Ssdpage Reviews 

47
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

SSDpage is now iBrain Inc. which took over their hosting services. When the company was SSDpage I had no problems with my website. Since the change in ownership my current problem was brought up Ju... See more

Rated 1 out of 5 stars

I had a account with them and recently going to close it all down. They have the worst customer service, web hosting, and domain handling. Also to put more power to their web hosting, I would sugge... See more

Rated 1 out of 5 stars

Web host wrongfully suspended my account due to a username mix up on their end. Even after realizing their mistake, my account is still suspended. What kind of web host gives you 6 days downtime and... See more

Rated 1 out of 5 stars

Recently bought website hosting service from SSD page and it is one of my worst ever experience. They dont reply to your mails for days even for small concern also. And the best thing is they dont hav... See more


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1.4

Bad

TrustScore 1.5 out of 5

47 reviews

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1.4

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Rated 5 out of 5 stars

SSDPage is an absolute value!

So far no problems with SSDPage! My website has been up and running ever since opening an account with them. I cannot recall a time where I had difficulty with downtime. Customer support is outstanding and replies very fast.

13 January 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful, I bought the lifetime plan recently but have been tempted to upgrade for a while now. Sai is extremely helpful and quick to respond.

1 January 2019
Unprompted review
Rated 1 out of 5 stars

Very slow tech support

Web host wrongfully suspended my account due to a username mix up on their end.
Even after realizing their mistake, my account is still suspended.
What kind of web host gives you 6 days downtime and counting.

1 January 2019
Unprompted review
Rated 5 out of 5 stars

Good support!

There was a problem with the server migration and they did everything to get it running as fast as possible and answered my ticket. After a little while everything was up and running again! Thanks for your support!

29 December 2018
Unprompted review
Rated 1 out of 5 stars

Honest review: I got $ 29.99-lifetime hosting

Updated July 2024:
Remove curses and better typing.

Updated September 2021:
This purchase is the worst I have ever made.

Updated in 2019/2020:
I forgot to tell you all that the SSD page changed its name to "Ibrain Inc.". Even after the name change, they still got very bad reviews.
https:// ie.trustpilot .com/review/ibraininc.com

Updated October 2020.
It is worse than that of your local host. 

Updated July 2020.
Remove one star again (now there are two). The service is so slow that it can barely run one WordPress site. I am fed up with a 5xx error, and Cloudflare integration is a mess. I will use this service for a static site only in the future. I am migrating to HawkHost now.
------------------------------------------------------------------

Updated December 2019.
Suddenly, when I open my website, it usually runs. Well, I should postpone my site migration.
------------------------------------------------------------------
Updated November 2019.

After using their service for a year, all I can say is no.
For your sake, no. I receive notification from WordPress that my blog, my single blog, the running default theme, and no fancy plugin are down every two days for a year.
-------------------
I got $29.99 in lifetime hosting from Stack Commerce sites. Pretty good deals, since I just want to host my "hello world" site.

It comes with 4GB of storage and 50GB of bandwidth. To use free SSL, you must purchase $19 (or $9 discounted) annually, but it is acceptable since the price is relatively cheap. They have to make a profit margin.

cPanel access is OK. The ticket needs more than a day.

BUT if you want to use the service for the production site, you may want to reconsider since it comes with only 512MB of RAM, 1Mbps of IO, a 20-entry process, and so on. I don't think it will survive with little spikes.

The reason I give it four stars is that I don't get enough information about the RAM, IO, and SSL limitations before making a purchase.
Before making any purchases, please contact customer service about resources (RAM, storage, CPU, etc.).

At least, as I said before, I purchased relatively cheap lifetime services; you may want another non-lifetime service from this site.

29 December 2018
Unprompted review
Rated 5 out of 5 stars

Too good for its price

Softaculous Autoinstaller for many scripts is available in these plans including WordPress, Joomla, PrestaShop, PhpBB, and many others.

The service and speed are too amazing for its price. This affordable hosting has made an online presence for small budding entrepreneurs possible.

18 December 2018
Unprompted review
Rated 5 out of 5 stars

So far so good!

So far - about a month now - I'm getting fantastic help when I ask for it, from SSDPage. Looks like they're a great host with honest people running it. So, kudos!

29 November 2018
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful

I have been very pleased with the customer service as well as the speed of the server.

12 October 2018
Unprompted review
Ssdpage logo

Reply from Ssdpage

Glad to know Chuck that you're happy with our service

Thanks,
Sai

Rated 5 out of 5 stars

Great budget host

Super small company, so support takes 24 hours to respond depending on the time of day, but they seem competent and the speeds are excellent.

23 August 2018
Unprompted review
Ssdpage logo

Reply from Ssdpage

Thank you richie for your review.

Rated 1 out of 5 stars

Cpanel down and added restrictions, SSL shakedown

Cpanel is always down(imgur(dot)com/xI20Dj3). Catches you with cheap deals. Little shop in India, bad service, makes money on providing cert services that are FREE. Taking advantage of the average WP site owner's lack of knowledge. Slow, bad, unreliable.

RE: I tried CPanel from multiple locations, computers(2x Linux, 1 Win, 1 OSx), networks, and browsers on Friday and could not get the dedicatedpanel web address. THIS is how I can CONFIDENTLY say that CPanel was not up. I have eyewitnesses but I will get packet captures next time since you seem to have so little faith in your customers!

"You only need to pay for the addon if you require SSL otherwise not."
I find this repose the most insulting. I am no fool. I have been a full stack developer, sysadmin, infrastructure consultant and a webdev. I have held these positions at various businesses. Find me a website or business that doesn't have SSL and I will show you data leaks and vulnerabilities. I have had enough.

I have managed to integrate my own certs despite the ssh and directory restrictions you have imposed in order to support your business models.

I would not recommend taking this approach in the future.
Best of luck to you.

PS: Added an image of your CPanel not responding... which apparently never happens and I am a liar.

14 August 2018
Unprompted review
Ssdpage logo

Reply from Ssdpage

Hello TSK,
Regarding the cpanel, we've been monitoring our server 24/7 through Uptime Robot since june 26, 2018. Our server hasn't been down for atleast once since then.

See these
https://gyazo.com/c125288932d0eb8a71ee2977fa8fff44
https://gyazo.com/51bf41bc6ea557cd06078bd363b548a1

How can you say that "Cpanel is always down?"

"Makes money on providing cert services that are FREE"
Probably, you're one of those lifetime hosting customer who got our hosting through a deal under $50. For our normal yearly plans, we don't have any charge for free SSL certs. To serve lifetime hosting customers in the long run(as profit margin of base package is low), we have made a strategic business plan by offering those FREE SSL certs as an addon. You only need to pay for the addon if you require SSL otherwise not.

"Slow, bad, unreliable."

Our site https://ssdpage.com is hosted on the same shared hosting server along with our clients(like you), you can do a quick speed test to check if our server is "slow, speed and unreliable". RUN A SPEED TEST and then tell me if our service is slow. If you see feedback from clients here on trustpilot, most of them love the server's speed and quality of support.

Rated 5 out of 5 stars

This Sai person is a wizard and he…

This Sai person is a wizard and he applies this wizardry to helping customers! I happen to be a particularly stupid customer when it comes to site design, hosting and the many other things I know I don't know anything about!
Sai is patient, helpful and provides OUTSTANDING customer service! People like Sai are rare and should be valued!

8 August 2018
Unprompted review
Rated 4 out of 5 stars

well

well, daily only one response was bit delaying, but thanks for working over weekend to resolve it.

5 August 2018
Unprompted review
Rated 5 out of 5 stars

Moving from GoDaddy to SSDPage

I was hosing my sites with GoDaddy for over 10 years. I found an incredible lifetime hosting deal with SSDPage so I decided to make the move to them for one of my sites to see how they do.

I have to admit, it wasn't an automated process (but moving a site never is). However, SSDPage has awesome technical support and Sai made the move for me.

My site now loads MUCH faster. My site used to load at 4.78 seconds and now loads at 1.83 seconds according to tools.pingdom.com.

I would highly recommend giving SSDPage.com a shot. Moving forward, I will be hosting all my sites with SSDPage and have already been referring them to friends and business associates.

18 July 2018
Unprompted review
Rated 5 out of 5 stars

Sai is an amazing guy he has been so…

Sai is an amazing guy he has been so helpful with everything I have needed with his services! Thank you so much for also being pretty responsive to my ticket query's (: I highly recommend this service to anyone who is trying to find out more about this company and my friends as well that need web services!

1 July 2018
Unprompted review

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