Update: didn’t know how to revise my last review Stanton since reached out to me and resolved my issue I had. Thank you so much and appreciate the support and resolution I received from Heather! Th... See more
Company replied
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Update: didn’t know how to revise my last review Stanton since reached out to me and resolved my issue I had. Thank you so much and appreciate the support and resolution I received from Heather! Th... See more
Company replied
UPDATE: 7/10/26 I since had Stanton reach out and resolve my issue. Appreciate Heather and feeling my business is appreciated! I will return when I need new glasses. I always loved their custom... See more
Company replied
They didn’t make clear that certain services were optional, I wasn’t asked if I’d like them, they just did them. I was there for the 2 pairs for $79, and told them that before hand. The total I paid w... See more
Company replied
The 2 lenses deal is what's so great about Stanton optical. Insurance would only cover 1 pair up to 125$ or you can get 2 with cash for about the same price depending on the addons you get. Only com... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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5415 N Main St, 46545, Mishawaka, IN, United States

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How they treat me with the upmost respect

Reply from Stanton Optical - Mishawaka
Update: didn’t know how to revise my last review
Stanton since reached out to me and resolved my issue I had. Thank you so much and appreciate the support and resolution I received from Heather! Thank you so much and will continue my business with them. It’s nice to know my business is appreciated!

Reply from Stanton Optical - Mishawaka
A very nice place, friendly staff. Quick and quality service. You walk out with glasses on your eyes the same day. I'll definitely go back for my next eye exam.

Reply from Stanton Optical - Mishawaka

Reply from Stanton Optical - Mishawaka
UPDATE: 7/10/26
I since had Stanton reach out and resolve my issue. Appreciate Heather and feeling my business is appreciated! I will return when I need new glasses. I always loved their customer service and Heather always go out of her way to please. Thank you so much :)
————————————————————
I purchased glasses for $600 something, I'm sure I got the insurance, but, it was still within the 1 year warranty. anyways, my glasses broke within a year. Took them in, and they valued the glasses being $1069! well, they charge me 20% of that! what the heck! I had to pay $213 for replacement glasses. I was anticipating on paying like $25 copay. Needless to say, after 6+ years of doing business with them, this will be the last time. All the employees and the customer service was exceptional, super nice and helpful.
(not their fault the policy changes)

Reply from Stanton Optical - Mishawaka
Very fast help, perfect of my new glasses. Employees were attentive & asked good questions to make sure I had what I nedded.

Reply from Stanton Optical - Mishawaka
I got my glasses fast. But they need more employees...both visits it seemed like there were 2 or 3 too few people. Everyone was waiting.

Reply from Stanton Optical - Mishawaka
The employees were great. Went and picked up my glasses and something wasn't right. Went back to the store and told the girl my right glass was not right. She came back and told me it was not the right prescription so now I have to wait another 10-14 days. Now I have to make another trip to Mishawaka when the glasses get in.

Reply from Stanton Optical - Mishawaka
They didn’t make clear that certain services were optional, I wasn’t asked if I’d like them, they just did them. I was there for the 2 pairs for $79, and told them that before hand. The total I paid was over $140 because they were deceptive and sneaky with their services. I told them when I arrived I didn’t want any extra services because I couldn’t afford it, and they still did them and charged way over what I was led to believe I’d pay.

Reply from Stanton Optical - Mishawaka
The team was friendly and helpful with selecting the right eyeglasses for me. Also, the Dr. and technician were professional Competent, friendly staff.

Reply from Stanton Optical - Mishawaka
My experience was great because I needed to have my daughter seen and I was able to bring her that same day and not have to wait a month or two before being seen. Also they worked with me with being able to purchase the glasses not just for her but also myself. They followed through and make sure that they fit her right and that the glasses was what I wanted for her. I will be back.

Reply from Stanton Optical - Mishawaka
I love going to this location and not willing to go anywhere else. Everyone is always friendly and welcoming. Alana and the other young lady were very friendly. You can tell that they enjoy their job. My order was ready as scheduled.

Reply from Stanton Optical - Mishawaka
I am pretty sure my vision prescription is WAY OFF. I cannot see at night and see double headlights when driving. My prescription somehow changed DRASTICALLY in the last year...but I know it's not right. The sales lady that helped me purchase my contacts and glasses was great! I loved her! Everyone else was rude and rushed and didn't seem happy to help me at all.

Reply from Stanton Optical - Mishawaka

Reply from Stanton Optical - Mishawaka
I was not offered buy one get one which I would have taken advantage of.

Reply from Stanton Optical - Mishawaka
I was in need of new glasses same day and I walked out with a pair I love. Their options were stylish and customer service was wonderful minus a technical hiccup. overall good experience

Reply from Stanton Optical - Mishawaka
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