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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted that the products can be complicated to learn at first, requiring time and patience. A few people reported receiving faulty generators, which caused initial dissatisfaction, though the company generally resolved these issues by sending replacements. Additionally, one customer expressed deep disappointment with a change in attitude from a customer service staff member, citing increasingly careless and annoyed responses, and difficulties in resolving a membership status issue.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality equipment and its... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, often highlighting the kindness, generosity, and... See more

Service

Consumers find service to be positive, highlighting efficient and friendly interactions. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of software download and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pros: *honest company *gives realistic expectations (not hyped up promises) *provides an abundance of ongoing training (free) *depending on your health issue, many times you can feel improvem... See more

Rated 5 out of 5 stars

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta... See more

Rated 5 out of 5 stars

Thus far, I’ve experienced only the best frequencies from the products purchased recently from Spooky2. That’s the Spooky2, GenX Pro, remotes and boosters. I’m learning and growing with the software a... See more

Rated 5 out of 5 stars

Sabrina , Spooky staff, was very efficient, patient and kind. I appreciate that. I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have ha... See more


Company details

  1. Health and Beauty Shop

Information provided by various external sources

Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I want to give a huge shoutout to…

I want to give a huge shoutout to Cheryl Zhang at Spooky2 customer service for her outstanding help with my XM generator. She stuck with me through the entire process, demonstrating incredible technical skill and patience as she walked me through troubleshooting and setup. Her advice was clear, expert, and exactly what I needed to get everything running smoothly. Cheryl went above and beyond—professional, knowledgeable, and truly dedicated to making sure the customer succeeds. Spooky2 is fortunate to have her on the team. Highly recommend her and the company! Five stars all the way.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Spooky2 customer support staff like Anna have done a great job in answering my questions about using Spooky2 equipment for my unique situations.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Lillian Yuan is amazing

Lillian Yuan is amazing. A really enjoyable part about spooky is that you get to experience real people and not just real people but people who are whole heartedly invested and highly trained as well. Thats Lillian Yuan. Keep up the great work spooky!!!!! :=)

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Give me a break

Give me a break. Reading through many of these reviews for Spooky 2, notice how all of these reviews are talking about purchasing and service. But nobody is talking about if this device is actually cured anything. How about some raw evidence of this stuff even doing anything for anybody?
Note; Company's pay Review company's all the time for fake reviews to boost their products when they have never actually bought or used the product. This has become a big lie on social media. Beware and do your research. Trust Pilot you should recheck your requirements before posting fake reviews. (Verified) reviewers means nothing if the reviewer has not purchased and used the product/service.

21 April 2026
Unprompted review
Spooky2 Rife logo

Reply from Spooky2 Rife

Hi Sam,

We truly appreciate you taking the time to share your thoughts and concerns with us. We want to clarify that all reviews on our Trustpilot page are genuine, from real customers who have purchased and used our products. They cover their full experience including service, shipping, product setup, usability, and personal wellness results.
If you’re looking for detailed personal experiences and wellness feedback from our users, we have collected many in-depth testimonials on our dedicated review page:https://www.spooky2reviews.com/

If you have any further questions about our products, technology, or user experiences, please feel free to contact our support team at:support@spooky2-mall.com. We’re always happy to help.

Rated 5 out of 5 stars

I recently downloaded the new software…

I recently downloaded the new software being offered by Spooky2 from the website downloads page, and very happy to report how easy and seamless the process was. The easiest software download ever!!!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I´m completely new to this technology…

I´m completely new to this technology and was a little lost regarding where to start and how to decide which device was optimal for me. Thanks to the immediate response from the customer service, answering my questions and doubts I have purchased the Generator Xpro. I have found a lot of helpful material and tutorials about getting started and looking forward to discovering all the benefits of this amazing technology.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

HOT FLASHES GONE

I have been using Spooky 2 for a several of years now and love it! The new peptide programs are AMAZING to say the least! One direct result I can share is that I went from having 20+ hot flashes a day to none or almost none over a couple of weeks running estrogen (low), progesterone, testosterone, hormone balance (women), cortisol balance programs on remote. I stopped my programs to run something for someone else and my hot flashes came back! I was starting to forget that I ever even had such a problem until then. When I started the programs back up again, my symptoms went away within a day. As a result, I bought 2 more generators so I can run focused programs on other target issues and I’m having good results with those too. I can’t wait until I can save enough money to buy a scalar which is the best way to run the new peptide programs. Thank you Spooky team!! This team cares and wants to help. I have had nothing but positive experiences since buying our first Spooky 2 product 4 or 5 years ago!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

These are incredible products

These are incredible products for anyone interested in managing their own health.
Priced for everyone so no one can be left out and the Spooky2 team were so incredibly helpful when I was considering my latest order, I can't recommend this product/company highly enough

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I would Thanks to Jared Jiang for his help in purchasing the Spooky2 Scalarlike to take this opportunity…


I would like to take this opportunity to extend my heartfelt thanks to Jared Jiang.
I wanted to buy a Spooky2 Scalar, but I had a lot of doubts and questions because I wasn’t sure. Jared Jiang guided me through the process wonderfully, explained everything very clearly, and was incredibly kind. After his responses, I was very confident about making the purchase. I’m from and live in Central Europe, and a purchase like this involves high fees and currency conversion. Jared Jiang explained this to me very clearly; he was incredibly helpful and polite.
Once again, thank you very much, and best regards, Janusz Paradysz

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I've been emailing a girl named Cheryl

I've been emailing a girl named Cheryl, I can't say enough good things about her. I'm new to Spooky 2 and she walked me through my needs to get up and running. I also had a problem logging on to the Forum and she helped with that. You ask for the date of my experience, just yto let you know it's not just one day it
s been everyday for a few eweeks.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I really appreciate all the support and…

I really appreciate all the support and help I have received from Spooky 2 Rife website they have been very supportive and always very prompt with replying with regards to my questions and also helpful with sending me frequencies for my healing ❤️‍🩹 ❤️‍🩹 journey I look forward to letting you know how the frequency helps Me Keep shining your light 💡 helping others heal Thanks again 😊 🙏 😊

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Sabrina

Sabrina , Spooky staff, was very efficient, patient and kind.
I appreciate that.
I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have had many correspondances and they and Sabrina were and are always very service minded authentically.
Thank you China.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

More excellent Support! Excellent company.

Wondering where to get a quick answer on Aha-Halo, which I love - or on any other Spooky2 product I went once again to the Spooky2 website and clicked CHAT (bottom right). Because it was not Beijing, China business hours (so there was no live agent) available, I typed in a question. Within 33 minutes Lisa Zhang (a great S2 agent) had sent me an email. Thank you Lisa!
I've had Lisa's great help on the CHAT other times as well! What a wonderful company, employees, and products!!! If you care about your health, this is an excellent place to go for any of their products - whatever suits you best. And the folks at CHAT will help you decide what works best for you. And they are Not trying to push you to spend more. They are trustworthy, friendly, knowledgeable, professional ... and truly great! Yay Spooky2!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Spooky2 for awhile…

I have been with Spooky2 for awhile now. The support and patience of the Spooky team is a level that all companies should aspire to. Lately l have had Jared and Sabrina assisting me and l have been put at ease with their guidance and knowledge. Thankyou. You all are wonderful.
God bless you all.
Tess

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Bumpy start but Spooky2 came through in the end

I like the product, however, have had some issues with getting a faulty generator replaced. There has been some communication issues with incorrect instructions provided to me, which we have resolved after a number of emails. The company has agreed to send out a new generator without further a do. Once the new generator arrives, I'll update this review with any outstanding experiences.
Update: While I had a bumpy start, spooky2 has come through and provided me with a new generator which has since arrived. I am happy to provide spooky2 with a reviewed rating.

13 April 2026
Unprompted review

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