The eye exam was much more thorough than I expected. They also checked for dry eyes, and macular degeneration. Staff was helpful & friendly. Gave freedom to try on as many glasses as I wanted. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My daughter walked into Stanton Optical hoping she wouldn’t need glasses, but thanks to Ty, she walked out excited about getting them. He was absolutely fantastic. He helped us choose frames that lo... See more
Everyone was amazing! Ty made the experience fabulous! He’s definitely a great asset to Stanton Optical. He explains everything, goes over all of the options, makes sure you understand everything, he... See more
The service was great, as was the exam, but the selection of frames for the promotion i chose was very thin. I felt like I had to either choose a pair I wasn't completely happy with or I could spend m... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
409 E Coliseum Blvd, 46805, Fort Wayne, IN, United States
- (260) 200-3541
Two Pairs for $79 + Free Eye Exam
4.1
Great
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stanton Optical - Fort Wayne
Hi Taliyah! We're glad to hear your visit was quick and convenient, and that you enjoyed our same-day pickup service. We truly appreciate your feedback and look forward to serving you again!
Ty and the other staff are great
Ty and the other staff are great. LOVE Dr. G - very kind gentleman. Prices higher than I am used to paying, but I was able to order what I wanted.
15 July 2026
Reply from Stanton Optical - Fort Wayne
Hi Jenn! We're glad to hear Ty, our team, and Dr. G provided a great experience and helped you find what you needed. We appreciate your feedback regarding pricing and are happy you were able to order the products you wanted. We look forward to serving you again!
Reply from Stanton Optical - Fort Wayne
Hi Andrew! We're thrilled to hear you enjoyed our great customer service and prices. We truly appreciate your kind words and look forward to continuing to provide you with a great experience!
Clean store
Clean store. Courteous staff. Excellent doctor. Have been going to Stanton for 10+ years. Keep up the good work.
Perhaps a better selection of the less expensive frames. I realize companies need profit, but times are getting tough.
Thanks!!
28 July 2026
Reply from Stanton Optical - Fort Wayne
Hi Justine. Thank you for your continued support over the past 10+ years! We're so glad to hear you appreciate our clean store, courteous team, and excellent care. We also appreciate your feedback regarding our frame selection and will continue looking for ways to provide options that meet our customers' needs and budgets. We truly value your loyalty and look forward to serving you for many more years!
Reply from Stanton Optical - Fort Wayne
Hi Ralph! We appreciate you taking the time to share your feedback and hope to see you again soon. 😊
I bought 3 pairs of glasses
I bought 3 pairs of glasses; 2 were delivered quickly. I had problems with my third pair, the sunglasses; it took almost a month and a half to arrive. They said they would call, but they didn't, so I decided to go to the store to pick them up. They were ready, but they never called me. I am very disappointed with their communication service.
24 July 2026
Reply from Stanton Optical - Fort Wayne
Hello Nancy, we're sorry to hear about the delay with your sunglasses and the lack of communication regarding your order. We understand how disappointing it must have been to wait nearly a month and a half, only to find out your glasses were ready without receiving the promised call. This isn’t the level of service or professionalism we aim to provide. We’ll be escalating this internally to make sure it’s thoroughly reviewed. Thank you so much for your feedback—it truly helps us improve.
Reply from Stanton Optical - Fort Wayne
Hi John. Thank you for your review! We're glad to hear you appreciated our team's knowledge and expertise. We appreciate your feedback and look forward to serving you again!
Friendly staff and knowledgeable.
Friendly staff and knowledgeable.. quick service to the point and waiting on second pair but had my first pair same day ..
21 July 2026
Reply from Stanton Optical - Fort Wayne
Hi Anthony. Thank you for your wonderful review! We're delighted to hear you found our team friendly and knowledgeable and that you received quick, efficient service. It's great to know you were able to get your first pair of glasses the same day, and we appreciate your patience while the second pair is being completed. Thank you for choosing us, and we look forward to seeing you again soon! 😊👓✨
DO NOT EVER GO HERE!
Gave them 2 choices for vision insurance. Said one was better than the other, so I chose that one. Did the exam and went to pick glasses, it cost over $300 because my insuance apparently didn't cover anything. Glasses came in wrong, they had to resend it out and promised it would be expedited. Didn't hear anything for 2 more weeks. Called and they said oh yeah the lenses came back broke and we had to send it out again. Fed up I asked for a refund. Couldn't give me a full refund because of the eye exam being a service then tried to convince me not to take the "full refund" because the insurance might hold it for 6 months. Worst experience I ever had at any place, ever. All 5 family members wear glasses and never had this experience anywhere. I'll tell everyone never to go here.
2 July 2026
Reply from Stanton Optical - Fort Wayne
Hello, we're sorry to hear about your experience and understand how frustrating it must have been to receive unexpected information about your insurance coverage, experience delays with your glasses, and encounter issues with your order and refund request. This isn’t the level of service or professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. Thank you so much for your feedback—we truly appreciate it.
Reply from Stanton Optical - Fort Wayne
Hi Diana. Thank you for your review! We're glad to hear our team was attentive and provided you with a positive experience. We appreciate your support and look forward to serving you again soon! 😊👓
Everyone was so helpful
Everyone was so helpful. Next time I need glasses I will come back.
15 July 2026
Reply from Stanton Optical - Fort Wayne
Hello Deanna! We're glad our team was so helpful and made your experience a positive one. We truly appreciate your kind words and look forward to assisting you again when you need your next pair of glasses!
Very friendly staff and promptness on…
Very friendly staff and promptness on getting glasses ready and fit. Would rather not see everyone eating lunch out in main area and chewing food while asking what we are looking for. Maybe be a little more professional on that end.
13 July 2026
Reply from Stanton Optical - Fort Wayne
Hello Deacon! We're glad to hear you found our team friendly and appreciated the prompt service in getting your glasses ready and fitted. We also appreciate you sharing your concerns about the store environment, and we'll take your comments into consideration as we continue working to provide a professional and comfortable experience for every customer. We look forward to assisting you again!
Good all around
16 July 2026
Reply from Stanton Optical - Fort Wayne
Hi David. Thank you for your review! We're glad you had a good overall experience with our team. We truly appreciate your support and look forward to seeing you again!
Don’t like to be lied to!
The paperwork that was to be faxed to setup my point appointment for cataract surgery was not sent. I was told it was but my friend works in the Doctors office and it was not received. I had to call back to have it sent again or for the actual first time. I had to give them the fax number. He acted like he never had it!
12 July 2026
Reply from Stanton Optical - Fort Wayne
Hello David. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when important paperwork is not received as expected, especially when it affects scheduling for a procedure. This is not the level of service we aim to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Disappointed
Was told they could put my prescription lenses in the glasses I already have (readers). After 3 attempts, was told couldn’t be done. Bad communication between lab and store. Took 2 months to get my glasses. I ended up not having to pay for frames because of the trouble. But was frustrating. Plus, for some reason they could not get through by calling me…but could’ve emailed.
5 May 2026
Reply from Stanton Optical - Fort Wayne
Hello Laura. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it was to experience multiple delays, changing expectations, and communication issues throughout the process. Our goal is to provide accurate information, timely updates, and clear communication from start to finish, and we regret that this was not your experience. We're glad our team was able to help resolve the situation by providing new frames, but we understand that this did not make up for the inconvenience you experienced. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Reply from Stanton Optical - Fort Wayne
Hello Vida! We're glad everyone who assisted you provided fantastic and helpful service. We appreciate your kind words and look forward to seeing you again!
They treated me like family
They treated me like family. And everybody was so nice. Everything was quick and easy as well. All I had to do was show up.
23 June 2026
Reply from Stanton Optical - Fort Wayne
Hello Krystal, Thank you for your wonderful review! We're so glad to hear our team made you feel like family and provided such a friendly, welcoming experience. It's great to know your visit was quick and easy from start to finish. We truly appreciate your kind words and look forward to seeing you again!
The staff was amazing
The staff was amazing! The exam was quick, and when it was time to pick out my frames, the staff was attentive and so helpful in picking out something that looked nice on me! All of them were so helpful. It made me feel like I didn’t want to leave. It took me almost 2 hours just to pick out the frames that I needed not because of the staff, but because I was indecisive and it didn’t feel like anybody was pushy to get me out. They continue to be attentive the entire two hours. I can’t express how much fun I had! Just amazing. I’ll never go anywhere else again and let me add that I got five pairs of glasses and still did not pay as much as I paid for one pair of glasses at my own eye doctor!! I also did not realize, but for my glasses with standard lenses and polycarbonate lenses I walked out with that day. They cut the lenses in office and put my glasses together so I got to rock my new frames same day!!!! if I could give them 100 stars I definitely would☺️
4 July 2026
Reply from Stanton Optical - Fort Wayne
Hi Eric. Thank you for your incredible review! We're thrilled to hear our team made your visit such a fun, comfortable, and enjoyable experience. We're glad our staff took the time to help you find frames you loved and provided attentive service throughout your entire visit. It's wonderful to hear you were able to leave with your new glasses the same day and that you found great value in your experience. We truly appreciate your kind words and your trust in us, and we look forward to serving you again!
Reply from Stanton Optical - Fort Wayne
Hello Wanita! We're glad our team provided a friendly experience. We appreciate your feedback and look forward to seeing you again!
Great experience overall with…
Great experience overall with everyone!Dr. Ali is patient and Ty is awesome with customer service!
2 July 2026
Reply from Stanton Optical - Fort Wayne
Hello Anthony! We're thrilled to hear you had a great experience with our team. Dr. Ali's patience and Ty's outstanding customer service are qualities we truly value, and we're glad they made such a positive impression. We appreciate your support and look forward to seeing you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.