Spyx Reviews 

380
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported that the application failed to work properly, experienced constant crashes, and struggled with retrieving accurate data from target devices. Consumers also expressed deep frustration over unexpected extra charges required to unlock features and faced major difficulties when trying to obtain refunds. Though some individuals encountered severe issues, a few reviewers were satisfied with the software, finding it easy to set up and helpful for family monitoring. Other users additionally noted that the platform was simple to navigate, easy to install, and provided a great experience overall.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers find the... See more

Application

Clients share negative opinions on application, expressing widespread dissatisfaction as consumers report... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction over unexpected extra... See more

Product

People report negative experiences with product, expressing deep dissatisfaction because features fail to... See more

Refund

Customers had negative experiences with refund, expressing deep frustration over prolonged delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Haven’t received all the info and I followed all directions. Haven’t received anything from facebook or instagram or any messages. I’m sure I followed the directions. I tried to click the email suppor... See more

Rated 3 out of 5 stars

The app is good so far but not all material has been loaded from the apps. I know that this person was on snap a lot but only a few messages came through. The refresh button does not work on the phone... See more

Rated 3 out of 5 stars

Not as bad as the reviews say. The “record surround” isn’t live, and there can be an hour gap between the info on the phone and info transmitted to the app.

Rated 3 out of 5 stars

Having issues accessing the extreme features and I’ve received the confirmation email stating they received my payment. Help please


Company details

  1. Software Company

Written by the company

Spyx is the best phone tracker in the world. Support all iOS & Android devices. With Spyx, you can achieve parental control and employee survilance without them knowing. Never hesitate to choose Spyx with easy install, complete hidden, best price, protected data, 24/7 support.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(380)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased for 160$ for a year

I purchased for 160$ for a year. It was kind a nice in starting but then stopped collecting data from target device and. i tried everything also used all 3 free disconnects just to restart on same target phone. No response from customer support through email and phone number is fake. In end I tried linking google account but it only gives photo, email etc data, not installed apps data! very disappointed

29 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS SITE

I paid $85 for a three month subscription, only to find out after I joined they wanted another $70 just to be able to see what they call “extreme” apps, which are basically everything you’d want to see. Complete bait and switch. I asked for a refund and they offered me half. Why would I pay half for something that’s useless? I filed a dispute with my bank. STAY AWAY FROM THIS COMPANY!

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Cheating App

Cheating App.
They said "no app is needed" and that this is exclusive feature compared to other apps. THIS IS NOT TRUE , I bought subscription and I used the Google ID and password as mention that you will only need these credential to access the target phone. BUT I didn't access anything only the basic phone apps " contacts , SMS ,.. " That was not what I want to see, they said 30+ app , nothing there and when asked for a refund as I didn't get what I ordered , they ask me to install APK to have all the features !! why cheating , you didn't mention that in your website nor in the FAQ. I bought something and had another thing and when I ask for a return , they refuse which consider Spam and cheating. Don't trust this website

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible website

Terrible website. It only works right after you pay, then it freezes and asks you to pay for a new subscription again.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't use this app

Don't use this app. I had trouble with the installation. It froze on the install step even with multiple attempts to retry the installation. I have emailed and used the chat box numerous times with no response back. No text support and no refund.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE

Customer service is absolutely HORRIBLE‼️ I’m still waiting for someone to reply to my question about installation from a week ago…. GEESH‼️

28 March 2025
Unprompted review
Spyx logo

Reply from Spyx

Please send your account to our email service@spyx.com, and we will follow up to solve it.

Rated 1 out of 5 stars

Review

This website is pointless if you don't have the target's Icloud ID and password. Not to mention, this tracker doesn't really show you much other than messages and phone calls.

If your target has an apple device, your best bet is guessing their Icloud password and logging into their account directly rather than using SpyX.

23 March 2025
Unprompted review
Spyx logo

Reply from Spyx

If you really need support, please contact email service@spyx.com. But please respect the facts. Our products are constantly improving. Compared with our peers, we already have the most functions.

Rated 1 out of 5 stars

I waiting for refund 2 weeks and…

I waiting for refund 2 weeks and nothing happen i contact by email but all emails is not working live chat is reply by bot no.live agent i waiting more and i report the company

20 March 2025
Unprompted review
Spyx logo

Reply from Spyx

If you really need support, please contact email service@spyx.com. But please respect the facts. Our products are constantly improving. Compared with our peers, we already have the most functions.

Rated 1 out of 5 stars

Malicious software?

The download was blocked as being malicious. Emailed
for a refund, no reply. Appalling service, rubbish software. DO NOT TOUCH!!!!

26 March 2025
Unprompted review
Spyx logo

Reply from Spyx

Please send your account to our email service@spyx.com, and we will follow up to solve it.

Rated 1 out of 5 stars

False Advertising

This company is horrible! It say's you don't need the other phone to install software. It then makes you pay right away and after you have paid it goes on the tell you that you need the account user id and password information in order to remotely install on the other phone. I reached out to get a refund and now they are trying to give just a partial refund claiming it wasn't the product that failed to do it's job. I told them it's false advertising. All over their page they keep saying you don't need the other phone but no where do they say you need the account information until after you purchase the service. Had they been up front with that information I never would've tried it out. I will be reporting to the BBB and disputing charges with my credit card. Stay away from this company.

22 March 2025
Unprompted review
Spyx logo

Reply from Spyx

If you really need support, please contact email service@spyx.com. But please respect the facts. Our products are constantly improving. Compared with our peers, we already have the most functions.

Rated 5 out of 5 stars

Understand My Child's Online Habits

SpyX provides detailed reports of my child's internet usage, including websites visited and time spent on each. This insight helps me guide them toward responsible online behavior and address any concerning patterns. citeturn0search5

12 March 2025
Rated 1 out of 5 stars

Just a load of rubbish I think apple…

Just a load of rubbish I think apple basically block them, i had to connect it using the original phon 4 times a day and now its just locked completely.

Do not waste your money support doesn't exist at all I will be claiming a refund.

5 March 2025
Unprompted review
Rated 2 out of 5 stars

A lot of outstanding features which was…

A lot of outstanding features which was displayed on their website, but they never work out when you decide to give this product a chance, I needed answers but their app didn't don't work i did find A better spying company, on tiktok- which was the highly recommendable,dancjstrowej and they were able to give me full tracking of, whatsap,emails secretly of my spouse, without any installation on the cell. It was secured .

2 March 2025
Unprompted review
Rated 1 out of 5 stars

I have paid for this service twice

I have paid for this service twice. The first time I had to wait 30 days then got a email telling me they could not get through Google's security at the time and would refund myoney , which never happend . They recommended inpat 49 for another service , so when I was looking this time they all sound the same so again paid the 29.foe one month and to my stupidity signed up for them again and now they have taken my money and keep telling me I haven't paid
I've sent them my billing systement showing they have been paid and still nothing. What a joke. I think it's a scam.

26 February 2025
Unprompted review
Rated 3 out of 5 stars

The whole process of installation was…

The whole process of installation was totally slow and after all that is wasn't even compatible with my own cell, which I taught wouldn't be a hindrance to reveal everything to me, switching to tiktok and got a comprehensive guidance recieved from Dancjstrowej who offered me full cloning of social media and gallery, very securely and she was never aware, as there was no need of me,installing any app on her own, cell.

1 March 2025
Unprompted review
Rated 2 out of 5 stars

I thought this’s the perfect app to use…

I thought this’s the perfect app to use get all I want from my husband phone since other companies I’ve tried failed me but it’s a total letdown and nothing works like other but wrong informations provided and making me write to +1(21.3 - 636. 03-23 on the whats-app and with polite customer support which is also fast I’m into his phone with all texts, chats and many things all on the phone easy for me to see which I’m never stressing to get or had to touch his phone to see them and I’m cool with the process

22 January 2025
Unprompted review
Spyx logo

Reply from Spyx

Please send your account to our email service@spyx.com, and we will follow up to solve it.

Rated 1 out of 5 stars

Absolute SPAM !!!!

I bought the service! nothing at all !!!!! no dashboard! no customer care contact ! total SPAM !!!

6 January 2025
Unprompted review
Spyx logo

Reply from Spyx

If you really need support, please contact email service@spyx.com. But please respect the facts. Our products are constantly improving. Compared with our peers, we already have the most functions.

Rated 1 out of 5 stars

THIS is a crock of SHIT to be blunt

THIS is a crock of SHIT to be blunt! They say you do not need the target device, bull! AS WELL as hholding you off and not responding and then want you to renew... WORST THING EVER I have paid for..
Could not do anything nor answer back.

1 November 2024
Unprompted review

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