I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more
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Review summary
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Reviews shaping this summary
Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more
Company replied
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more
Company replied
Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more
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Company details
Written by the company
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Written by the company
- We're with you every step of the way
- www.stakelumstore.com
Contact info
Parnell Street, E41 R9C7, Thurles, Ireland
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4.9
Excellent
328 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Amazing service
Amazing service, I have never used stadium before but was blown away by their service. Delivery was prompt, I ordered Sunday night and items were shipped Monday, arrived on Wednesday just in time for my sons birthday on Thursday. We'll packaged with some treats and a hand written not. Great Lego day offer, dis not see such an offer in any of their competitors. Great experience, will use again!
27 January 2025
Reply from Stakelum
Thank you so much for your kind words! We’re thrilled to hear your first experience with us was so positive, and that your order arrived just in time for your son’s birthday - that’s what we love to hear! The treats and handwritten note were our little way of making it extra special. This is only the 2nd year we’ve run the LEGO Day offer, but because it’s been such a success, we hope to make it an annual thing going forward. Thanks for choosing us. Kevin
Great Service
Arrived very quickly and well packaged, Great deal on Lego and even included a free gift
27 January 2025
Reply from Stakelum
We’re thrilled you loved the LEGO deal and the free gift too! Hope to serve you again soon! 😊Kevin
Placed my order Sunday night and…
Placed my order Sunday night and received it on Tuesday. very prompt and a great service
27 January 2025
Reply from Stakelum
Thanks a million for your lovely review! Kevin
Quick turnaround to collection
27 January 2025
Reply from Stakelum
Hi Jennie, Thanks a million for your lovely review! Kevin
Ordered a birthday present for my 3…
Ordered a birthday present for my 3 year old daughter at short notice. Emily and Michael went above and beyond to ensure we received it on time for her special day...can't recommend them enough.
31 January 2025
Unprompted review
Reply from Stakelum
Thank you so much for sharing this wonderful review! We’re thrilled to hear that Emily and Michael were able to go above and beyond to ensure your daughter’s birthday present arrived on time for her special day. We’ll make sure to pass your kind words along to them.
Reply from Stakelum
Thank you for your kind words! We're thrilled you had a great experience with us 😊. Kevin
Fast efficient service
Fast efficient service, I will definitely order again. Package arrived promptly and included a little treat ! Thank you.
17 December 2024
Reply from Stakelum
Thank you for your lovely review! We're delighted you enjoyed the service and the little treat 😊. Looking forward to your next order! Kevin
CRAZY fast shipping!
CRAZY fast shipping, well packed with a lovely note and treat from the packer, Emily 😀. Ordering was super easy as well.
17 December 2024
Reply from Stakelum
Thank you for the fantastic feedback and we'll be sure to pass this on to Emily 😊. Kevin
Reply from Stakelum
Thank you! We're glad you were happy with the quick delivery 😊
Reply from Stakelum
Hi Eithne, Thank you for your feedback. We have emailed you with further details regarding your order. Unfortunately, it appears to be an issue with the Courier, but from the tracking information, the item is scheduled for delivery today.
We sincerely apologize for the delay and appreciate your patience. Please let us know if you have any further concerns. Kevin
Excellent quick service
Excellent quick service, especially coming up to the busy Christmas period.
9 December 2024
Reply from Stakelum
Thank you for your kind words! We’re so glad you’re happy with our service. We appreciate your support!
Ordered on line
Ordered on line , great website and received a call shortly after putting on our order to let us know they would post it that day. such a professional and friendly service. Confirms why everyone should try and shop locally rather than with big brand names for such personal service
10 December 2024
Reply from Stakelum
Thank you so much for taking the time to share your experience! We're really glad to hear you had a positive experience with us. It means a lot that you appreciate the personal touch we try to offer. Shopping locally allows us to provide that extra care, and we’re so grateful for your support. We look forward to helping you again soon!
First time to order and won’t be the…
First time to order and won’t be the last prompt efficient service and delivery
10 December 2024
Reply from Stakelum
Thank you for your first order! We're thrilled to hear you were happy with the service. Looking forward to serving you again!
Amazing customer service
Amazing customer service. Chat was really responsive and then received a personal call regarding an item. Very friendly. Will be ordering from here again. Highly recommend
12 December 2024
Unprompted review
Reply from Stakelum
Hi Fabianne, Thank you so much for your lovely review. Wishing you a wonderful Christmas and a Happy New Year!
Great shop
Great shop, real asset to the small town of thurles. Did majority of my christmas shopping here for the kids..Absolutely lovely staff. Friendly, welcoming and always have smiles on their faces. Great prices, great variety of toys, stationary etc. Great events are held e.g. lego, colouring, toy show etc in store, very generous gifts, goodie bags and tasty treats for the kids, discounts available in store during some events. Seems like it's a business that really cares about their customers!
6 December 2024
Unprompted review
Reply from Stakelum
Hi Emma, Thank you so much for your lovely review and for supporting local businesses. Wishing you a wonderful Christmas and a Happy New Year!
Great service
My book was out of stock and they rang me to update me. I received the book a few days later. Great service, I definitely will order again.
21 November 2024
Reply from Stakelum
Thank you so much for your kind review! We're delighted to hear you were happy with the service and that your book arrived promptly. We truly appreciate your support and look forward to serving you again in the future! 😊
Reply from Stakelum
Thank you for your review! We're glad you found the delivery quick and our prices competitive. We appreciate your support and look forward to seeing you again! 😊
A good address …
Delivery a bit long but the only shop that would ship Irish educational books to France so thumbs up!
11 November 2024
Reply from Stakelum
Thank you for your feedback! We’re sorry the delivery took a bit longer, but we’re delighted to be able to ship Irish educational books to France for you.
Fast delivery and quality product.
17 October 2024
Reply from Stakelum
Thank you for your review! We're thrilled to hear you were happy with the fast delivery and the quality of the product.
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