Service was excellent and staff were awesome, the wait was long however. That being said, I think it was just a busy week and not normal, the staff was doing everything they could, again great folks.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Service was excellent and staff were awesome, the wait was long however. That being said, I think it was just a busy week and not normal, the staff was doing everything they could, again great folks.... See more
Company replied
The staff is very helpful polite and noligable It was out of my insurance network but did not matter they had such great deals. I've been wearing glasses most my life all in all one of the best exp... See more
Although the entire staff presesnt in the store was pleasant and professional, the lady who talked to me through a video call to determine my lense prescription seemed to be unqualified for her job. I... See more
I've never been to Stanton and chose it for the convenience. I was worried about a pressure sales pitch to buy their glasses, as I require progressives and special lenses due to my rx. I was so ple... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
1505 E Dixie Dr, 27203, Asheboro, NC, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a great place and I had no problems at all.
Friendly and professional customer service.
You need to work on your pricing much better for someone who doesn’t make a lot of money.

Reply from Stanton Optical - Asheboro
Staff was nice glasses are exactly what I needed and expected I'll be back and reffering others

Reply from Stanton Optical - Asheboro

Reply from Stanton Optical - Asheboro
The employees were great but my prescription is off on my contacts.

Reply from Stanton Optical - Asheboro
Friendly customer service, satisfied with the process and product.

Reply from Stanton Optical - Asheboro
Service was excellent and staff were awesome, the wait was long however. That being said, I think it was just a busy week and not normal, the staff was doing everything they could, again great folks. As for pricing, the glasses were not cheap, but they were ready super fast and the exam was free with the glasses.

Reply from Stanton Optical - Asheboro
There was no doctor and I needed a prescription that only an Eye Doctor can prescribe for me. I found this out after I waited over an hour for my appointment that was scheduled. I then paid $300 for a pair of glasses that were covered under my insurance, which doesn’t make sense to me to begin with. I will never be coming back. I will not be saying anything nice about this to anyone else and if it’s up to me, I will let everyone know never to come to your establishment and I will never come back ever again. Either y’all need to let people know that you do not have a doctor on site and on top of that that you can’t give out prescriptions because a primary care doctor cannot give out prescriptions that an eye doctor is supposed to give out so now I’m just screwed for another year because my insurance only covers for me one I visit with an Eye Doctor once a year so now I got a wait a whole another year before I can see an eye doctor to get a prescription that I need and to get new glasses I was extremely unhappy with my visit. I was unhappy with the fact that you have so many openings for appointments, but yeah, I was stuck waiting over an hour for my appointment. What pisses me off as if I didn’t have insurance I could’ve got two pairs of glasses for less than what one pair of my glasses cost, which doesn’t make sense to me at all.

Reply from Stanton Optical - Asheboro
They made this so easy. The two guys that worked with my friend and I were amazing. I have a bad back and leg and they put me at ease and worked with me to complete the process.

Reply from Stanton Optical - Asheboro
The staff Riley and John were beyond amazing. Very friendly and knowledgeable in all aspects. Have referred several people to go there.

Reply from Stanton Optical - Asheboro
The staff were extremely kind and helpful. The service was great

Reply from Stanton Optical - Asheboro
Received a message that glasses were ready for pick up. When I got there was told that I needed to pick new frames because the lenses I needed wouldn’t work. So now I am still weeks away from glasses.

Reply from Stanton Optical - Asheboro

Reply from Stanton Optical - Asheboro
The staff is very helpful polite and noligable
It was out of my insurance network but did not matter they had such great deals.
I've been wearing glasses most my life all in all one of the best experiences I've had when getting my exam and glasses. Thank you!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.