StackSocial Reviews 11,131

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The response times are consistently described as quick, with many noting the efficiency and ease of their overall experience. However, some customers experienced issues with the products, finding that some licenses did not work or that product descriptions were misleading. A few people also mentioned difficulties with the refund process, stating that store credit was offered instead of a full refund, and some reported that support stopped responding after initial contact regarding product issues.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Product

Consumers find product offerings to be ambiguous. While some reviewers praise the great deals on software... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the support team for their... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Service

Reviewers express satisfaction with the service provided. Many customers highlight the quick response to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first, I couldn't activate the Windows 11 Pro software. I was upgrading from Windows 11 Home. I tried multiple avenues to solve the problem even contacting Microsoft who wasn't the least bit helpfu... See more

Rated 5 out of 5 stars

I saw what I thought was a double charge on my account after purchasing a course. I contacted support and they explained why it looked like that but that it wasn't an actual charge. As was explained,... See more

Rated 5 out of 5 stars

I was skeptical at first because of the great prices. I read other reviews that said everything was legitimate and the licenses were good. I had an issue with "activation" so I contacted StackSocial.... See more

Rated 5 out of 5 stars

I hadn't got around to installing the software after purchasing a licence for MS Office Pro, so when finally I installed it on a new computer over a year later I had trouble validating it on line. Whe... See more


Company details

  1. Electronics & Technology

Written by the company

The leading platform to discover, share, and buy trending tech. Apps + gear to make you better, faster, more awesome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A Trusted Go-To for Years

After many years, this is still a legit operation—quick responses and some of the best prices online. I recently purchased a Powerbeats headset at the best price I could find, and even when I ran into a minor issue, it was resolved quickly. Count me in as a loyal customer for years to come.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service still exists

Customer Service was prompt and efficient. I identified my issuse, provided the requested documentation, and my problem was resolved. I really appreciate the company standing by their products and services. Definitely will purchase more from them in the future.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company and services

Great company and services
This is my second purchase of software in 3 years using StackSocial.
Everything has been generally smooth and when there has been some confusion with the product once downloaded, their support team has been very quick to respond and clarify everything.

I have bought again from them and will do again in the future.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Patrick responded almost immediately

Patrick responded almost immediately, which I always appreciate most. Patrick attached images with simple directions how to proceed. Microsoft Office is now installed and license activated. Mission accomplished, thank you!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service! Detailed instructions, kind, patient, and prompt in replying. In fact, each reply encouraged me to contact them again if I had any questions. Best experience I've ever had with an online purchase I lacked technical skills to understand. I am low vision so the easier you make it with links and detailed intructions the better. YOUR TEAM IS THE BEST

9 April 2026
Unprompted review
Rated 2 out of 5 stars

The Amazon driver put my package on the…

The Amazon driver put my package on the ground he or she could went around my fence I don't have no pets or no signs up they could put my package on the porch just lazy

17 April 2026
Unprompted review
StackSocial logo

Reply from StackSocial

Hello there,

Thank you for sharing this feedback with us.

We'd love to get in touch with you to better address this issue but we're unable to locate your order. Could you reach out to us at support@stacksocial.com with your order number and reference this review?

A member of our team will follow up to help make this right.

Thank you,
The Customer Support Team

Rated 5 out of 5 stars

Top notch support

There was a lot of moving pieces to my issue and there was constant communication and follow up from the team. They were extremely helpful and courteous

16 April 2026
Unprompted review
Rated 5 out of 5 stars

StackSocial is an exceptional resource

StackSocial is an exceptional resource. Even though outside they don't ship outside the USA, one can download (in this case), severely discounted software, from Windows 11 Pro for $9.95 USD to various other programs that may be useful or essential. Before I look at other sites, I always look here first. Great site!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service At Its Best!

An address blunder could have stole my thunder, but the fantastic people at Stack were on the job. I used Apple Pay to purchase an item, but it put the wrong address as the shipping address and I did not catch it. So I immediately reached out to them, and as it stands they were able to re-route my item by contacting the seller. So I’m praying that I get my purchase soon. Thank you Stack for your concern, and for handling this matter expeditiously!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for speedy refunds, nice mix of products!

Not their fault, StackSocial gave me speedy refunds for the two failed EU cloud hosting lifetime deals that weren't so great on par with professional usage. They have a nice selection of products I am interested in, like USB/USB-C dock stations for editing. Just got some at Best Buy, wishing I knew about this store before this month.

Some of you might like discounted iPads for school/work!

I'm so lucky I got the lousy cloud hosting offers via StackSocial, or I would be stuck with unusable software on one and a second that didn't meet my needs for files above 20GB with the coding error on their service. Friendly, reliable customer service.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Great product and had a wonderful customer service experience. I made a mistake with my order and they were quick to offer a solution with clear and easy steps. So appreciative of the help and the kind communications. Thank you!

15 April 2026
Unprompted review

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