My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a do... See more
Company replied
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My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a do... See more
Company replied
Shay was amazing from beginning to end. She answered all my questions, was thorough with the exam and patient while explaining pricing and how my insurance worked. She was wonderful with helping me fi... See more
Company replied
Mandi was great! She made sure we understood pricing and insurance coverage. She was available without being overbearing. She was so nice and spoke to my teenage daughter with respect and kindness. We... See more
Customer service and great glasses selection. Plus unlike the first location we went to, they didn't pressure us on an upcharge.
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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1555 US Hwy 380, #700, 75033, Frisco, TX, United States

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Reply from Stanton Optical - North Frisco-Prosper
My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a doctor nor did a doctor appear in a teleconference video during any portion of my visit. I requested a full refund of my glasses and will report the store and doctor to the Texas Optometry Board and Texas Attorney General’s office.
1 star for the nice assistant that did all the exams.

Reply from Stanton Optical - North Frisco-Prosper
the ladies there were so nice and Lina was very helpful in helping me choose my new glasses.

Reply from Stanton Optical - North Frisco-Prosper
Customer service and great glasses selection. Plus unlike the first location we went to, they didn't pressure us on an upcharge.

Reply from Stanton Optical - North Frisco-Prosper
Very professional very in-depth examination very courteous helpful pleasant

Reply from Stanton Optical - North Frisco-Prosper

Reply from Stanton Optical - North Frisco-Prosper
They didnt gave us the correct information about the 2 x 1 offer and we ended paying more than double

Reply from Stanton Optical - North Frisco-Prosper
Second annual check-up at this location, and once again, everything went great! Staff are patient and thorough.

Reply from Stanton Optical - North Frisco-Prosper
The service is exceptional. The staff truly care about supporting and helping their customers. We will ALWAYS go here!

Reply from Stanton Optical - North Frisco-Prosper
The entire staff was very helpful in every step of fulfilling my perscription for new glasses

Reply from Stanton Optical - North Frisco-Prosper
Shay was amazing from beginning to end. She answered all my questions, was thorough with the exam and patient while explaining pricing and how my insurance worked. She was wonderful with helping me find frames in the style I was wanting. I got two beautiful pairs of glasses that I feel super pretty in!! And my glasses came in a week earlier than expected. Overall it was a 10/10 experience and I would highly recommend. ✨☺️

Reply from Stanton Optical - North Frisco-Prosper
Office staff were very friendly and accommodating. We will definitely return to this office again.
No one took the time to find out if my new glasses are working for me. Also, I never received any word on my contacts.

Reply from Stanton Optical - North Frisco-Prosper
Mandi was great! She made sure we understood pricing and insurance coverage. She was available without being overbearing. She was so nice and spoke to my teenage daughter with respect and kindness. We were in and out in under an hour. It was a very pleasant experience.
I feel like I was not able to get the right prescription. I have astigmatism and since I’ve had astigmatism for many many years, I know how it works plus, I had a doctor that was a neighbor and he worked with me really well and trying to get the right prescription so that I could see correctly with the astigmatism because there are some advantages and disadvantages to having astigmatism, which I know, and I feel like this was not dealt with because the people that I actually associated with at the office were not a doctor. The glasses I have are not working for me. I cannot wear them because I cannot work and be able to see what I need to see. I haven’t gone back to return them because I’m really trying to figure out why an office would not have an actual optometrist there. And at least let you k I haven’t gone back to return them because I’m really trying to figure out why an office would not have a actual optometrist there. And at least let you know when you sign up for the appointment that there will be no doctor on staff.

Reply from Stanton Optical - North Frisco-Prosper
The service was amazingly great!!
While in the examination room, the equipment was clean and very accurate. The Optician and Technicians were very polite and informative.
I highly recommend Stanton Optical for continuous eye care. Thanks 😊
From customer service to eye exam to selecting glasses, all a seamless transition. Will definitely return with the whole family, as the experience is nothing less than exceptional care.
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