Stanton Optical - Boise Reviews 38

TrustScore 4 out of 5

4.1

1405 N Milwaukee St, 83704 Boise, ID, US


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Rated 5 out of 5 stars

my overall experience was top notch. I left feeling like a million bucks The staff was helpful in correcting the wrong information I received through the customer care center. I highly recommend Stant... See more

Rated 5 out of 5 stars

I came in as a walk-in on Tuesday April 21st and had one of the best customer service experiences I've had in a long time. The woman who helped me — her name started with M — was genuinely patient and... See more

Rated 5 out of 5 stars

Glasses look great,employees friendly,yet professional. My eye exam was with a present optometrist whom was very thorough. I shall remain a customer the next time I need eye attention....thank you all... See more

Rated 1 out of 5 stars

No doctor in office, or even on a video call to supervise the process made me feel less confident about the prescription results. I came in for the 2 pairs for $79 but add ons were pushed on me as... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Boise

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

38 reviews

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Rated 5 out of 5 stars

The staff was amazing

The staff was amazing, patient, and well trained. They had a sudden rush of people, held their cool, and stayed professional and happy the whole time. Would recommend

12 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello! We’re so glad to hear our team made a great impression, staying professional, patient, and positive even during a busy rush. Your recommendation means a lot, and we look forward to welcoming you back!

Rated 4 out of 5 stars

Appointments were easy to schedule

Appointments were easy to schedule. It took almost no time at all. Staff were friendly and helpful. One of my glasses is late coming in, but the other came on time.

20 February 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Sheryl! We’re glad to hear scheduling was easy and that you found our staff friendly and helpful! We apologize for the delay with one of your glasses and appreciate your patience—we’re working to get it to you as soon as possible.

Rated 5 out of 5 stars

The staff was incredibly helpful

The staff was incredibly helpful and kind, they helped me find a great deal on contacts, great customer service and very quick.

10 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Paul! We’re glad to hear our staff provided helpful and kind service! Thank you for sharing your feedback—we’re happy you found a great deal on contacts and had a quick, positive experience.

Rated 1 out of 5 stars

Stanton couldn't fit the lenses in my…

Stanton couldn't fit the lenses in my frames. See picture. Supposed to fill prescription with their lenses and frames. Still waiting for them.

11 February 2026
Unprompted review
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Richard, we’re very sorry for the inconvenience this situation has caused, especially with the additional travel required. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We really appreciate your feedback.

Rated 2 out of 5 stars

Docor needs to have clear eligible handwriting is that a Mucinex you promise you promise you had a little says right there it works great

Doctor was very thorough. He needs to work on hand writing for future reference.

5 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Koda. Thank you for your feedback! We’re glad to hear the doctor was thorough during your exam and appreciate your suggestion regarding clearer handwriting for future reference. We value your input and will share it with our team.

Rated 5 out of 5 stars

Came through with my new glasses

Came through with my new glasses. 2nd year in a row!!! Love them!

6 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Carl! We’re so happy you love your new glasses and appreciate your continued trust in us!

Rated 5 out of 5 stars
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Cameron! We’re thrilled to hear that Stacey provided excellent service and made your visit a great one. We’ll be sure to pass along your kind words—she’ll be so happy to know she made a difference!

Rated 5 out of 5 stars
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Kelly, Thank you for your feedback! We’re glad to hear you received caring service and found our prices great. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service

Great customer service

26 February 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Nathaniel! We’re glad you had a great experience with our customer service and truly appreciate your support!

Rated 5 out of 5 stars

The ladies down at Stanton Optical are…

The ladies down at Stanton Optical are amazing. They worked with me to get a couple of sets of glasses all awhile my 4 year old was running around. They were patient and I cant say enough about them thank you guys so much.

23 February 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Colby! We’re thrilled our team could help you find glasses while keeping things smooth with your little one. We’ll be sure to share your kind words with them!

Rated 1 out of 5 stars

I was not notified that my glasses were…

I was not notified that my glasses were ready. They told me in 10 days. I called and I was told they were ready. 4 days before. They weren't as cheap as they said. I wouldn't recommend them.

11 February 2026
Unprompted review
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Margaret, we're sorry to hear about your experience and the delay in receiving your glasses. We appreciate your feedback and hope to have the opportunity to better serve you in the future. Please don’t hesitate to call our support center at 877-518-5788 so we can help address any concerns you may have.

Rated 1 out of 5 stars

Don't go! Read reviews first!!

Very misleading, unhelpful, and dishonest regarding the best or most cost effective way to go in regards to their "deals" or insurance. Ended up paying $200.00 for frames and waiting 2 weeks for pickup, just to go back 2 days later because the frames are coming apart. They inform me that oh, thats normal wear and tear, I had only worn them for maybe 4 hours! They "tightened/reshaped" them for me and told me my head was just so small that I'd probably continue to have this issue. Then one woman mentions they can restyle me and get different frames, I decide to do that, of course I have another 2 weeks to wait for the new frames. Later that day the frames they "fixed" are now so uncomfortable and painful I can't wear them and again feel like they are about to fall apart. Staff is very unhelpful and don't have a clue what they're doing. I am going back tomorrow and requesting a full refund and will go somewhere else. Not to mention the exam with the Dr on a TV was ridiculous I have a feeling the prescription is incorrect can't confirm that at the moment but I do plan on getting another exam done. The Dr was very hard to understand because of his accent. Overall horrible experience! Don't make the same mistake I did, read the reviews first! I wish I had! UPDATE I went to Eyemart Express/ The Eye Pros on March 3 they did a much better exam and the prescriptions were way off!! I got my new glasses with the correct prescription, I can actually see now, and I got my new glasses in less than an hour!! I don't know how Stanton stays in business, do yourself a favor and stay away!

24 February 2025
Unprompted review

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