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Spring Savings Reviews 

1,979
•
TrustScore 4.5 out of 5

4.7

Savings Bank
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Review summary

Created with AI, based on recent reviews

Evaluating 1,747 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of setting up accounts and the straightforward application process. Many people find the mobile application intuitive and user-friendly, appreciating its clear interface and efficient functionality. Consumers also highlight the speed and simplicity of deposits, withdrawals, and fund transfers, alongside competitive interest rates offering excellent value. However, some customers noted concerns about interest rates being reduced shortly after opening. A few others also reported occasional app issues, such as slow loading or login times, impacting their experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of opening... See more

Application

Reviewers mention positive feedback about the app, frequently highlighting its ease of use, simple interface,... See more

Price

Customers generally express satisfaction with the competitive interest rates offered, often finding them... See more

Payment

People report positive experiences with payment, highlighting the ease and speed of deposits and withdrawals.... See more

Value for money

Users describe positive interactions with value for money, with many praising the great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied

Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,979)

1,716 reviews in the last 12 months

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Rated 5 out of 5 stars

Great app, shame max of £20k only allowed on ‘Special Edition Easy Saver’

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate at present but the only disappointment for me is that the account has a max balance of £20k! They do have a normal ‘Easy Saver’ but the interest rate is not market leading so won’t be opening that acc. Seems a bit daft to launch a special account that can only hold such a small amount. I guess Spring don’t need the extra cash injection at present!! Apart from this appears to be a decent bank to do business with.

27 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 1 out of 5 stars

Unable to make transfers.

Difficult to link another bank account and unable to add additional funds to the opening balance. Don't know how easy it will be to transfer out yet.

25 May 2026
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Reply from Spring Savings

Hi, thanks for taking the time to leave a review. We’re sorry to hear you’ve found it difficult linking a different bank account and you’ve been unable to make any further deposits. Please give us a call on 0800 028 1342 and one of the team will be able to help get this resolved for you as quickly as possible.

Rated 5 out of 5 stars

Easy to set up

Easy to set up, easy to use. Would be nice if you could schedule payments. Great interest rate

24 May 2026
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Reply from Spring Savings

Hi Phil, thanks for the wonderful feedback.

You can set up a regular deposit in the Spring app to pay in an amount you choose, either weekly or monthly, without having to log in separately your current account with your other bank. You can change, pause or cancel a regular deposit at any time.

To be able to set up regular deposits, you’ll need to authorise a secure Open Banking connection to your current account.

To set up a regular deposit, tap your Spring account then tap Deposit > Deposit in Spring > Regular deposit, and follow the steps.

Hope this helps to answer your question.

Thanks Stephanie.

Rated 5 out of 5 stars

Easy

Fast, efficient and easy to set up.

28 May 2026
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Reply from Spring Savings

Thanks for your review!

Rated 1 out of 5 stars

The customer services is very slow with a lack of respect

The customer services is very slow should you need to contact them.I waited 20 minutes to be told my application will be looked at hopefully tomorrow after already waiting 2 days. The app says they'll get back to you within 24 hours but theu don't even bother.

28 May 2026
Unprompted review
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Reply from Spring Savings

Hi, thanks for taking the time to leave a review. We're sorry you've found the registration process slow. We'll pass your comments over to the relevant team, to help us improve our products and services going forward.

Rated 4 out of 5 stars

I'm a new customer all's well so far

I'm a new customer so my experience is limited.
I found the account application process easy and swift, as was acceptance. Spring are part of Paragon Bank who I am also a customer of and which influenced my decision to join Spring.
I opted for their special rate account. The app. seems to be fine so all is well so far.

26 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

Great App…

App is easy to use and great customer service on the phone

25 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

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