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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted that the products can be complicated to learn at first, requiring time and patience. A few people reported receiving faulty generators, which caused initial dissatisfaction, though the company generally resolved these issues by sending replacements. Additionally, one customer expressed deep disappointment with a change in attitude from a customer service staff member, citing increasingly careless and annoyed responses, and difficulties in resolving a membership status issue.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality equipment and its... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, often highlighting the kindness, generosity, and... See more

Service

Consumers find service to be positive, highlighting efficient and friendly interactions. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of software download and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pros: *honest company *gives realistic expectations (not hyped up promises) *provides an abundance of ongoing training (free) *depending on your health issue, many times you can feel improvem... See more

Rated 5 out of 5 stars

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta... See more

Rated 5 out of 5 stars

Thus far, I’ve experienced only the best frequencies from the products purchased recently from Spooky2. That’s the Spooky2, GenX Pro, remotes and boosters. I’m learning and growing with the software a... See more

Rated 5 out of 5 stars

Sabrina , Spooky staff, was very efficient, patient and kind. I appreciate that. I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have ha... See more


Company details

  1. Health and Beauty Shop

Information provided by various external sources

Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

A new world again

A new world again. Spooky 2 is so amazing and I have many fantastic results here. People in different countries that I can help with such a good result. I just bought more generators so now I have 8 soon. Thanks to Spooky2:s Lisa Zhang! She is so fantastic, always help, always answer all mails quickly. It feels so good when a company have people like her!
My plan is to buy everything that Spooky have. I really love it. Worked with frequenses for many years now and Spooky 2 is a whole new world. Much new things to learn in this system. Everyday is a gift and I wish that everyone could understand what this can do to your health.
Thanks Anita❤️

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very impressedj!

I have been consistently impressed with my bumbling attempts and the help of the chat bot, as well as the help from real people (Lisa Zang) so far! The messages have been clear, concise, step by step directions and encouraging. Thank you Spooky!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Plasma not working

Plasma not working. The plasma tube was not firing up. The central was working but no lights on the input and modulation. The generator was on but did not seem to be communicating with the central. Jared Jiang from Spooky support helped me solve the issue with a couple of emails and videos. The generator was not responding to the software which was in test mode and showing 100 generators when there is only one. Solved when the software was corrected by rescanning for devices. Many thanks for an easy fix.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I've always had a great experience from all Spooky2 products (and their sister agencies like the Microgen HeaWea). They are quick to respond to any questions, be it email or their website forums. I really like working with them.
Also, their website's AI chat feature is really good. I thought it'd too simplistic like most other websites but it could really give me detailed technical answers about the product, their database, and answer my questions about frequencies to use and corresponding programs.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Support

I am always impressed with the amazing help I receive from the Spooky2 Team. THANK YOU especially to Jane Zhang who has done everything she can to help me with my last order for the Spooky2 Central. I am so happy I have been a Spooky2 customer for the last few years, and their products are the best quality. I wish every company in the world was such a joy to deal with. THANK YOU so much to the whole Spooky2 Team.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Jared of the Spooky2 team and Lisa of…

Jared of the Spooky2 team and Lisa of the Aha Halo team are what every company would want in a customer service representative. They were both VERY professional, knowledgeable, and helpful with all my questions. I'm SO excited to enter the world of Rife and Scalar healing. I can't wait to see the results on myself, my parents, and my friends. Thank you, John White, for making this technology available for the masses. Shipping to the USA was fast, considering today's logistics.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend owning one

Highly recommend owning one, or several - I have had so many wins with Spooky2 GeneratorX Pro and Remote healing, It helped my partner through his operations, the healing of scars from many surgeries & skin grafts, clotting problems he wasn't expected to live, at the very least should have had a leg amputated. I had the remote running with regeneration presets & it certainly helped, he is alive and well, thanks, in part to Spooky2 Remote.
Even for myself I had a confirmed torn meniscus (in the knee), I was told it can only be fixed with surgery, it was very painful, had to wear a brace & apply balms for pain - I ran the Knee & meniscus program, & now even though it has taken a few months, I've no pain & can walk normally, still have some healing to go, but it has almost completely healed - I am looking forward to healing other minor issues with it - this machine is awesome - everyone should have one, best investment in my health journey yet!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Jared and the Spooky2 support team were…

Jared and the Spooky2 support team were exceptional in their efforts and communication through my issue. I now feel confident moving forward with the use of my new Spooky2 GenX knowing that they have my back. Big thanks for your support and service.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product great service.

I have placed a few orders and have always received them and had great service but support. Lisa Zhang has been most helpful through WhatsApp. And the spooky2 product has exceeded expectations!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

I was having trouble placing my order…

I was having trouble placing my order and emailed the company. No sooner than I had sent the email out someone from the company called and helped me easily resolve my issue. They also sent several messages assuring that they truly care about and support my purchase through them. I really appreciated the customer service!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Very patient, kind and extremely helpful! 🙏🏼

Lisa Zhang has been patient, and very helpful along my spooky2 journey. I was a nervous wreck after receiving my equipment. Lisa helped me through many of frustrating nights. Thank you Spooky2 for great customer service, and also thank you L.Z for putting up with all of my questions! Vince Morgan

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Spooky two program device is GOD sent

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta aneurysm. TBI. Over the years spooky 2 product has been proved time and time again that it’s working and keeps surprising Doctors.
These days I pretty much use doctors visit as checking point. The real doctor is myself and the spooky2 program.
I appreciate for the company making this product available to the whole world.
I’m so happy this world still full of good people!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I am so happy with dealing with the Spooky2 team. The customer service is top notch. I am very impressed with the sales and support team. It has been beneficial to have their advice while I made a choice of Spooky 2 products and I am grateful for all the support and information shared to me to do the best with my Spooky2 products. I am eagerly awaiting the arrival of my Generator ProX essential kit and colloidal silver making kit.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I Recommend Spooky2 👌

All the communication that I have had with any questions at Spooky2 were answered very quickly.
The response time was fast which left me feeling at ease.
They gave very clear answers to my questions and always very professional and courteous.
I know, not only is Spooky2 a wonderful system aiding us in our quest for great health, but the company itself is 10/10
in all areas, quality, service and care!

3 March 2026
Unprompted review

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