Spring Box London Reviews 156

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and respectful demeanor during installations and deliveries. The service provided is frequently described as outstanding, with many appreciating the careful attention to detail and the stress-free process, even with challenging tasks like heavy furniture or missing parts. Reviewers also consistently commend the delivery service for its punctuality and speed, noting that teams arrive on time and complete tasks efficiently while handling goods with great care. Many people express their intention to continue working with the company, citing their reliability and the exceptional support provided for various furniture and moving needs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently report positive experiences with the service, highlighting the team's professionalism,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting great professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, very helpful and on time. Dan, Szabi, Ljuby, Alex, Peter and Tristan helped us install our project and were very quick and efficient and made our lives much easier by answering qu... See more

Rated 5 out of 5 stars

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi,... See more

Rated 5 out of 5 stars

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professiona... See more

Rated 5 out of 5 stars

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme ca... See more


Company details

  1. Interior Construction Contractor
  2. Delivery Service
  3. Interior Fitting Contractor
  4. Shipping Company
  5. Storage Facility

Written by the company

FF&E Installations Experts. We specialise in storing, delivering and installing furniture for interior designers and furniture companies. We offer a one stop shop service for everything FF&E with 100% accountability for our work or your money back. We are based in London and use a modern tech to keep our clients u to date on all their goods that we receive for them. Our furniture installations team are highly skilled professionals who come recommended by many client’s base in the DCCH. We offer services such as: receiving, storage, deliveries, furniture assembly, removal of packaging, hanging wall art and mirrors, fixing headboards, installing big and heavy furniture, supply electricians, quality checking, live inventory management and accountable service that’s backed up with customer satisfaction. Our three main sectors we service are to interior designers, furniture companies and kitchen companies. We also provide services such as residential storage and house removals for existing and previous customers. We’ll take delivery of the items at our warehouse, track all items in our live inventory (which you have access to in real-time), check for quality and send you photographic evidence of anything that’s damaged. Then we’ll pack everything up safely for storage where it’s fully protected by 24-hour alarm systems and CCTV monitoring. When you’re installing your project, we’ll deliver all items to you, assemble any furniture, put up artwork and offer a full white glove service. Our FF&E solution means that anytime you have a big project on we can handle everything on your behalf keeping you updated along the way with simple automation tools we share with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

For our renovation

For our renovation, all our belongings were stored and then returned once the work was done. The team, including Alex, Sabby, and Lgubi, was incredibly courteous and efficient throughout the process!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

This team is exceptional

This team is exceptional. We rely on them for all our projects due to their ability to simplify and streamline everything. Our recommendation for them is wholehearted.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Spring Box were fabulous

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi, Ljlyuby and Tristan! Would highly recommend them to anyone. A great experience.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Dan and Ljubi were exceptional

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professionalism. I’ve often seen installers who can be loud or distracted, but they were the complete opposite—focused, respectful, and a pleasure to work with.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Storage and removal

We had all our stuff taken in storage for a renovation and brought back when completed. The whole team were very polite and efficient (Alex , Sabby & Lgubi)!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Springbox delivered an absolutely…

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme care, efficiency, and excellent attention to detail. Every item was treated with respect, and they made sure the space was perfectly cleared and ready to use before they left.

A special shoutout to Tristen and Ljubi, who were professional, friendly, and incredibly hardworking on the day. Their organisation and care made the entire process completely stress-free.

We’re more than happy to recommend Springbox to anyone looking for a reliable, careful, and efficient company for their moving or furniture needs. Fantastic service!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I have been working with this company for a long time and I can confidently say that they offer excellent service. They always support me with the delivery of furniture for the company I work with, demonstrating great professionalism, punctuality, and careful attention to the needs of our customers.
Their customer service, especially Chelsey, is outstanding: she is supportive, friendly, and always available to accommodate my requests and quickly find solutions whenever needed. I would also like to mention Dan and Tristan, who promptly step in whenever an issue arises and consistently resolve problems efficiently.
A truly reliable and high-quality partnership.

27 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look