While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Find all the sugarcraft and cake decorating supplies you need to make amazing cakes at Squires Kitchen Shop, the sugarcraft specialists for over 30 years.
3 Waverley Lane, GU9 8BB, Farnham, United Kingdom
Item arrived well within expected time. Staff very helpful even when I was grumpy and confused my order with another one. Thank you for your patience.
Would definitely recommend 👍🏻
Ordered an item. Paid £6 next day delivery. Took until 2 days later to email telling me that it wasn’t in stock. Unreliable. DO NOT USE!!
A small order was purchased using express checkout to hopefully receive the items within 4 days (Europe) the order was returned by customs and I had to wait for it to arrive back with squires before they would send it back out. This took 4 weeks in total to receive my order and was hit with a 40 euro import duty on top. Will not use again
I had a slight problem with my order but Squires (Becky) sorted it out very efficiently and promptly. I would certainly recommend them for their products and customer care.
Really disappointed,order arrived, a fruit cake.
I ordered for a family event, it was so dry it was not edible and we discarded it, I was the provider of the cake for the occasion and was embarrassed and disappointed with this contribution.
I contacted the company who refused the refund because I couldn't provide photos or batch number, as I had stated previously it was so embarrassing we threw it out.
Would never order from again
I bought Oil based colours from this company called Cocol (their own brand ones) and they are complete waste of money, do not colour chocolate at all. Even that colours were sealed they didn't accept return. So be aware before you by!!!!! They are Fooling people!!!!!
Ordered small sponge cup cakes 31st MAY, Squires-shop description of them stated they could be frozen. Which was my intention for some of the 24. I was surprised to find when they arrived looking rather damp, and slightly squashed, that the box had a second sticker (not shown on the photograph on the site) showing they had already been frozen! BestBefore of 13th APRIL and Frozen on 12th MARCH! It has never been recommended that anyone re-freezes de-frosted food but that is what Squires told me I could do. I've just had to wait thirty days for the refund, the other items I bought, Icing sugar etc., were fine. They should endeavour to display accurate descriptions of what they sell. Had they stated the cakes had already been frozen I would not have purchased them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
