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2.9

Average

TrustScore 3 out of 5

4 reviews

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2.9

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(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Placed Stampin Up

Placed Stampin Up! Order #54662896 on April 11th at about 9am. After submitting the online order, I noticed that the item quantities changed from what I had chosen. I then attempted to cancel the order, but there wasn’t an option available to cancel on their website. I then called the Stampin Up! Customer service phone, but they are only open on weekdays. This morning April 13th I called the Stampin Up! Customer service as soon as they opened, but once again the female agent would not edit or cancel the order. I then asked to speak with the manager, but could not. The female agent told me that I could exchange, but I would have to pay for the return shipping cost.
My Discover Credit Card was billed $324.16 for this order error immediately even before shipping.
Package delivery will be rejected and returned to Stampin Up unless this Order #54662896 is canceled.
Refund the $324.16 to my original payment Discover Credit Card immediately.
Update / Upgrade the Stampin Up website to allow for order cancellations and provide customer support for online order at all times.

11 April 2026
Unprompted review
Show reviews in all languages. (4 reviews)

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