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Company details

  1. Clothing Store

Information provided by various external sources

Sprii UAE is the biggest online shopping destination offering everything for mums in Dubai and the Middle East with largest products selection ✔ Free Shipping ✔ Best Prices ✔ Cash On Delivery


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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4-star
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1-star

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2.5

All reviews

(5)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

False Advertising and Poor Customer…

False Advertising and Poor Customer Service.

I wish I would have checked this site before buying from Sprii. They advertise quick delivery but fail to do so. Their customer service is also almost nonexistent.
I would spend your money elsewhere.

24 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer service experience ever

I placed an order a week before Ramadan for some ramadan gifts for the family (tea calendars). They delivered them more than two weeks later (in the middle of Ramadan) when I didn’t need them anymore (already got them from somewhere else and sent them before Ramadan started). I called three times and they said that they’ll send someone to pick up the return. No one showed up. Now, more than 90 days later, they tell me that the “manager” refused my return as they don’t accept returns of books (they’re not even books lol). Thank you Sprii for the worst customer care and online shopping experience in Dubai. Will never shop from here again.

8 June 2020
Unprompted review
Rated 1 out of 5 stars

They say my item will arrive 10 to 12…

They say my item will arrive 10 to 12 working days, it's been a month and I haven't received it. I had to publish on Twitter and Instagram so that at least they shipped it and that was just 5 days ago, but at first they lied to me and just made the shipping label so that they can provide me a shipping number, yet they never requested the item to be picked up from them. Now, they shipped it, but from a company that has had my item in their office for 5 days, when sprii warehouse is 30 min away from my home. They were supposed to ship through DHL according to their web site, but guess they were cheap this time. They only apologize but no real action has been done. I guess if they had gave me the option to pick it from their warehouse I'll have my item for a week. Ohh and BTW, they never send an email with the tracking number, if I haven't Expose them online they would have never shipped it. Don't do business with them, thought it was a good option due to the promotions they put, but turns that it doesn't covers the hassle the 20 off.

15 May 2020
Unprompted review

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