Stanton Optical - Hialeah Reviews 

35
•
TrustScore 4 out of 5

4.2

1305 W 49th St, 33012 Hialeah, FL, US

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Rated 5 out of 5 stars

I went in for an eye exam thinking it was time to renew my prescription. Radimir kindly explained to me that prescriptions are good for 2 years not 1. He even helped me out with repairing my old pair... See more

Company replied

Rated 5 out of 5 stars

The service was excellent!! The way bladimir helped me pick which frame was going to look better on my face just by looking at me. The costumer service was amazing.

Rated 1 out of 5 stars

I went today around 5 PM to fix my glasses and after 30 minutes I left the office because nobody came to me. Only clients were in the lobby, No team members at all.

Company replied

Rated 5 out of 5 stars

The experience was great and they interact with their customers. I love it and got my glasses the same day as my scheduled appointment. Love them !


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1305 W 49th St, 33012, Hialeah, FL, United States

  • 7868502615
Promotion box for Stanton Optical - Hialeah

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

35 reviews

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4.2

All reviews

(35)

19,734 reviews in the last 12 months

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Rated 1 out of 5 stars

terrible customer service

22 September 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Solbey. We're sorry to hear about your experience. We are committed to ensuring customers receive professional, attentive service and a positive experience throughout their visit. We've brought your concerns forward internally to ensure they are carefully reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

I went today around 5 PM to fix my…

I went today around 5 PM to fix my glasses and after 30 minutes I left the office because nobody came to me. Only clients were in the lobby, No team members at all.

17 September 2026
Unprompted review
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Pedro. Thanks for taking the time to share this. We're sorry to hear your visit didn't go as expected. Our goal is to ensure every patient feels welcomed, supported, and cared for throughout their visit. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Amazing customer service by Rad and…

Amazing customer service by Rad and Team....always helpful and professional

23 August 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Yosvany! We're thrilled to hear Rad and the team provided amazing customer service. Your recognition of their helpfulness and professionalism means a lot to us. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Stellar Staff & Service

I went in for an eye exam thinking it was time to renew my prescription. Radimir kindly explained to me that prescriptions are good for 2 years not 1. He even helped me out with repairing my old pair while helping me secure an emergency pair for just in case. This was a STELLAR visit thanks to Radimir!

20 August 2026
Unprompted review
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Gabriel, We’re so glad to hear Radimir went above and beyond by explaining your prescription, helping repair your glasses, and assisting with an emergency pair. We truly appreciate your kind words and will be sure to share them with Radimir!

Rated 5 out of 5 stars

Excellent service

Excellent service. Fair pricing. Comprehensive vision examination, very well equipped.

1 August 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hi Yandy! We are thrilled to hear that you had an excellent experience with us. Providing comprehensive, high-tech care alongside fair pricing is always our goal. We look forward to seeing you again for your future vision needs!

Rated 5 out of 5 stars

Great experience they are very…

Great experience they are very professional and provide excellent attention.

20 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hi Rojhan. Thank you for your wonderful review! We're thrilled to hear you had a great experience and that our team provided professional service and excellent care. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent service

Excellent service. and very fast

3 July 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Luis! We're glad you received excellent and fast service. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Customer service was good

Customer service was good, all employees made sure i was happy with my purchase 😀

9 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hi Zarnnette. Thank you for your review! We're glad to hear you had a positive experience and that our team made sure you were happy with your purchase. Providing attentive customer service and helping our customers feel confident in their choices is important to us. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

Yesterday

Yesterday, m husband and I visited Staton Optical located at 1305 W 49 St. Hialeah Fl. 33012. It was around 2:00PM. The first step we did was verify if they accepted our insurance. They said yes, our insurance was accepted. Then she gave me a list of prices. Because we didn’t have appointment, we waited for more than two hours, even though we have only two customers in front of us. I decided to review the prices she gave us and compare it with my insurance’s prices, and I realized that the prices she gave to us were not correct. As I confronted them, they admitted they do not accept my insurance. In conclusion, they lied to us deliberately. Of course we left the place without getting any glasses for my husband. We are very disappointed with the last of transparency this person showed to us. Her dishonest behavior revealed to us her lack of professionalism. But on the other hand, when I confronted the other person( a man) that was working there, he invented a story and explained me that those prices were correct, because my insurance uses a third party company. This was another tremendous lie. My insurance NEVER has used a third party for vision services. Definitely, we DO NOT recommend Stanton optical centers to any body.

27 June 2026
Unprompted review
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Isabel. We’re sorry to hear about the confusion regarding your insurance coverage and the extended wait time you experienced. This is not the level of transparency or service we strive to provide. Your feedback regarding communication about insurance benefits and the service you received will be shared internally with the appropriate team for review as we continue working to improve the experience for our customers.

Rated 5 out of 5 stars

Speedy service

Speedy service, excellent customer service and nice frame selection.

23 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello, Thank you for your wonderful feedback! We’re so glad you enjoyed our speedy service, excellent customer care, and frame selection. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Outstanding customer service by Rad and…

Outstanding customer service by Rad and Cristy....attention to detail and professional...

20 June 2026
Unprompted review
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello. Thank you for your kind feedback! We’re so glad to hear Rad and Cristy provided outstanding customer service with great attention to detail and professionalism. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing! I was attended by Christiana and she was very kind, knowledgeable and helpful. I ordered contact lenses and glasses and everything arrived within a week or less. I took my own frames and they were very well taken care of. I’m super satisfied with the results and with communication during the week with updates.

10 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Lilianet! Thank you so much for your wonderful review. We are thrilled to hear Christiana provided such kind, knowledgeable, and helpful service throughout your visit. It is great to know everything arrived quickly and that your personal frames were handled with care. We are especially happy you felt satisfied with the results and appreciated the communication and updates along the way. Your support truly means a lot to us.

Rated 5 out of 5 stars

Excellent service

Excellent service

12 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Pedro! Thank you so much for your kind words. We are thrilled to hear you had an excellent experience and truly appreciate your support.

Rated 5 out of 5 stars

Immediate attention to the need with…

Immediate attention to the need with had with courtesy. Directed to the area in which we needed to make a selection and the assistance and charisma to any question we had was simply extraordinary.

5 June 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Martha, Thank you for your kind review! We’re so glad to hear you received immediate, courteous service and helpful guidance throughout your visit. We truly appreciate your support!

Rated 3 out of 5 stars

My old glasses were better

My old glasses were better

21 April 2026
Stanton Optical - Hialeah logo

Reply from Stanton Optical - Hialeah

Hello Dwayne. We’re sorry to hear that your new glasses did not provide the improvement you expected and that you feel your previous pair worked better for you. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

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