Spring Financial  Reviews 20,954

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,953 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's patience, professionalism, and kindness, noting their helpfulness and understanding in various situations. The customer service is consistently praised for being friendly, informative, and efficient, with many appreciating the detailed explanations provided. People found the overall service to be quick, reliable, and trustworthy, making the process easy and stress-free, even for those with financial worries or bad credit. However, some customers also noted issues with payments, mentioning deductions from their accounts without clear understanding or concerns about loans. A few other people also felt that customer service was sometimes difficult to reach, relying on automated responses, or that representatives did not respect their time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are often helpful,... See more

Service

Clients share positive opinions on service, with many reviewers praising the great service, professional and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process was very... See more

Payment

Users describe ambiguous interactions with payment, with some expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You are amazing! You helped ease my financial worries exactly when I needed support the most. The process was quick, and I received the loan much faster than expected. I truly appreciate the patience,... See more

Company replied

Rated 5 out of 5 stars

Spring Financial is a great option if you're dealing with financial challenges, even if your credit score isn’t perfect. They focus on helping you find the best possible approval options and treat yo... See more

Company replied

Rated 5 out of 5 stars

From the start they were helpful, answered all my questions, patient and understanding. Able to help me out with what was needed and explained everything without confusion, will work with them in the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Financial Institution
  4. Loan Agency
  5. Mortgage Lender

About Spring Financial

Written by the company

Spring Financial brings a new season of fair financial growth to all Canadians.

With millions of Canadians locked out of the financial system and stuck in a payday cycle of high-interest debt without any opportunity to improve their situation, Spring Financial has democratized access to better credit with smart-and-simple money solutions. All of our financial services and products are available online from anywhere, so you can get the financing you need in a few clicks.

Launched in 2014, Spring has helped over one million applicants and is the only provider in Canada that lets anyone build credit and save money with guaranteed success!

The Foundation, our signature savings and credit-building product, puts your financial progress on autopilot. We believe that all Canadians should have better opportunities to attain good credit and access fair financial products. That’s why we approve 100% of applicants for The Foundation, regardless of credit history, current debts, or income. With The Foundation, not only do we help you build credit, we help you automatically save money.

After twelve months of timely payments with The Foundation, any customer is guaranteed to get approved for our Evergreen Loan, which is an up-front cash loan at 18.99% annual interest.

Our convenient online platform makes getting a personal loan simple and straightforward, whether you want to make a specific purchase or consolidate your existing debt. Our application process includes fast approvals, tailored products to suit your specific financial needs, and loan amounts deposited to your bank account in as little as 24 hours.

Spring also works with many happy homeowners by making it easy to refinance, renew, or consolidate debt — all 100% online and from the comfort of your own home!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

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Rated 5 out of 5 stars

This is exactly what I was needing to…

This is exactly what I was needing to obtain my goals super easy to set up and everything was explained clearly and effectively. Thank you

19 May 2026
Spring Financial  logo

Reply from Spring Financial

We are so glad our product is helping you achieve your goals! Thank you for your kind words.

Rated 5 out of 5 stars

I really hope my credit score boosts…

I really hope my credit score boosts cause I really need to work on my credit score and this is the solution I highly recommend spring financial the foundation program to everyone who's interested

17 May 2026
Spring Financial  logo

Reply from Spring Financial

Thanks for choosing us and leaving such a positive review!

Rated 4 out of 5 stars

At first I was reluctant

At first I was reluctant, however another rep called me back and wrote decided I take a smaller amount of loan. I am excited to proceed with this opportunity on my application and journey and hope this is a positive one. Thank you!

15 May 2026
Spring Financial  logo

Reply from Spring Financial

Thank you! We’re happy you’re mostly satisfied and will keep improving.

Rated 5 out of 5 stars

The staff were HUMAN compared to other…

The staff were HUMAN compared to other companies. I talked with someone with empathy, and it changed a lot! They were really proactive, helpful and reassuring! Thank you a lot !

15 May 2026
Spring Financial  logo

Reply from Spring Financial

Thanks for choosing us and leaving such a positive review!

Rated 5 out of 5 stars

Very good

Very good, i recommend getting loans from here

7 May 2026
Spring Financial  logo

Reply from Spring Financial

We are so glad you had a positive experience and appreciate your kind words!

Rated 5 out of 5 stars

You guys were fantastic and it took no time at all

You guys took the time to check what I needed and explained things that I could do and explained everything so that I could get a better rate later on and how to do it thanks again for everything

14 May 2026
Spring Financial  logo

Reply from Spring Financial

We're so glad we could assist you and provide clear explanations for a better rate. Thank you for your kind words!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, professional and helpful!

12 May 2026
Spring Financial  logo

Reply from Spring Financial

We appreciate you sharing! We are so glad we were knowledgeable, professional, and helpful.

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