The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.
Company replied
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The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.
Company replied
The employees are excellent and knowledgeable about their jobs. They provide the most valuable experience. I do have a favorite employee. I look forward to seeing her and helping me with my needs.
Company replied
The workers were polite, professional, and as helpful as they could manage. That being said, the store desperately needs more employees. The wait was very long, and the workers were doing their absolu... See more
I already had my Rx for eye exam and just needed new glasses. The young lady helping me was wonderful! I wanted a specific color and she brought me at least 20! I selected a pair and she helped me... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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7350 Madison Ave, 95628, Fair Oaks, CA, United States

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Everyone was polite and professional. Almost too many frames to choose from. Overall positive experience.
I picked up my contacts. I believe it was five days after my checkup. The left was fine. The Wright was totally blurred and I was leaving on vacation the next day. I have yet to return to find the issue in correct it.

Reply from Stanton Optical - Fair Oaks
Nice and friendly staff, fast service, i received my glasses same day

Reply from Stanton Optical - Fair Oaks
The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.

Reply from Stanton Optical - Fair Oaks
I had to wait about 45 minutes to be seen then another 30 minutes until I was told to go pick out frames. I’m completely new to this so didn’t really know wat I was doing. I had all these frames finally sat down with someone and felt like I was totally being upsaled and not understanding all options & wat they meant. I left very frustrated. Yesterday got the text my glasses were ready was asked my last name they were handed to me and that was it. No trying them on to see if they needed adjusting, which they do. Wish I would’ve taken my prescription and gone to Sam’s Club. Cheaper and better customer service. Very disappointed.

Reply from Stanton Optical - Fair Oaks
Always have a good experience at Stanton. The people the prices designs all good.

Reply from Stanton Optical - Fair Oaks
The employees are excellent and knowledgeable about their jobs. They provide the most valuable experience. I do have a favorite employee. I look forward to seeing her and helping me with my needs.

Reply from Stanton Optical - Fair Oaks
Scheduling was a breeze. Staff were super friendly and helpful. Made for a great experience.

Reply from Stanton Optical - Fair Oaks
Did not honor advertisement of free eye exam with purchase of BOGO glasses. Did not honor making 1 pair of glasses transitional. Whole transaction was false, regional manager refused to honor original transaction, instead wanted me to purchase another pair of glasses. Will never shop with this company, will never recommend this company again.

Reply from Stanton Optical - Fair Oaks
People there and the service was great. Much better than the service at Walmart

Reply from Stanton Optical - Fair Oaks
When I first arrived for my 11:15am scheduled appointment no one greated me. I had no idea where to check in. After I tracked someone down they pointed me to the desk. It took about 15 minutes before I was helped. Then I was told this is the women’s section. Let someone know after you’ve picked out frames. I had no idea how the pricing worked plus none of the employees wore a uniform or had name tags. I had no idea who worked there. After I found someone, then my service was fine. Nothing exceptional, just average. This is my very first experience with glasses. After they were made she just handed them to me and walked off. Shouldn’t she have had me try them on to be sure everything was right?

Reply from Stanton Optical - Fair Oaks
The ladies working were wonderful! They helped me get glasses for my daughter the same day and she is so happy she can see again! Thank you!!!

Reply from Stanton Optical - Fair Oaks
The customer service was fantastic, and the process was fast and easy!

Reply from Stanton Optical - Fair Oaks
I already had my Rx for eye exam and just needed new glasses. The young lady helping me was wonderful! I wanted a specific color and she brought me at least 20! I selected a pair and she helped me through the process. Even checked my insurance and I found out I had a great discount! That process was a 5Star!
When I picked up my glasses, they were just given to me. No trying on or adjustments. That part was a little disappointing. But overall, I love my glasses!

Reply from Stanton Optical - Fair Oaks
Went in for a "free" exam. Left with a $600 bill and 2 pairs of glasses that don't even fix my vision. Wasted a huge amount of money on useless glass.

Reply from Stanton Optical - Fair Oaks
Wrong progressive RX twice, Didn't tell me I have glaucoma after the first exam. Dr. didn't do the first exam but did the second. Was told there was a charge for the exam with the Dr. I said no, they got the RX wrong. They said I didn't have to pay it and made it sound like they did me a favor. After the second set of 2 came in, one was right and one was wrong. How can a company make that kind of mistake when the glasses are the same RX and done at the same time? The price was good but the experience was not worth it. I will never go back.

Reply from Stanton Optical - Fair Oaks
I came into store and got the eye exam. I picked out the 2 pairs of glasses, they had to send the order in. My daughter picked up my glasses and her glasses. I took them back because I could hardly see with them. They said they would have to have the lenses remade it would take another week or so. Shortly after getting them back 1 for the arm's came off. They charged me $16. to have another pair of frames, that they out of stock. They took the glass out and put it into the other pair. I was watching them taking the lens out and putting the lens in they were hold it in the center of the frame. Then those glass broke right where they were holding it at. I took them in and they charged me $16. again. This time they had to order another frame. When they got the new frame they had to remove the lens, he had a hard time getting the lens so he put the glasses under heat melting the frames to get the lens out. I was going to use the glass frames for parts but he destroyed the frames. Mhen I was putting the glasses on the right arm was loose he did not fix it. 1 day latter that right arm fell off. He said "you purchased a cheap pair of frames that will keep happening". I just left the store. I am totally disappointed in Stanton. I will not purchase from them again and I will not tell people to purchase from Stanton ever again
Bad

Reply from Stanton Optical - Fair Oaks

Reply from Stanton Optical - Fair Oaks
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