Stanton Optical - Jacksonville (Hodges) Reviews 23

Paid a lot of money for suboptimal experience and product. One of my frames the more expensive one was missing when I picked up my glasses.
I should have just paid for the exam and taken my rx online. They do telehealth and the person who fits the glasses is remote as well only sales people are at the store. The selection of frames sucked as well. Very unhappy with my purchase and I'm screwed trying to get money back.

The staff was fantastic! Carolina, Nick and Jesse were extremely pleasant and helpful

No complaints. I was in and out pretty quickly. Good deals. I’d go back.

I’ve been coming to Stanton Optical since I was in high school back when they were MyEyeLab. I’m currently 23 years old. I had to replace my glasses yesterday and got played and I don’t appreciate it!! I understand that sales people have a job to do but if you have a promotion that’s 2 pairs of eyeglasses for $79 why are you trying to charge me $139? The lady name was Carolina and she said “oh you have astigmatism and your prescription is stronger” IVE NEVER HAD THAT IN MY LIFE. And no they didn’t do another exam they used the exact prescription from a year ago. I called another location and had them pull up my info and asked if my prescription qualified for the promo he said YES. I would just have to find a frame big enough to hold my prescription. I only wear big frames anyway so why the mark up? Why do that to someone? I’m a loyal customer, I’ve been coming to Stanton and Stanton only for more than 5 years straight. And this isn’t the first time something like that has happened. Very unsatisfied!!!!

The staff is very friendly and professional. They made sure I was a happy customer. ❤️

The representative was very pleasant. She was efficient and knowledgeable. Glasses were ready the day after we dropped off the prescription. The price after insurance was very reasonable.

Great Job. Great Technology. Staff were terrific. My Eyeglasses fit Awesomely.
Thank you.

They said they couldn’t do my eye exam. Suggested I go to the Target eye doctor to get my prescription. I did and brought them the prescription. After 2 weeks when my glasses arrived they made my sight blurry. They said I had to find the sweet spot to see. I now have to pay for a new eye exam and get a new prescription. I am not happy.

Everyone was very polite and professional.

I have been using this company for my contacts and am extremely pleased with the customer service and friendleness of the staff.

The glass fix very nicely and the customer service is great only thing I wish that would have asked about transitioning lenses thank you very much

super friendly and helpful love new glasses

Excellent attention and service. From Jesse!

Excellent service, available and reliable.

Very helpful and attentive staff.

The gentleman that took care of me at the Beach boulevard and Hodges location was very knowledgeable and very easy to make the purchase best for me I will definitely be back.

My experience was great. Everyone was amazing. I was treated like I was the only person in the store. Very nice and knowledgeable staff, very neat and clean store. I loved my experience Stanton Optical Jacksonville ( Hodges)

Andrew was fantastic. So helpful from the start and continued to provide the best customer service throughout my visits.

The selection of frames is nice and everything has a fairly quick turn over to receive.

I was in need of eyeglasses because I lost mine and I needed them quickly because I was going to be driving the next day on I-295. I was there at opening. I selected 2 pair of frames. The lady clerk helped me select ones. She said they would be ready at 4 pm. I arrived at 4:10 and both were ready. They checked to make sure the glasses fit me correctly. Everyone was was pleasant and professional. I will be returning next year if I need new glasses. A great experience.