Stanton Optical - Charlotte (Rivergate South) Reviews 13

TrustScore 3.5 out of 5

3.5

14318 Rivergate Pkwy, #300, 28273 Charlotte, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

From the most polite customer service to receiving an eye exam within a few minutes, then being able to walk out with glasses made within 30 minutes in the same day!! What more is there really to say?... See more

Rated 1 out of 5 stars

Went to Stanton Optical for their advertised deal (60% off, 2 for $79, free exam). After the exam, they told me it was only free if I purchased glasses — which wasn’t clearly explained. I felt pressu... See more

Company replied

Rated 5 out of 5 stars

It’s my first time needing glasses ever and it came suddenly so I was kinda nervous and not sure what I was doing. I walked in and Kevin made me comfortable right away. He asked me some questions, too... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 14318 Rivergate Pkwy, #300, 28273, Charlotte, NC, United States

  • 9802397423
Promotion box for Stanton Optical - Charlotte (Rivergate South)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.5

Average

TrustScore 3.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Kevin and Team!!

Kevin, Breanna, and Khadi, gave me there honesty opinion on my sunglass. Excellent customer service, perfect style, and excellent follow up.

13 April 2026
Rated 5 out of 5 stars

Highly recommended

From the most polite customer service to receiving an eye exam within a few minutes, then being able to walk out with glasses made within 30 minutes in the same day!! What more is there really to say?!! I’m still amazed and so thankful for Breanna at Stanton Optical located in Rivergate South. She made things easy simple and even though I live in New York. I prefer to only get my glasses from her!!! Thank you soo much!!!

25 March 2026
Rated 1 out of 5 stars

Beware of UPSELL

Associate was more worried about the up sell of glasses than meeting my needs .told me they were giving me a better deal than trying to use my $250.00 insurance allowance.

6 April 2026
Rated 1 out of 5 stars

Rude employee

The person that gave me my glasses did not make sure they fit well and now they are lose and he did not clean them and he was rude and unprofessional.

17 March 2026
Stanton Optical - Charlotte (Rivergate South) logo

Reply from Stanton Optical - Charlotte (Rivergate South)

Hello Kobe. We’re very sorry to hear about your experience and sincerely apologize for the lack of proper fitting, cleanliness, and professionalism during your visit. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

First time experience and amazing it was!

It’s my first time needing glasses ever and it came suddenly so I was kinda nervous and not sure what I was doing. I walked in and Kevin made me comfortable right away. He asked me some questions, took care of my test, and I loved the experience. After that Briana did the same. She was fun and knowledgeable about all the questions I had too. I ended up with 4 pairs of glasses and I’ll be back for sunglasses soon!

28 March 2026
Rated 1 out of 5 stars

I am not understanding how i got a buy…

I am not understanding how i got a buy 1 get 1 free pair of glasses not using insurance and I didnt get my other pair of glasses.

10 March 2026
Stanton Optical - Charlotte (Rivergate South) logo

Reply from Stanton Optical - Charlotte (Rivergate South)

Hi Nikolas, we're really sorry to hear about your experience and any confusion regarding our promotion and insurance. Most of our special offers can't be combined with insurance or other discounts, but we truly appreciate your feedback. We hope to have the chance to serve you better in the future.

Rated 1 out of 5 stars

Very misleading and disappointing experience.

Went to Stanton Optical for their advertised deal (60% off, 2 for $79, free exam). After the exam, they told me it was only free if I purchased glasses — which wasn’t clearly explained. I felt pressured and ended up paying over $350 for non-name brand glasses. I don’t even wear them because they don’t feel right.
Very misleading and disappointing experience.

20 March 2026
Stanton Optical - Charlotte (Rivergate South) logo

Reply from Stanton Optical - Charlotte (Rivergate South)

Hello Kajal. We’re sorry to hear about your experience and any confusion regarding the promotion, pricing, and that your glasses are not working as expected. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. Please note that most of our special offers cannot be combined with insurance or other discounts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Service was great but script way off

Service while I was, there was good but the outcome not so much got my glasses picked up by my wife and prescription is way off

20 February 2026
Stanton Optical - Charlotte (Rivergate South) logo

Reply from Stanton Optical - Charlotte (Rivergate South)

Hello Nomy. We’re glad the service was good and sorry to hear that your prescription is not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. Don’t hesitate to reach out to our support team at 877-518-5788 we’ll be glad to answer any questions you may have.

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