive prices.

11 March 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello Sharon! We’re glad to hear your appointment was quick and easy, and that our staff was helpful and knowledgeable. Thank you for highlighting our products and service!

Rated 1 out of 5 stars

When I went in to get my glasses I was…

When I went in to get my glasses I was quoted a specific price I made the payment before I left. After I had not heard from Stanton Optical for a few weeks, I called to get an update on when my order would be ready. At that time I was told that I had a balance due. When I informed the representative that I had paid already , I was told that the promotion used for my order had expired by the time Stanton Optical placed the order for my glasses. I am truly baffled as to how this happened. I had to pay an extra $276 thatI had nothing to do with. Rest assured I WILL NEVER USE YOUR COMPANY AGAIN AND I DEFINITELY WON'T BE REFERRING ANYONE TO THAT FRAUDULENT COMPANY .

3 February 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello Linda. We’re very sorry to hear about your experience and any confusion regarding payment and your order. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Exceptional Customer Service

Receptionist was very polite and helpful.

28 February 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello Barbara, Thank you for your feedback! We’re glad to hear our receptionist was polite and helpful. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Always great customer service

Always great customer service, friendly and knowledgeable staff.

22 February 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello! We’re glad you consistently enjoy our friendly and knowledgeable team. We truly appreciate your support!

Rated 2 out of 5 stars

The glasses took longer than promised

The glasses took longer than promised. The customer service felt rushed and hurried on midday Sunday.

22 February 2026
Stanton Optical - Sugar Land logo

Reply from Stanton Optical - Sugar Land

Hello Jocelyn. We’re sorry to hear that the turnaround time and service during your visit did not meet your expectations. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

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