Standard Life Home Finance Reviews 

Sam Carroll was very good at helping with are drawdown, made the experience very easy.

The case handler Sam Carrol was excellent in explaining the process and steps and helped me carefully thru each stage! She was v pleasant and helpful throughout

Getting our fifth drawdown was very effecient indeed. Sam Carroll guided the process smoothly and delivered in a time frame better than expected. We are very pleased.

Courteous and efficient customer service from Asif.

Very helpful and professional and thanks to Steve Francis for guidance professional advice step by step

Prompt reply and great communication from Lewis Bentley .Very easy process. Highly recommended this company.

Today I had occasion to contact Standard Life Home Finance with queries about our lifetime mortgage product. I spoke with Neil Masterson who with a very amenable disposition & friendly manner, explained our product & offered solutions that we did not know about. His advice was invaluable, which is testament to Neil's exemplary knowledge of the product and tailored solutions to our dilemma.
Hats off to him, Gold Star service!

Its so easy to use this service, the staff are all friendly and helpful so you feel at ease and comfortable with your experience.

Steve Francis from Key Equity made everything sail through with no problems.

I had two very different questions and Adam was able to help with both - listened, responded and the information I requested was sent by email within a few minutes. Many thanks.

I had a fairly complicated issue to resolve and Serene took it to compliance and got a resolution. I am very impressed and the client is delighted, I now await the offer but extremely happy, thank you Serene!!

I was kept updated during our draw down request, from start to finish. Would like to thank Sam Carroll for keeping us informed.

My wife and I were impressed with the speed with which the application for this Drawdown was processed, from request to completion by Sam Carroll and Team.

Very polite & helpful, answered all my questions

Jake Neill went above and beyond to help complete the application , thank you for your support at a very cruicial moment. I am truly grateful

We contacted Standard Life on Weds 16th of July and asked someone in the Drawdown Dept if we could have také out funds to urgently replace a main door and windows that had become beyond repair. We received an offer on Tuesday 22nd July. Just had an email confirmation that the funds will be in our bank account on Friday 25th July. Can't get better service than that!! Thanks to SL especially Sam Carroll in the "Drawdown Team"