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Spring Savings Reviews 

1,979
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,735 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the account opening process remarkably easy and quick, praising the seamless setup through the user-friendly mobile application. Many people highlighted the app's clarity and efficiency for managing finances, appreciating the competitive interest rates and overall value. Consumers frequently mentioned the fast and straightforward payment processes for deposits and withdrawals, and the convenience of easily linking funds to their current accounts. However, some customers also noted concerns regarding interest rate changes, with several mentioning reductions shortly after opening an account. Additionally, a few people experienced app performance issues, such as slowness during login or occasional unreliability, impacting their user experience.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of opening an account... See more

Application

Customers consistently note positive experiences with the app, praising its simplicity, ease of use, and... See more

Price

Customers had positive experiences with price, often highlighting the decent and competitive interest rates... See more

Payment

People report positive experiences with payment, highlighting the ease and speed of deposits and withdrawals.... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied


Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,979)

1,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So glad I switched to Spring

Such an easy app to use, all very straightforward and simple. I like the dashboard too which updates the interest accumulating.
Would definitely recommend.

2 June 2026
Spring Savings logo

Reply from Spring Savings

Thanks so much for the lovely review, Tracey. I'm really glad you’re finding the dashboard useful, it’s great being able to see your interest building up within the app.

Really appreciate the recommendation - Stephanie

Rated 5 out of 5 stars

Simple process

Simple process, app dealt with id verification much better than other providers. Follow up calls from customer services were polite and answered all my questions. Happy to recommend.

1 June 2026
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Reply from Spring Savings

Thanks for such a fantastic review, Martin. It’s lovely to know our customer service team made a good impression - we really appreciate the recommendation.

Thanks, Stephanie

Rated 5 out of 5 stars

Straightforward to open new…

Straightforward to open new account.Easy to transfer money.
Good rate of interest.

1 June 2026
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Reply from Spring Savings

Thanks for your review, Jennifer. Its great to hear set-ups been a smooth experience!

Stephanie

Rated 5 out of 5 stars

Very straightforward

Very straightforward process and App seems stable and user friendly.

31 May 2026
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Reply from Spring Savings

Thanks for your review, Elizabeth. Im pleased you found the process straightforward and the app easy to use — that’s exactly what we aim for!

Stephanie

Rated 5 out of 5 stars

Easy way to save

Easy way to save

31 May 2026
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Reply from Spring Savings

Thank you for your review, David. Spring was created to make saving feel effortless, so it’s great to know it’s doing just that for you!

Stephanie

Rated 5 out of 5 stars

An easy access account with a good rate of interest

Account is very easy to set up via the app. Transactions between app and bank are also very quick. This app works in the same way as Zopa but pays a higher rate of interest at the moment (easy saver account). Nothing to fault really.

31 May 2026
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Reply from Spring Savings

Wow, thanks for your fantastic review, Paul. I'm so glad you found getting set up straightforward and everything running smoothly.

Stephanie

Rated 5 out of 5 stars

Easy to set up

Easy to set up, competitive rate

31 May 2026
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Reply from Spring Savings

Thanks for sharing, PT. I'm glad it all felt easy to get up and running.

Stephanie

Rated 5 out of 5 stars

Excellent savings account…

Excellent service and account easy to setup also a good interest rate on savings.

31 May 2026
Spring Savings logo

Reply from Spring Savings

We’ve worked hard to make saving feel effortless, so it’s great to hear that came through you Alan.

Stephanie

Rated 3 out of 5 stars

Easy to open but slow app

Straight forward and quick to open account. Good initial interest rate for year 1 - we'll see after that! Easy to install app, but it is horribly slow to open after biometric security - slowest I've ever seen by far.

31 May 2026
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Reply from Spring Savings

Thanks for the honest feedback Jonny! Glad the setup process felt smooth and quick. However, I'm sorry to hear the app’s been slow to open after login, that’s not the experience we want. I'll pass this on to the team to take a look, and if it keeps happening feel free to reach out so we can help.

Stephanie

Rated 5 out of 5 stars

Great service

Great service, prompt withdrawals when required and good notification when transactions are made by me.

2 June 2026
Spring Savings logo

Reply from Spring Savings

We’re all about making saving feel effortless, so it’s great to hear everything’s working smoothly and the notifications are keeping you in the loop.

Stephanie

Rated 5 out of 5 stars

Great App

Great App, money can be divided into pots with target goals if that's your thing. Monthly interest paid on 2nd of the month. Very user friendly and can also link in to your current account. Brilliant.

1 November 2025
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Reply from Spring Savings

Thanks so much for your brilliant feedback, Paul! We’re really glad you’re enjoying the app and making the most of features like savings pots and goal setting.

Stephanie

Rated 5 out of 5 stars

Easy peasy to open an account

Easy peasy to open an account

30 May 2026
Spring Savings logo

Reply from Spring Savings

Thanks so much for your review, Paul! We’re really glad to hear you found opening an account nice and easy, that’s exactly what we aim for.

Stephanie

Rated 5 out of 5 stars

Surprisingly easy to open the account…

Surprisingly easy to open the account and to link my current account. My questions answered quickly by a very knowledgeable individual, overall a pleasant experience.

2 June 2026
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Reply from Spring Savings

This is lovely to read, thank you, David! I'm so pleased everything from opening your account to getting your questions answered felt smooth and straightforward. We’ll pass that great feedback on to the team.

Stephanie

Rated 5 out of 5 stars

I Couldn't Believe How Great This Was

I couldn't believe a) how great the rate was and b) how quick and simple it was to open an account, verify and make the first deposit.

27 May 2026
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Reply from Spring Savings

We love this, thank you Mr Bonelle. I'm so pleased the whole process from opening your account to getting your first deposit in felt nice and simple.

Stephanie

Rated 5 out of 5 stars

Great savings rate

Great savings rate.
Interest earned daily, paid monthly.

Put money in for two weeks, whilst I searched for my campervan ... bonus cash.

Transfered money in and then out again, so easy .

28 May 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

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