The folks at Stanton Optical were very helpful with my vision needs. I have a very strong prescription and it is very difficult to manufacture properly. Many providers are simply not willing to even a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The folks at Stanton Optical were very helpful with my vision needs. I have a very strong prescription and it is very difficult to manufacture properly. Many providers are simply not willing to even a... See more
Company replied
The exam was quick but thorough so I was extremely pleased with that. However, even though the floor agent was very polite and knowledgeable I did feel like I experienced a bate and switch once we go... See more
Company replied
Stanton always makes me feel important and the staff is very pleasant and professional all the time. Service and my glasses were to notch. A bit expensive but progressives these days are far from chea... See more
Company replied
The customer service from the staff member. Sorry, I forgot her name. When I returned to pick up the glasses I was told she left the Woodruff Road store and was at another store as the manager. I was... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
1139 Woodruff Rd, Suite A, 29607, Greenville, SC, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service all around, got our new glasses in less than a week!
The overall atmosphere at The Eye store a warm & friendly vibe from all the personnel there.
I was able to get my glasses same day and within 15mins. So my son won't have any more days of school
I got good quality glasses and I love the frames I picked. It’s a very well managed sore; the associates were friendly and the manager very nice and accommodating making sure I got what I needed.
Sarah did a wonderful job helping me get the best deal on the purchase of frames for my glasses. Notification of pick up was in good timing and picking them up was a breeze making sure I was satisfied.
Everyone was courteous and spent a lot of time with me.
From the exam to getting the glasses was so easy. Amir was very kind and made sure that our insurance stuff was correct.
No one has call me about my glasses that are still at the store. Requesting a refund

Reply from Stanton Optical - Greenville
Picked up new pair progressives an they darkened real dark can't see inside my home. I'll have to return these tomorrow. Still can't see.lol

Reply from Stanton Optical - Greenville
Everyone in the store was super nice and helpful. However The "doctor" who did my eye exam seemed completely uninterested in anything I had to say and answered my questions with probably and maybe. Their frames are ridiculously overpriced and is set up to maximize add-ons. Everything is an extra charge. Just seems shady.

Reply from Stanton Optical - Greenville
The process was more advanced than the other eye doctor I went too (probably because that was Walmart) and I felt like the doctor finally got my prescription right! I can actually see.
The product is good. However I had to find an associate each time I came into the store.

Reply from Stanton Optical - Greenville
Stanton Optical has a huge selection of frames at various prices. The staff is friendly and knowledgeable. Received my glasses on time and I haven't had to go back for adjustments.

Reply from Stanton Optical - Greenville

Reply from Stanton Optical - Greenville
Everything was great except the wait for the employee to enter data on the computer, especially for insurance.Y’all need some new, more efficient software!

Reply from Stanton Optical - Greenville
The only reason you got 2 stars instead of one is that the exam was great. The receptionist, the tele-exam, was all on-point. There's also, in that same extra star, polite staff in doctors office and sales floor. Aside from that? 1-star quality in everything. My glasses are back for the second time for a re-do. I spent almost $1100 on 3 pair. I finally walked home with one pair yesterday.
First pairs - all 3 not measured right. Progressive was in the wrong place. The sunglasses said the lense was gradient, but it definitely was not. Sent all 3 back.
Came back for 2nd time, both seemed great but the sunglasses hadn't made it back. Fine. I at least had 2 pair until he went to adjust the glasses then he brought them back, I noticed a smear and he went to clean them and came back and stated that the coating must have not set correctly when they were heated and they were damaged.
They were a scratched mess. If that would have happened to me, a customer, while cleaning, I would have been sunk.
I'm waiting for my sunglasses to come back along with the damaged lenses being replaced.
How many trips have I made to the store?
Too many.
The glasses I brought home? They seem okay. Just not my style like I thought. That one is on me, I guess.

Reply from Stanton Optical - Greenville
The people that helped we're fantastic from the eye exam to getting my new lenses installed in my frames.

Reply from Stanton Optical - Greenville
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.