Stanton Optical - Jacksonville (River City Marketplace) Reviews 

79
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TrustScore 4 out of 5

4.1

790 Skymarks Dr, #107, 32218 Jacksonville, FL, US

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Rated 5 out of 5 stars

No one thinks you go to the eye doctor/glasses shopping and anticipates having fun, but the staff at this Stanton location make it so! They are such a warm, caring, joyful group. They kept my preferen... See more

Rated 5 out of 5 stars

Had a very friendly , upbeat welcome as soon as I walked in! Great vibes! I had just come from another optometrist (2 mistakes , 3 months later & a refund) & was immediately seen. A new eye exam foun... See more

Rated 1 out of 5 stars

I came in for your 2 pairs and a free eye test. I got a quote that your ad did not apply to me, and my quote was for 700 dollar because of bi-focal, I found that I did not have any recourse but to pur... See more

Rated 5 out of 5 stars

Straight forward eye exam. Brandon has such shining personality. The lady that helped me picked out my glasses was extremely helpful and helped me narrow it down from several choices. Overall staff i... See more


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 790 Skymarks Dr, #107, 32218, Jacksonville, FL, United States

  • 9043852922
Promotion box for Stanton Optical - Jacksonville (River City Marketplace)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

79 reviews

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4.1

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(79)

21,053 reviews in the last 12 months

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Rated 4 out of 5 stars

Glasses deal, same day, await other

Good deal free eye exam and two pairs of eyeglasses. Received first pair same day in 30 minutes after exam. Cute frames selection. Awaiting second pair to be made next week because specific lens supplies ran low and weren't on hand in store, thus need to be shipped to complete. Quick process to get functional enough eyeglasses.

6 August 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Lessie, We're glad you found the deal, frame selection, and quick service to be a great value. We're especially happy you were able to receive your first pair the same day in just 30 minutes. We appreciate your patience while the special lenses for your second pair are being shipped, and we're grateful you chose Stanton Optical!

Rated 5 out of 5 stars

Customer service.

Customer service.. Quick and easy process

16 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi Victor! We are thrilled to hear that you experienced great customer service and found the process to be quick and easy. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

This was my first time visiting Stanton Optical. I was pleasantly surprised, the technician who waited on me was professional, polite and courteous. Mr. Brandon was knowledgeable, very helpful.

There was no long wait time, I was taken care of very professionally. The eyewear that I selected was awesome. The prices were affordable. Very pleased with the entire experience. Mr. Brandon, was very helpful and knowledgeable. I've been to a lot of places and never received this great service. Thank You!

31 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Edwina! We’re glad to hear your visit was quick, professional, and that Brandon provided helpful and knowledgeable service. We’re happy you found great eyewear at an affordable price and truly appreciate your kind words!

Rated 5 out of 5 stars

Amazing experience

My children and I had a wonderful experience everyone was very helpful professional and we where able to pick out some very nice designer frames💚😊

29 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi William! We're thrilled to hear you and your children had such a wonderful experience with our team. We're glad our staff provided helpful, professional service and helped you find some great designer frames you love. We truly appreciate your kind words and look forward to serving your family again!

Rated 2 out of 5 stars

Let’s be clear glasses great so far

Let’s be clear glasses great so far. They got my glasses on July 15th and on July 21st manager states still not here. I called customer service and they stated your glasses were delivered already. I also never got my military discount either. The lady that gave me my glasses was pretty good by the way customer service was awful and rude

22 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Heidi, we're delighted to hear that you’re happy with your glasses and had a positive experience with the team member during pickup. We’re sorry for any confusion regarding your order status, your military discount, and your experience with customer service. Most of our special offers can’t be combined with insurance and other discounts, but we understand how this can be frustrating. We’ll be escalating your concerns internally to ensure they’re thoroughly reviewed. We really appreciate your feedback and the opportunity to improve.

Rated 5 out of 5 stars

Staff were just the best!

Staff were amazing, patient with my situation, and very kind.

3 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Jennifer, Thank you for your wonderful review! We're so glad to hear our team was patient, kind, and supportive throughout your visit. Providing a caring experience for our patients is important to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!

Rated 1 out of 5 stars

For one they offer me a deal of 139.00…

For one they offer me a deal of 139.00 for two pair of glasses eye exam free I went out the door paying close to 329.00 for my glasses I got these glasses but I will be going somewhere else from now on . I wrote a complaint about they message me then they blocked it so I couldn’t message back . Because I will be letting people to be aware of whatever they charge you for . I’m still trying to get use to my new glasses . Because I’m giving them some time to get use to because I don’t even want brother going into that place again that’s how unhappy about them . They could’ve let me know ahead of time of extra charges from the 139.00 I was quoted. And when they message me they said my phone number wasn’t on file that’s another funny thing seeing my phone number right on my receipt.

30 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Barbara, we're sorry to hear about your experience and understand your frustration regarding the difference between the expected cost and the final amount paid. We know how important it is for pricing, available options, and any additional charges to be clearly explained before making a purchase decision. Please keep in mind that depending on your prescription, product selection, and any additional upgrades, the package can vary. We appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Best in the city

Quick got my glasses and vision exam within a hour . Also I only paid 79.00$ exactly for two pairs & an exam . Couldn’t ask for better service thank you .

15 July 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi James. Thank you for your wonderful review! We're so glad you had a quick and convenient experience and that our team was able to provide your exam and glasses in a timely manner. We truly appreciate your kind words and are happy to hear you enjoyed your visit. We look forward to seeing you again!

Rated 5 out of 5 stars

I had great service with only one lady…

I had great service with only one lady in there working she stayed very friendly and up beat we need more people like her.

26 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi Peggy. Thank you for your wonderful review! We're glad to hear our team member provided friendly and upbeat service, even while managing a busy environment. We truly appreciate your kind words and recognition of her dedication. We look forward to serving you again!

Rated 5 out of 5 stars

Everyone nice and courteous

Everyone nice and courteous

26 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi Mildred. Thank you for your review! We're delighted to hear that everyone was nice and courteous during your visit. Providing a welcoming and positive experience is important to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Happy very happy thank you

Happy very happy thank you

24 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hi Vincent. Thank you so much! We’re thrilled to hear you’re happy with your experience. Your support means a lot to us, and we appreciate the opportunity to help with your vision needs. We look forward to seeing you again! 😊

Rated 5 out of 5 stars
Stanton Optical - Jacksonville (River City Marketplace) logo

Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Vickie. Thank you for your kind words! We’re glad to hear you found our team helpful and efficient—it truly means a lot to us. We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

it was quick and easy

it was quick and easy, great experience.
Brandon was phenomenal i think if brandon didn't take care of me i wouldn't have chosen stanton.

21 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Jacob. Thank you so much for your great feedback! We’re thrilled to hear your experience was quick and easy, and that Brandon made such a strong impression—his care and attention truly make a difference. We really appreciate your support and are glad you chose Stanton Optical!

Rated 5 out of 5 stars

High recommendation

Brandon was very courteous and provided excellent customer service

18 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Ann. Thank you for your kind words! We’re so glad Brandon provided courteous and excellent customer service. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

My glasses broke and I needed a quick…

My glasses broke and I needed a quick turnaround on new pair as I was leaving for an extended vacation. The staff was super helpful and helped me find the perfect frames. The glasses came in ahead of schedule, and lenses were perfect. Thanks to the team at River city, I’ll be able to enjoy my vacation!

2 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Eugenia, Thank you for your wonderful review! We’re so glad our River City team was able to help you quickly find the perfect frames and get your glasses ready ahead of schedule. It’s great to hear everything worked out perfectly for your vacation. We truly appreciate your support and hope you had an amazing trip!

Rated 5 out of 5 stars

Customer Service

Awesome staff!!

18 May 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Sharon! We’re so glad to hear you had a great experience with our team. Your support truly means a lot to us!

Rated 5 out of 5 stars

The service was great for my 1st time…

The service was great for my 1st time visit and very grateful and helpful customer service

16 May 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Khea! We’re delighted to hear your first visit was a great experience and that our team provided helpful customer service. We appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

I still can't see out of the glasses…

I still can't see out of the glasses they gave me from my left eye and because of my work hours I don't have time to come in again for the next 2 months

16 May 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Antwan. We’re very sorry to hear that you are still having difficulty seeing clearly out of your glasses and understand how frustrating this must be, especially given your work schedule and limited availability to return for a follow-up visit. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I travel frequently for work and needed…

I travel frequently for work and needed to get a new prescription as quickly as possible. To be honest, eye doctor appointments have always given me a bit of anxiety because of vision issues I’ve dealt with in the past. However, from the moment I walked into the office, the entire staff immediately put me at ease with their professionalism, kindness, and genuine care.

The team was incredibly informative throughout the entire process and made everything seamless from start to finish. They took the time to answer my questions, explain each step, and ensure I was comfortable along the way. What really stood out was their positive energy, fun spirit, and exceptional communication—it created an experience that was both efficient and enjoyable.

It’s rare to find a team that combines expertise with such outstanding customer service. I truly appreciated the care I received and will absolutely be a returning customer. Highly recommend!

1 June 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Will! We’re so glad our team was able to ease your concerns and make you feel comfortable from the moment you arrived. It’s especially meaningful to hear that the process felt seamless and supportive, and that our team took the time to explain everything clearly while keeping the experience positive and engaging. Your recommendation and continued support mean a lot to us. Thank you for sharing such a thoughtful experience!

Rated 5 out of 5 stars

Friendly customers

Friendly customers! Fast and expedited shipping! Staff is super helpful and willing to help you!If you need glasses this is the place!

17 April 2026
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Reply from Stanton Optical - Jacksonville (River City Marketplace)

Hello Lougina! We’re so glad to hear you had a fast, helpful, and positive experience with our team. We truly appreciate your recommendation and support!

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