Stantons Reviews 

14
TrustScore 4.5 out of 5

4.4

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A Legal 500 specialist family law practice


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4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.4

All reviews

(14)

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Rated 5 out of 5 stars

Caring and Extremely Efficient, Seasoned Professional Family Solicitors

Heritage Estates Kent & South East Ltd. (t/a Heritage Estates) have been established since 2001 and we have dealt with Stantons Solicitors for many years. The team are very caring, polite, kind and extremely efficient; it is a complete pleasure for an agent such as ourselves to deal with them on probate and family law cases. They are excellent communicators and seasoned professionals. I cannot thank Jan Stanton, Claire Grylls, Amy Thomas and colleagues for their recommendations to us and for the outstanding service they deliver.
Criena Erangey dir. Heritage Estates

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Best Family Solicitors in Kent!!!

Stantons Solicitors where recommended from my previous family solicitors whom were no longer offering family law advice and I can’t thank them enough. Simon my solicitor was absolutely brilliant and extremely caring and professional understanding my situation and providing me with ad hoc advice as and when I needed this and giving me full support during my family court cases concerning my daughter.. I would say that this is the best family solicitors in the entire Kent region whom are honest, reliable and extremely professional all throughout my nearly 2 years with them. I can’t thank Simon enough for his hard work and perseverance throughout. Sunila G

26 August 2022
Unprompted review
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Reply from Stantons

Hi Sunila
Thank you so much for your comments. This is exactly the service we hope to provide and it's lovely to get this feedback. As always, we're here when clients need us.

Rated 5 out of 5 stars

Stantons are excellent. Thank you so much.

I contacted Stantons as I needed some very important documents notarised, concerning the Probate matter with my mother's Will, and sent back to Australia. It was a very stressful time for me. Claire handled everything professionally and her knowledge and guidance helped me enormously. The fact that Claire and her assistant Carol were easily contactable with swift responses also made matters much easier for me whenever I had a query. I was quite nervous before my appointment but Claire completely put me at ease and everything went smoothly. I have no hesitation in highly recommending Claire and Stantons and would definitely use them again.

15 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

We needed a document to be notarised and sent to Spain. This was proving to be difficult, due to various complications. Claire provided a very thorough and professional service, with excellent communication throughout. We would happily use Claire and Stantons again, and would highly recommend their services to family and friends.

6 October 2021
Unprompted review
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Reply from Stantons

Thank you so much for this positive feedback, Amit. I hope and expect that your family and friends will receive a similar service from all the team here.

Rated 5 out of 5 stars

Great service from Jan at Stantons and…

Great service from Jan at Stantons and her team who dealt with my father's probate application and conveyancing.....All dealt with very professionally and particular thanks goes to Claire who dealt with the house sale
Thanks again .thoroughly recommended.

25 September 2021
Unprompted review
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Reply from Stantons

Thank you for your kind comments John. Our service to our clients is crucially important to us as we understand that we are dealing with people who are normally in some process of grief or distress and knowing the law is only part of our job. Your feedback really matters.

Rated 5 out of 5 stars

Thank you Stantons

I would like to thank Stantons Solicitors for their help and understanding during what was probably the most stressful time of my life with my court hearing.
My thanks to everyone involved, in particular the professionalism, hard work and empathy from Hayley Goucher, which made the whole process a lot easier for myself and my family.

22 August 2021
Unprompted review
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Reply from Stantons

Thank you so much for your comments. We work as a team here, and it's great for all of us to get feedback like this. We really are striving to be the best.

Rated 5 out of 5 stars

Documents that needed to be signed by Notary Public

We have recently needed to have some documents notarized by a Notary Public and were recommended to contact Stantons Solicitors in Gravesend.
The service given by the NP attached to this office has been exemplary. She is both diligent and thorough, explaining the procedure and confirming everything in writing in a timely manner.
Costs were reasonable in comparison with others and overall we were so impressed with the help and service given. Thankyou.

11 August 2021
Unprompted review
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Reply from Stantons

Thank you so much. We really work hard to make our service the best we can and feedback like this makes it all worthwhile!

Rated 5 out of 5 stars

Absolutely great solicitors

Absolutely great service. I used Stanton's over 8 years ago and once again this year I called on their services. The service from Claire Grylls was truly professional as I expected. The matter wasn't straight forward but Claire kept me informed every step of the way. Hopefully I won't need a solicitor again but I would definitely return to Stanton's if I did. I will not hesitate in recommending Stanton's to people I know. Once again Claire thankyou for all your hard work and professionalism.

3 August 2021
Unprompted review
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Reply from Stantons

Thank you so much for your comments. We do our best to give a top quality professional service and it means a lot to all the team here to get reviews like this.

Rated 5 out of 5 stars

Best Solicitors in Gravesend

We have nothing but praise for Stanton’s and recommend them. Jan Stanton has supported and guided us through a very complicated family inheritance case. She leads her firm with knowledge, experience and with complete professionalism.She has been understanding and empathetic to our situation throughout. I would say Stanton’s is the best solicitors in Gravesend and you would be hard pushed to find another solicitor as hard working and competent.
If you have a complicated family inheritance situation then talk to Stanton’s.

17 July 2021
Unprompted review
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Reply from Stantons

Thank you so much for your kind comments. It's great to hear that all our efforts to provide a truly personal and pro-active service work so well for our clients.

Rated 2 out of 5 stars

Didn't feel I was listened to unfortunately.

Didn't feel I was listened to. Initial call was "give us £650 to review what you have" after a worryingly incorrect understanding of the issue at hand was regurgitated back to me. Then they decided they could not help me by email communication the following day after I had travelled for several hours round trip to share paperwork that included history (much of which they had previously seen when used before), they declined my offer of a 10 min chat on arrival with the paperwork (to highlight the key 2 bits of paperwork to focus on), then after refusing to pick up my case (by email) they IGNORED my call the following day where I requested for a helping pointer regarding any potential options or applications I could make myself as they had declined the work. A cold experience unfortunately in a moment of need. 5 minutes of kindness is never forgotten ❤

9 July 2021
Unprompted review
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Reply from Stantons

This calls for an explanation. When a client first contacts us our priority is to identify what the client needs, what we are being asked to do, and to give an initial cost estimate. We are dependent on the information the client gives us. In this case we were told that we would need to read two previous Orders and a note of a short hearing which had just taken place and a cost limitation was agreed based on that. The client then delivered to us a very large and unsorted file of documents including statements that had already been given to the court and direct communications with Judges. We advised that our cost estimate would therefore rise to the extent that the costs would be greater than the amount apparently in issue and despite having undertaken a review of some of the papers we returned them to the client without charge. To give "pointers" without reading all the documents is a recipe for a negligence claim.

Rated 5 out of 5 stars

Top Notch Service at Stantons

We needed to update Wills that had been made 15 years ago at a different firm of Solicitors. We had heard of Lori Harley’s vast experience in Wills and probate work at Stantons and we were not disappointed. Lori is very knowledgeable and thorough and we are very pleased with the outcome. Thank you also to Jane for getting Certified Copies of our Wills out to us in a timely manner.

13 June 2021
Unprompted review
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Reply from Stantons

Thank you for your kind words William. Many people under-estimate the importance of getting the right advice to get your wills to work well for your family and that takes time and expertise. I'm pleased we were able to deliver.

Rated 5 out of 5 stars

Matrimonial matters.

I used Stantons for dealing with financial matters after the breakdown of my marriage. My solicitor Claire was very nice and very helpful from the outset, approachable and friendly, she always kept me up to date with how things were progressing. I was extremely pleased with the outcome of my case. Also, I would like to give a mention to Hayley and Jan, with whom I also had dealings with, again both very nice and very helpful. I would highly recommend Stantons and would not hesitate using them again, if the need arose.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Probate

I used Stantons for my mother's Probate. I found the staff extremely helpful and supportive at what was a very difficult time for me. Jan Stanton is very experienced and dealt with my case in a sympathetic and professional manner. I would have no hesitation in recommending Stantons to my friends and family.

14 May 2021
Unprompted review
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Reply from Stantons

Thank you so much for your review. We work so hard to give clients the personal and empathetic service they need and to have this feedback is great.

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