Spriggy  Reviews 3,534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform fantastic for teaching children about money, offering a safe and simple way to build real-world financial skills. The app is praised for being user-friendly, allowing parents to easily manage spending, set goals, and receive instant notifications on transactions. Many appreciate the convenience of instant money transfers, which helps children have funds when needed and gives them a sense of independence while still providing parental oversight. However, some customers reported issues with unexpected deductions, difficulty retrieving money from accounts, and problems with membership fees. There were also complaints about the app's reliability, particularly concerning data usage information for child accounts and slow processing of payments, which sometimes led to children being unable to pay for essentials.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app's ease of use and... See more

Product

People report positive experiences with the product, finding it an amazing way to give children pocket money... See more

Payment

Users describe positive interactions with payment, appreciating the freedom and independence it offers, along... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting its effectiveness in teaching... See more

Application

Clients share positive opinions on the app, finding it easy to use and navigate, with many praising its clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Spriggy for a while now and it’s been fantastic for teaching our kids about money. They absolutely love the savings goals feature — it’s helped them stay motivated while saving up... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more

Company replied

Rated 5 out of 5 stars

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and be... See more

Company replied

Rated 5 out of 5 stars

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more

Company replied


Company details

  1. #5 of 11 best companies in Payment Service
  2. #16 of 19 best companies in Financial Consultant

About Spriggy

Written by the company

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Written by the company

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

It works well and is easy to use.

It works well and is easy to use.

2 February 2026
Unprompted review
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Reply from Spriggy

Thank you so much for the lovely feedback! We love to hear that our app is easy to use and is working well.

Rated 5 out of 5 stars

My kids and I love this card

My kids and I love this card. Importantly, I once had my purse with the cards stolen. The thief tried to use the cards to buy alcohol which was blocked by Spriggy which assisted in police tracking the time/date of attempt and associated CCTV footage. Spriggy fighting crime!

30 January 2026
Unprompted review
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Reply from Spriggy

Thank you so much for sharing this experience, Heather. We’re really glad Spriggy was able to help keep your family safe and support you in a stressful situation. Security is incredibly important to us, so we truly appreciate you taking the time to share this

Rated 5 out of 5 stars

Very secure and easy to use

Very secure and easy to use. Great for school canteen and kids day out

29 January 2026
Unprompted review
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Reply from Spriggy

Thanks for the lovely review, Nicole! It’s great to hear you’re finding Spriggy secure and easy to use, and that it’s making things like school canteen days and outings easier for your kids

Rated 5 out of 5 stars

Amazing!

Everything about this company is great! Mostly everything is simple and it’s great for teens!

1 October 2025
Unprompted review
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Reply from Spriggy

Wow, thank you, Abigail! We love hearing that you’re enjoying the simplicity of Spriggy and that it’s working so well for teens. We really appreciate the support

Rated 5 out of 5 stars

Easy to use

Easy to use, great for kids and teens. Great app.

23 January 2026
Unprompted review
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Reply from Spriggy

Thanks so much for the great feedback! We’re really glad you’re finding Spriggy easy to use and a great fit for kids and teens

Rated 5 out of 5 stars

Super easy and functional

So easy to use. My kids and I love it and as a split family it’s so convenient for both their dad and myself to use without having to communicate.

22 January 2026
Unprompted review
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Reply from Spriggy

Thanks so much for sharing, Alisha! We love hearing that Spriggy’s been easy to use for your family and that it’s made things simpler across households.

Rated 4 out of 5 stars

Spriggy is good for the kids

Spriggy is great .. all my grandchildren can easily see what they have and use the savings and goals regularly. I just have problems transferring funds to the parent account. Every time I have to go through the process of deleting the app or switching my phone off and numerous other things to get it to work

22 January 2026
Unprompted review
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Reply from Spriggy

Thanks so much for sharing. We’re really glad to hear Spriggy’s been great for your grandchildren and that they’re enjoying using savings and goals. We’re sorry to hear about the trouble transferring funds, though, that definitely shouldn’t be that hard. Our Member Experience team would love to help get this sorted for you, so please reach out via the app when you can.

Rated 5 out of 5 stars

Fantastic service

The beautiful designs on cards, the app is so easy to navigate & manage!

20 January 2026
Unprompted review
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Reply from Spriggy

Thanks so much for the 5 stars! We’re thrilled you love the card designs and find the app easy to use 😊

Rated 4 out of 5 stars

My kids are travelling and it’s a…

My kids are travelling and it’s a useful card. I can transfer to them at anytime.

20 January 2026
Unprompted review
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Reply from Spriggy

Thanks so much for the review! We’re glad Spriggy makes it easy to support your kids while they’re travelling.

Rated 5 out of 5 stars

Simple and effective for kids

Simple way to pay pocket money to teenagers and help them manage their discretionary spending. Transfers are immediate, which helps a lot when they text you asking for money for lunch, having forgotten to ask you before going out!!

20 January 2026
Unprompted review
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Reply from Spriggy

Thanks for the great review! Instant transfers definitely come in handy when the lunch request comes through at the last minute 😄

Rated 5 out of 5 stars

I love how user friendly it is

I love how user friendly it is. Kids love using their cards and having the responsibility for working and earning money

14 January 2026
Unprompted review
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Reply from Spriggy

Thank you so much for your 5 star review! We're glad to hear Spriggy is helping your family.

Rated 4 out of 5 stars

Easy to use, fun and rewarding

Easy to use. Fun for my son to have it delivered I'm mail and be financially independent, whilst still supervised. He loves tapping and paying for things, he now asks questions about how much things cost and how he will have left on his card. A great way to discuss value of items. Buying generic. Vs brand names etc. I love the design on the card. It would be great to have rewards attached to his spending.

24 December 2025
Unprompted review
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Reply from Spriggy

Thanks for taking the time to leave such thoughtful feedback! It’s wonderful to hear how Spriggy is helping your son build confidence with money while still being supervised. Those everyday spending conversations are exactly what we hope to support. We’ll also pass on your idea about rewards to our product team.

Rated 5 out of 5 stars

Love that I can check what my child is…

Love that I can check what my child is spending.

19 December 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your feedback, Aebril! We love hearing that being able to see your child’s spending is helping you feel confident and in control.

Rated 1 out of 5 stars

“Issue with processing” Their excuse

I would not recommend Spriggy Mobile to anyone.

I ordered two SIM cards and mobile plans on 26 November 2025. Payment was taken immediately and I received confirmation via SMS and in the Spriggy app, which stated the SIMs were processing and would arrive within 10 days.

They never arrived.

I contacted Spriggy support via their only advertised channel (online chat) on 8 December 2025 and was told there was a processing issue with the order — despite the fact they had taken my money and confirmed the orders. I was told the issue would be escalated and I would receive an update within 24–48 business hours.

That never happened.

As of 13 December 2025, I had received no SIM cards, no service, no refund, and no communication. I was forced to go in-store to another provider to get working services.

Taking payment and failing to supply the service, then failing to resolve it or even follow up, is unacceptable. Based on my experience, Spriggy Mobile’s customer service and order handling cannot be relied upon.

I have lodged a complaint with the Telecommunications Industry Ombudsman and am pursuing a full refund.

Avoid this service.

8 December 2025
Unprompted review
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Reply from Spriggy

We’re really sorry to hear about the difficulties you experienced. We understand how upsetting it can be when an order doesn’t go as planned, and we truly appreciate you taking the time to share your experience. Your feedback is important and helps us continue to improve our service.

Rated 5 out of 5 stars

Recommend to everyone

I love that family members can send money for special occasions and it is so easy to use !
Always telling parents about it!

10 December 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the lovely review, Terri! We’re thrilled to hear you’re loving how easy it is for family to send gifts through Spriggy. It’s such a fun way to make special occasions even sweeter! And thank you for spreading the word, we really appreciate it. :)

Rated 5 out of 5 stars

Best ever

My son loves to use his card and is always trying to get money from jobs. It is also very easy to buy things.

6 December 2025
Unprompted review
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Reply from Spriggy

Thanks for sharing this, Sherylene! We love hearing that your son’s getting motivated with jobs and enjoying the independence of using his card. So glad Spriggy’s making things easier for both of you! :)

Rated 5 out of 5 stars

Easy to use and track monies.

6 December 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the review, Kelly!
We’re really glad to hear Spriggy’s made it easy to use and track your kids’ money, that’s exactly what we’re here for. :)

Rated 5 out of 5 stars

Spriggy is so good

Spriggy is so good - my nieces and nephews absolutely love it, couldn't live without it. 10/10!

5 November 2025
Unprompted review
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Reply from Spriggy

Res, we’re thrilled to hear your nieces and nephews love Spriggy and that it’s made such a big difference for them. A 10/10 from you means the world to us! 💜

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