Stanton Optical - Davenport Reviews 

60
TrustScore 3.5 out of 5

3.6

3901 N Brady St, 52806 Davenport, IA, US


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Rated 5 out of 5 stars

Bre...she was absolutely amazing!!! She was upbeat and so positive it was infectious. Hiring more people like her would be a huge benefit to your company.

Company replied

Rated 4 out of 5 stars

The Stanton staff seem to be knowledgeable and eager to provide the best possible experience for the customer. That said the technical side your simply seems to follow the herd. NOT ALL SUNGLASSES NEE... See more

Company replied

Rated 3 out of 5 stars

The lady facilitating the exam was okay. She told me they do not have Medicaid, which was a mistake. Stanton also should’ve been more clear as a company, as to what involves their promotion as a whole... See more

Company replied

Rated 5 out of 5 stars

Miela was friendly, professional and helpful. I was able to order my glasses in a timely manner and I am satisfied with the results. She listened to my concerns about having the progressives too high,... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Davenport

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.6

Average

TrustScore 3.5 out of 5

60 reviews

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3.6

All reviews

(60)

13,533 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor Communication

The communication from the store was truly not good. The technician who actually did my eye exam was incredibly friendly and knowledgeable, I believe her name was Destiny. She is the only reason I would come back personally, because the two people handling the rest of the process were very uncoordinated and not very friendly. The process was easy enough the first day, and I was told it would only be about 45 minutes to get my 2 pairs of glasses if they had them in stock, and that I would receive a phone call. Two hours later, I had received no call, so I reached out and was told one of the pairs was going to be shipped overnight and they would be done on Wednesday. When Wednesday rolled around, I called again to check on the status, and was told they didn’t arrive but they should be done on Thursday. I decided to just go in on Thursday, and was still told only one pair was ready, so I picked that pair up. I got a text on Friday saying my order was ready, still never received a phone call, but I went in today (Monday) and picked up my second pair. The man whose name I never got didn’t even realize my pair was ready, which makes sense because I never got a phone call. Overall, Destiny was the only highlight of my experience.

2 July 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello Jon. We’re glad to hear that Destiny provided you with a friendly, knowledgeable, and positive exam experience, and we appreciate you taking the time to recognize her efforts and sorry to hear that the communication and coordination throughout your visit did not meet your expectations, and we regret the inconsistent updates regarding your order, the delays, and that you did not receive the expected phone calls when your glasses were ready. This is not the level of communication or service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Destiny went above all to help me

Destiny went above all to help me. She is of great value to yo I r company....

3 July 2026
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Reply from Stanton Optical - Davenport

Hello Richard! We're glad Destiny provided exceptional service and went above and beyond to help you. We truly appreciate you recognizing her dedication and will be sure to share your kind words with her and the team. We look forward to seeing you again!

Rated 1 out of 5 stars

Not quite correct information given

I was out of town from Colorado in Davenport and lost my glasses. I received my prescription from my optometrist in Colorado, and Stanton said they would help. After some mailing instruction confusion, I received my glasses yesterday, and I could not be happier. I would order glasses from Stanton again--I would not have them mailed to me, though!

29 June 2026
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Reply from Stanton Optical - Davenport

Hello Lee, we're really sorry to hear about the frustration and inconvenience you experienced with your order. We understand how important it was for your glasses to be delivered correctly, especially after losing your previous pair while traveling. This isn’t the level of service and professionalism we aim to provide. We tried to reach you but couldn’t connect, so we left a voicemail. Please contact our support center at 877-518-5788 so we can assist you further.

Rated 5 out of 5 stars

Bre...she was absolutely amazing!!

Bre...she was absolutely amazing!!! She was upbeat and so positive it was infectious. Hiring more people like her would be a huge benefit to your company.

26 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hi Kim. Thank you for your wonderful review! We're thrilled to hear that Bre made such a positive impact on your experience. Her upbeat attitude, positivity, and dedication to providing excellent service truly make a difference. We appreciate your kind words and are so glad she helped make your visit memorable. We look forward to seeing you again!

Rated 5 out of 5 stars

Straigh torward info and pricing with…

Straigh torward info and pricing with great service.

22 June 2026
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Reply from Stanton Optical - Davenport

Hello Shawn! We're glad to hear you received straightforward information, clear pricing, and great service. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Won't be going back

There is no doctor on site, and I thought the doctor would be doing a "virtual visit". No, you do all the tests with the employee, and then the doctor logs on and reviews the tests. Hmmm?

I don't mean to pick on the staff, but not very professional. Computers and testing machines had technical issues, which I had to repeatedly hear about. Were the chin rests and the forehead rests wiped off before I sat down? The young lady that helped me was very nice, and I think she was trying her best, but there were technical issues, and it seems understaffed. When checking out, they had to look up my insurance in a book, and then kept saying in a sarcastic tone, "oh, we love Avesis". Um, okay...that's my insurance. Why are you saying that?

I know it's a new place, but I can't imagine it will stay open very long. Not a professional experience at all. I would recommend going to another provider. I am making another appointment with an eye doctor, and getting a new exam.

22 June 2026
Unprompted review
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Reply from Stanton Optical - Davenport

Hello Sue. We’re sorry to hear that your experience did not meet your expectations and understand your concerns regarding the virtual exam process, technical difficulties, professionalism, staffing levels, and the handling of your insurance information. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated your concerns internally so they can be thoroughly reviewed. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.

Rated 1 out of 5 stars

I felt like I was scammed

I felt like I was scammed. No one explained the pricing. I used insurance, but I ended up paying about $150 more than if I I didn’t use insurance, plus I only got one pair of glasses. The test machines were too low and I couldn’t put my chin on the chin rests.

20 June 2026
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Reply from Stanton Optical - Davenport

Hello Galen, we’re sorry to hear that your experience left you feeling this way and for any confusion regarding pricing and insurance. We understand your concerns about the pricing, insurance information, and the final cost of your purchase. Please keep in mind that depending on your prescription, product selection, and any additional add-ons, the total package can vary. We appreciate you bringing this to our attention, and we'll be escalating this internally to ensure it’s thoroughly reviewed. Thank you for your feedback.

Rated 5 out of 5 stars

Glasses turned out good!

Glasses turned out good!

17 June 2026
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Reply from Stanton Optical - Davenport

Hello Pamela! We're glad to hear your glasses turned out well. We truly appreciate your support and look forward to serving you again!

Rated 3 out of 5 stars

Decent, could’ve been better and more personable

The lady facilitating the exam was okay. She told me they do not have Medicaid, which was a mistake. Stanton also should’ve been more clear as a company, as to what involves their promotion as a whole. It was very misleading. Three people left in front of me. When checking out glasses, the lady was trying to convince me to pick a more expensive “deal.”

13 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello. We’re sorry for the confusion regarding insurance, the lack of clarity around promotional details, and your experience during checkout. This is not representative of the level of service we strive to provide. Please note that most of our special offers cannot be combined with insurance or other discounts. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 3 out of 5 stars

There was a huge delay in me getting my…

There was a huge delay in me getting my glasses and wasn't given enough of a reason or any information until way after they were suppose to be available. The 2nd time I went in to follow-up, the employee got all my info up on the computer and then walked away and leftcmr hanging for 10 or 15 minutes with no explanation and I felt ignored and invisible. There was a lack of communication. Other than that, the product turned out great, the manager was fantastic, and I appreciated the refund due to everything else that occurred. I advise the team work on the communication between each other, between this location and Headquarters, and between the staff and customers. Also, get the bathrooms fixed. They were both out of order everytime I went in to follow up.

11 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello. We’re sorry for the delays, lack of communication, and the wait you experienced during your visits. This is not representative of the level of service we strive to provide. While we’re glad to hear you were satisfied with the product and that the manager was helpful, we are sorry that the overall experience did not meet expectations. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Good AND quick

Staff was very friendly, knowledgeable, fast and efficient. Definitely will be a return customer.

9 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello Faith! Thank you so much for your kind words. We are happy to hear our team was friendly, knowledgeable, fast, and efficient during your visit. It means a lot to know you plan to return. We truly appreciate your support.

Rated 3 out of 5 stars

I liked how they welcomed me on my…

I liked how they welcomed me on my first time visit. Eye Exam. I wasn't pleased with the second time I went there to pick up my Glasses. They seemed busy and no time for me. They didn't adjust my glasses. And gave me a wrong pair of glasses. They were not Anti Glared. Which they should have been. And I could not even see out of them. The Black Pair. So I would like a different "Correct" pair.

8 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello Ramona. We’re glad your first visit was a positive experience, but we’re sorry to hear about the issues you encountered when picking up your glasses. This is not the quality of service we strive to provide, and we appreciate the opportunity to make things right with a replacement and address your concerns. Your feedback has been escalated internally for review, as it helps us improve our service and overall patient experience.

Rated 3 out of 5 stars

The in-store assistant was polite and…

The in-store assistant was polite and she caught an error by the Dr where he inverted my contact lens prescription for right/left eye compared to my spectacle prescription

My prescription that is in my account is the incorrect one, so it is useless and confusing for future visits

8 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello Shaun. We’re glad to hear the in-store associate was polite and was able to identify the discrepancy in your prescription. However, we’re sorry to learn that the prescription currently listed in your account is incorrect and causing confusion. This is not the quality of service we strive to provide, and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Miela was friendly

Miela was friendly, professional and helpful. I was able to order my glasses in a timely manner and I am satisfied with the results. She listened to my concerns about having the progressives too high, and because of that, I did not have to send them back, which is often the case.

4 June 2026
Stanton Optical - Davenport logo

Reply from Stanton Optical - Davenport

Hello Ruth, Thank you so much for your thoughtful feedback! We’re thrilled to hear Miela was friendly, professional, and helpful throughout your visit. It’s great to know she listened carefully to your concerns about your progressives and was able to get everything right the first time so you didn’t have to send them back. We truly appreciate your support and are so glad you’re satisfied with your glasses and experience!

Rated 5 out of 5 stars

Everything

Everything

3 June 2026
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Reply from Stanton Optical - Davenport

Hello Paul! We’re glad to hear everything went well. We appreciate your support and look forward to seeing you again!

Rated 4 out of 5 stars

The Stanton staff seem to be very customer service oriented.

The Stanton staff seem to be knowledgeable and eager to provide the best possible experience for the customer. That said the technical side your simply seems to follow the herd. NOT ALL SUNGLASSES NEED NOR SHOULD BE POLARIZED. Some us, photographers and pilots, for example need to read LCD screens at odd angles under conditions that sunglasses are a benefit. Last year I was able to buy a tinted pair of glasses tinted dark enough to be useful as sun glasses but still multi-angle usable with LCD screens. Can't do that this year as they were tinted so lightly that I can drive at night with them.

30 May 2026
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Reply from Stanton Optical - Davenport

Hello Alan, Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you found our staff knowledgeable and eager to provide a great experience. We also truly appreciate your detailed comments regarding lens options and polarization. You’re absolutely right that different professions and needs—such as photography and aviation—require specific visual considerations, and flexibility in lens tinting and polarization is important. Feedback like yours is valuable and helps us better understand how to serve customers with more specialized vision needs. We’re sorry to hear the current options didn’t meet your expectations compared to your previous pair. We’ll make sure your comments are shared with our team so we can continue improving both our product offerings and customization options. Thank you again for your insight and for choosing us—we hope we can better meet your needs in the future.

Rated 2 out of 5 stars

Not happy

Not happy. This is the second pair of glasses that I have to close one eye to see. I will probably go somewhere else next time. The sales personal are very nice and accommodating.

14 May 2026
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Reply from Stanton Optical - Davenport

Hello Oma. We’re glad to hear our sales team was kind and accommodating, but we sincerely apologize that your glasses aren't working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns and ensure a satisfactory prescription. We appreciate your feedback.

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