SportFits Reviews 

4,898
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more

Rated 5 out of 5 stars

Clear website, fast delivery, and I'm very happy with the water filter! We're taking it with us on vacation so we can drink chlorinated tap water. It saves us from carrying lots of bottled water while... See more

Rated 5 out of 5 stars

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more

Rated 5 out of 5 stars

Bought some items from them, delivery was quick (even though they had to send them to Ireland). Had to send some back unfortunately and first had some issues with the return process to Ireland, but t... See more

Company details

  1. Sportswear Store
  2. Outdoor Clothing and Equipment Shop
  3. Outdoor Sports Store

Written by the company

Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(4,898)

1,385 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve been emailed to give a review

I’ve been emailed to give a review, but unfortunately I still haven’t received my item even though it is 8/6/26 and I ordered on 1/6/26

8 June 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your order had not yet arrived at the time you were asked to leave a review.

As we currently do not have any order details linked to this review, we are unfortunately unable to check the shipment status in your specific case. Please contact us directly at info@sportfits.de with your order number so that we can review the matter properly.

With best regards, your SportFits Team

Rated 1 out of 5 stars

Avoid these scammers and time wasters

Where to begin? I ordered a kicker chair on April 29th. Email confirmation was received a few minutes later and a few minutes after that, another email was received. This second email informed me that the chair I ordered was not in stock and they were in fact waiting on stock to come in from the supplier. This was not made clear to me on the website before buying the product, the product showed as available and in stock. No warning about being out of stock. If I had known this I would not have ordered as it was a time sensitive gift for someone.

They said they expected the order from the supplier to be there in a few days so it should still adhere to the expected delivered date - fine. Since this order was a gift for someone for their birthday in June, I thought as long as it got here by then, no harm done.

A few days go by, no email from sportfits so I follow up with them - no update from the supplier, they will let me know when they hear back from them.

A few more days go by - still no update from the supplier, maybe we won’t be able to meet your expected delivery date!

Yet more days go by, guess what? Supplier still hasn’t contacted us, we aren’t going to meet your delivery date.

At this point 3 weeks has gone by and the window to order this chair from someone else has closed so I said fine I will just wait and give this gift to them late when it arrives.

Eventually, sportsfits contacts me to say that hey, sorry but actually the supplier does not have stock of this product and we will have to cancel the order!! Amazing!!

So now not only do I not have a gift for someone, I am also down almost €100 and the refund process is taking almost as long as the nonexistent order :)

If you want to waste your time and money, I would highly recommend shopping here! But it might be quicker and easier to just set it on fire and throw it in a hole.

Avoid avoid avoid!!

7 May 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are very sorry that your order experience was so disappointing.

In this case, the delivery was delayed because the manufacturer did not meet the communicated delivery times. That is not an excuse, but it is the reason — and we fully understand how frustrating this was, especially as the chair was intended as a gift and you relied on the original delivery estimate.

When it became clear that the item would not be available after all, the order had to be cancelled. We understand that the repeated delays, the cancellation and the wait for the refund left a very negative impression, and we are sorry for that.

With best regards, your SportFits Team

Rated 1 out of 5 stars

Please don't buy from this shop

Bought a pair of sneakers from reputable brand that I have known for years, always great quality.

The sneakers broke after just two days of use. The lace loops tore, and the sole also became heavily worn very quickly.

I contacted customer service, and they offered me either a €5 discount on the same order (which is a €50 pair of sneakers) or a €10 voucher to spend more in their store. They refused to offer a return of the product or a refund. They would not take the item back or return the money, although the product was unusable after just two days.

So the store still made their profit regardless, even though the product was clearly faulty. I find this completely unacceptable and very disappointing. I would strongly recommend avoiding this shop.

Fortunately, I contacted the manufacturer directly, and they were able to resolve the issue. But I would give the retailer zero stars if that were possible, because this level of customer service is simply not acceptable.

1 June 2026
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that you were disappointed with the handling of your complaint.

After reviewing the issue, we informed you of all available options, including goodwill options and the possibility of regular warranty processing with the manufacturer. As we did not receive any further response after our last email, the case was not continued on our side.

We understand that this was not the solution you had hoped for, and we are sorry that you were left with such a negative impression.

With best regards, your SportFits Team

Rated 1 out of 5 stars

1.Delivery not in promised time.

1.Delivery not in promised time.
2.Return already more than 5 working days back in the store, still no refund.
Order Nr. SF1434620
Date of order: 27.04.2026

27 May 2026
SportFits logo

Reply from SportFits

Thank you very much for your feedback.

We’re sorry that both the dispatch and the refund were delayed in your case.

We received your return on 20 May and processed the refund on 28 May. We’re sorry that you had to wait longer than expected and that this resulted in a disappointing experience.

With best regards,
your SportFits Team

Rated 5 out of 5 stars

Great experience

Great selection and prices.
I unfortunately had to cancel my order due to timing issues, and found the team super responsive and helpful. I will definitely order from this business again.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item image. Poor delivery exp.

The item purchased from me (pair of Sacrpa shoes) had misleading picture on the website. So wrong color was purcahsed by mistake.
Despite the announced delivery period, I was advised that the delivery will delay with a week (I was informed after the purchase, of course). Then it took additional week to deal with the local delivery company just because my phone numer was not put on the parcel. The box arrived in terrible condition too. So quite poor experince for me at least.
P.S.
"Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations." - I believe you still don't understand that you have incorrect image uploaded on your website. You have literally the same shoe image (black) on TWO PLACES - on the black version and on the OLIVE version. It is not about impressions and expectations. Your customers need to read the text and only then they will see that it says Dark Olive. And yes - the rest of the internet stores got it right so I know the difference.

7 May 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your order experience was disappointing. The delivery time for the size ordered was already stated as 7–9 business days on our website at the time of purchase. Your order was placed on 15 April, shipped on 25 April and delivered on 7 May. We understand that the overall delivery took too long in this case, especially as there were also additional delays with the local delivery company.

We also regret that the parcel arrived in poor condition. Unfortunately, damage that occurs during transport is outside our direct control. Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations. We are sorry that this resulted in a poor overall experience for you.

Best regards, your SportFits Team

Rated 5 out of 5 stars

Fast and Relieble

Order # SF1434220 It´s been a very well informed delivery1 process, minor details were updated, and stimated delivery time was acurate. A very good service indedd.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Defective sneakers from sportfits.eu

On March 29th, I placed an order on sportfits.eu, order number SF1409896. I received my order on April 15th, 2026. The men's sneakers turned out to be defective, in different sizes. I immediately reported this to their customer service and sent all the necessary photos and a description of the problem. A month has passed, but they have not responded. I have already contacted customer support three times and each time received the standard automated response asking for photos and a description of the problem. When will they consider my complaint?! I don't want to keep these sneakers because they are unwearable! And I have to pay for shipping them myself! It's not my fault that the employees sent a defective product! Answer me! Or why did they give you a quality mark?
4.06.2026
These people even have the audacity to lie about not receiving my complaint and proof of the defect. It's a shame I can't post photos of your lies on this website!

15 April 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your complaint has not yet been resolved. According to our records, we have answerde and asked several times for the photos required to assess the defect, but we did not receive the necessary images of the shoes, the defect and the inner label. Without these, we were unfortunately unable to continue the complaint process.

You are still very welcome to send us the required photos so that we can continue processing your complaint. As soon as the necessary images are available, the next step would normally be to provide a free return label so the item can be inspected properly. We are sorry for the frustration this has caused.

Best regards, your SportFits Team

Rated 5 out of 5 stars

Very good shopping experience

Very good shopping experience. The order was processed and shipped very quickly, and delivery to Spain was faster than expected. The product arrived in perfect condition and exactly as described. I’m very satisfied and would definitely order again. (Order number: SF1431350)

23 April 2026
Unprompted review

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