Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... See more
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Almost everything has fitted well, we changed the newel posts to allow the handrail ends to fix nicely. Our only problem was that the top and bottom rails were different lengths which we didn’t reali... See more
Company replied
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... See more
Company replied
Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... See more
Company replied
Company details
Written by the company
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Contact info
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, United Kingdom
- 01787475456
- sales@stairbits.com
- stairbits.com
Extremely helpful and nothing was a…
Extremely helpful and nothing was a problem to sort.
30 August 2023
Reply from Stairbits
Thank you for taking the time to review, glad to help.
Reply from Stairbits
Thanks for taking the time to review.
Order delivered on time
Order delivered on time, we'll wrapped, no damage, all there and good quality
4 September 2023
Reply from Stairbits
Thank you for taking the time to send a review.
Very impressed, would definitely recommend
Very impressed with the speed of delivery the communication updates and particularly how well the goods were packed for transport.
All arrived in perfect unmarked condition. Overall a great service.
29 August 2023
Reply from Stairbits
Thank you for taking the time to send a great review.
Quality product
Quality product, well packaged to prevent any damage in transit and arrived in good time.
27 August 2023
Reply from Stairbits
Thanks for taking the time to review, glad we could help.
Excellent service
Excellent service - special size newels required. Arrived quickly, well packaged, they fit perfectly. Very pleased to have found such a good company.
25 August 2023
Reply from Stairbits
Thank you for taking the time to send a great review
Reply from Stairbits
thank you for taking the time to send a great review
I only bought a couple of small items
I only bought a couple of small items, newel caps but they were exactly right for my job, good quality and dispatched swiftly so everything for me was extremely satisfying *****
27 July 2023
Reply from Stairbits
Thank you for taking the time to review, so glad you were happy.
Cannot fault this company in any way
Cannot fault this company in any way , great item, great delivery and great communication 5*
28 July 2023
Reply from Stairbits
Thank you for taking the time to send a great review.
Good all-round service
Good all-round service. Item received was exactly what I ordered and was kept up to date regarding delivery.
26 July 2023
Reply from Stairbits
Thank you for taking the time to review, glad we could help.
Coming fromm Essex it was quick and…
Coming fromm Essex it was quick and phone staff were very helpfull
24 July 2023
Reply from Stairbits
Thanks for taking the time to review, glad we could help.
Amazing service from advice to order…
Amazing service from advice to order and delivery, brilliant.
23 July 2023
Reply from Stairbits
Thanks for taking the time to send a great review.
Reply from Stairbits
thanks for taking the time to review
I've not recieved my order yet!!!
7 July 2023
Reply from Stairbits
Hello Val, sorry your order took longer than expected, there was a delay with the production of one of the items. apologies for any inconvenience caused.
Reply from Stairbits
Thank you for taking the time to review, glad we could help.
Oak newel caps. Very explanatory and quick delivery
Very explanatory and quick delivery. Good product.
4 July 2023
Reply from Stairbits
Thanks for taking the time to review
Reply from Stairbits
Thanks for taking the time to review
Brilliant service and products
Great service and products from Stairbits.
Called to check on availability and confirm some queries, all dealt with over the phone quickly and professionally.
Collection from their factory was easy and they even unpacked and cut down a length of timber so it fitted in my vehicle… all with a smile.
1 July 2023
Reply from Stairbits
Thanks for taking the time for a lovely review, glad we could help.
Very reliable and really quick delivery
27 June 2023
Reply from Stairbits
Thanks for taking the time to review
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