Springvale Leather Furniture Reviews 

274
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Currently looking to replace my M&S Abbey 2 and 3 seater sofa after 11 years of service.. looking fir similar style and csne across Springvale Leather Furniture. Look to be lovely suites and the range... See more

Rated 5 out of 5 stars

Fantastic friendly service with no pressure as others have mentioned also plenty advice on design, colour, what foam filling to opt for etc. The finished product is a little more expensive but Great... See more

Rated 5 out of 5 stars

The outstanding knowledge of the leather used, building a suite and cleaning instructions of making a suite was very impressive! All the staff were very friendly, polite and helpful. No pressure sales... See more

Rated 5 out of 5 stars

Wow, wow, wow! Just taken delivery of our new 4-piece Edinburgh suite in Legacy Dark Caramel leather. The word "stunning" doesn't do it justice. Quality products and quality service from a local f... See more

Company details

  1. Furniture Store
  2. Living Room Furniture Store

Written by the company

High quality bespoke furniture is what we do best. Our craftsmen and women have a combined experience of over 200 years and we pride ourselves on handcrafting beautiful furniture made to customers exact specifications. All of our furniture can be made in any colour leather or fabric and any of our ranges can be amended in size, style and comfort to ensure we can offer the perfect seating options for all requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(274)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I asked for leather swatches and was…

I asked for leather swatches and was invited to choose 6 different leathers. The pack that came only had 3 in it although the invoice listed all 6! The swatches are free so I am not out of pocket but am wary about ordering a sofa now if these things are not checked before sending. Thanks

17 February 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Bought a sofa a few years back and it's definitely made to last. Been back in today and spoke to a very nice girl about getting the right cleaning products and she was very helpful.
Thanks
Daniel miles

20 February 2024
Unprompted review
Springvale Leather Furniture logo

Reply from Springvale Leather Furniture

Thank you for your kind review :) please could you email info@springvaleleather.co.uk with your current address so that we can send you a conditioner?

Rated 5 out of 5 stars

A great experience from start to finish

A great experience from start to finish. We were able to take the time to design our sofa and are very happy with the finished product. Everyone at the company was very helpful and knowledgeable and we felt that our business was appreciated.

19 January 2024
Unprompted review
Springvale Leather Furniture logo

Reply from Springvale Leather Furniture

Thank you very much for your kind words :) Please could you send an email to info@springvaleleather.co.uk confirming your name and your order number so that we can send you a free conditioner?

Rated 5 out of 5 stars

Service and quality individual needs…

Service and quality individual needs taken in to account knowledgeable staff friendly welcoming experience in the show room and on the phone exceptional after sales service and further products bought as a consequence of this
Thank you love the furniture and shopping experience

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Impressive Visit to Springdale Leather

I travelled from Stockport and the showroom was closed so I rang . I was told someone might be able to open up for me as they live local . They rang back 5 minutes later and opened up .
Amazing service and very friendly staff.
A great showroom with lots of varied sofas which were all lovely in they’d own right.

26 December 2023
Rated 5 out of 5 stars

Fantastic All Round Service

We have just received our new chair this morning and again we are really pleased with the workmanship and the lovely colour.
Thanks again for great service from start to delivery.
Trevor & Linda Green

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We visited the showroom whilst touring furniture stores for a new sofa. We were met with such choice, no sales hassle just friendly help and advice when needed. Lots of leather samples to take home and another visit to decide our specific requirements which were no problem. We have received our new sofa which we are delighted with, excellent workmanship, quality and value. Delivery was very efficient. Thank you all at Springvale, we would highly recommend you to anyone.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience – from the moment we stepped through their showroom door we were made to feel welcome. There are many designs of furniture each one can be built to your own tastes including colour, size and resistance of the seat cushions (soft, medium or firm). They have a large number of regular sizes but also offer bespoke dimensions on just about every aspect of the furniture. The local family firm from Lancashire could not do too much for us, they were also very knowledgeable and honest. Our furniture was made and delivered to our own colour combination of leathers in less than half the time some of the larger national companies were quoting us. They kept us informed of the progress and confirmed the delivery date. The furniture has now been delivered and is outstanding. Oooh and did I mention that they are also very competitive in price. We are extremely happy with the furniture and would like to thank all of the team members at Springvale for making this experience very enjoyable. We thoroughly recommend Springvale Leather.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

We have received two armchairs today…

We have received two armchairs today and they are absolutely great. Every measurement and choice has worked perfectly and their service had been friendly, efficient and professional. We cannot fault this company and would not hesitate to recommend them to anyone.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Buy with 100% confidence !!

Buy with 100% confidence from this lovely family company - this is quality, value and wonderful service - nothing is too much trouble. (Very rare in this day and age).
This is the 3rd suite we have purchased from Springvale Leather Furniture and each one has been perfect. We get so many compliments on the furniture. Delivery was exemplary and the suite was thoroughly protected. This company goes the 'extra mile' to ensure you are happy.
Extremely approachable, professional. Many thanks to Peter, Rachelle and Kieran (Derek & Penny).

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Our new leather sofa with matching…

Our new leather sofa with matching armchair & footstool was delivered today and ahead of schedule. Very professional delivery team and first class service from private showroom viewing to order and delivery. Very pleased with finished product and highly recommend this family run business.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly family firm

Very friendly family firm. They were very adaptable to my requirements. The service was prompt and efficient.Delivery was as scheduled and was carried out with care.
I am delighted with my settee and would not hesitate to recommend them

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Superb

Fantastic service from start to finish. We visited the showroom and had a good look around, no sales pressure whatsoever from any staff. Arranged a home visit as we wanted a "made to measure" Chesterfield corner suite. We took delivery when we was ready. The staff set it all up and put it in place. We absolutely love it, it's just perfect. We would highly recommend for superb customer service throughout. Thank you all so much.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service and quality workmanship

Sarah was very helpful showing us different sofa's. We spent over an hour with her choosing the right sofa's for us. There was no pressure to buy.
Last Friday we took delivery of our 2 leather settees. We couldn't fault the service, they unwrapped the settees, set them up.
We are very pleased with the quality of them.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

It is often said that quality sells

It is often said that quality sells, nobody knows as well as Springvale Leather Furniture. Today we took delivery of two chairs to match two bought 9 years ago. We could barely tell the difference between the new and the old. We are so pleased with them.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

We would like to thank Deb and the rest…

We would like to thank Deb and the rest of the team for all there professional help for helping us to choose our new suite from comeing in to the showroom to delivery .Deb was very helpful and nothing was to much trouble .will definitely recommend to others.thankyou.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant.…

Called in at the showrooms and was very impressed with all the furniture all made to customers specification. Our own suite needed new leather cushions which they said they could do. I have now picked up my first cushion cover and we are very impressed with the workmanship. So we have left our three cushions with them. I highly recommend them, they are a small family business. The staff were brilliant and helped to pick the matching colour in leather, even though it was a small job to them they were very obliging to do the job.
Robert and Lorna Grindrod

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We are so pleased we chose to buy our new sofas from Springvale. The quality of the furniture is superb and the friendly, efficient service of the staff has been outstanding.

24 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look