Quite possibly one of the absolute best customer service I've dealt with. Jervis contacted me due to a small shipping issue before I had noticed it myself. He was able to send a replacement very qu... See more
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Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.
Contact info
Room 2003, G-5 Building, Himalaya business centre G, Ningnan Street, Yuhuatai District, 210000, Nanjing, China
- +86 25 57037030
- support@spooky2-mall.com
- spooky2-mall.com
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Spooky2 The Healing Trinity…
I have been using Spooky2 products for about 6 years. I am from a health fitness holistic yoga & nutrition back ground and naturally have gravitated towards these wonderful devices with myself and then clients. I now have 8 generators a scalar and the recent purchase of the Central completes this trinity of healing! Spooky2 is a remarkable company and after listening to John White (Spooky2 owner) the master genius with a code of ethics that sold the Spooky2 vision to me, is without a doubt a wonderful human and this shines through the whole company! Vicky has gone above and beyond any expectations in helping me to buy the Central. As always the client services before and after are second to none and they’re always so helpful & cheerful! Like John! The whole system is phenomenal, it’s affordable and everyone should be using them. They really are the future of medicine! 🔥❤️👌
Help via an old Whatsapp number
I reached out via WhatsApp to an old number I had used with one of their reps. The person said it was no longer a number in use for Spooky2 and then connected me with a person and number that was. I was trying to get the last moments of their sale and managed to achieve success with their help. I had just placed and order and they helped me to connect to that order. They are very courteous and kind. I always enjoy working with them.
Excellent customer support
Spooky2 provides high quality equipment, which is very capable at improving health outcomes in so many ways. Consequently, using it can be quite complex, and this is where Spooky’s reaponse to users’ problems is first class.
I sent in a detailed explanation of my difficulty with the equipment, together with photos’ and Anna carefully answered so that I could resolve the issue. Thank you Anna!
We are new users to Spooky2
We are new users to Spooky2. My husband did the 11 day Terrain protocol with no herx reaction. He is now on BioFeedback scans and we are running those results along with some other programs once a week. Being that I still have mercury fillings in some teeth I did the Terrain-(minus) Mercury. I did get a herx reaction and paused and backed off the program several times and finally stopped it and started the lowest terrain possible, I think .25. Completing that program I am now running the Terrain-(minus) Mercury once again having no herx reactions. I am running this terrain-Mercury along with some Allergy programs that seem to be treating me just fine. So overall we are using prudence on ourselves and Spooky2 and doing well. Thank you.
Spooky2 is terrific
I appreciate Spooky2's wonderful customer service. They offer good products that truly help people.
Jared provided quick response and…
Jared provided quick response and resolved the issue quickly.
My issue was resolved incredibly…
My issue was resolved incredibly quickly. Sabrina provided outstanding support during a very difficult situation — my device had finally broken down after many years of daily use, and I urgently needed a replacement.
Everything was handled so fast and with great kindness. Within just a few days, the new device was already delivered to my home. I truly appreciate the efficient and friendly service. Highly recommended!
Spooky2 A*** Customer Service
I've had loads of questions over the past few months while learning how to set up and use my new equipment, but no question has been too big or too small. It seems they go above and beyond. They reply quickly and are all lovely!
I'm so grateful, thanks. The Spooky2 team is the best customer services team I've ever experienced.
I've got a lot of products from Spooky2…Marvlous!
I've got a lot of products from Spooky2 and Miramate and I'm a big fan of these companies and always been satisfied,especially lately with the purchase of the Central,mini Magic,and the Raygun with the customer support lady Cheryl Twang,she is always attentionned,patient,ready to make you happy, very good understanding lady.
Jocelyn
Central Unit Not Lighting Plasma Tube
When my Central Unit stopped lighting the plasma tube, I was concerned I would have to ship it to China for repairs. With guidance from Jane Zhang, I was able to troubleshoot the problem and she said I needed to replace the main circuit board. She guided me throught the steps required to remove and replace the circuit board. My Spooky2 is working again thanks to a great support team.
Spooky2’s customer service truly…
Spooky2’s customer service truly impressed me, especially Cheryl.
I initially placed an order for the GeneratorXM, but after doing some additional research, I decided to upgrade to the GeneratorX Pro. I reached out via email, and Cheryl responded very quickly. She was extremely patient and helpful throughout the process, and she made it easy for me to modify my order without any hassle.
I haven’t received the product yet, so I’ll update my review once I’ve had a chance to use it. But based on my experience so far, the customer service has been outstanding.
Overall: Customer service is the best!
Very Happy Customer
Spooky2 have been exceptional right from the purchasing process (questions answered promptly and clearly) through to after sales support. They are very quick to respond whether it be technical issues or program guidance, Spooky2 staff are always willing to help. Their products are brilliant and have enabled me to see outstanding improvements with my health issues.
Ssolo Haja
Ssolo Haja
Definitely, I have to remark and say that your approach, answers and advices are kind of over the top. At each step the services to the new customer -I am one- is bringing in an actual presence and support going to the point. I emphasize that Mme. Sabrina TAN who assisted me is perfect, patient & quietly bringing in clear detailed answers and explanations. Many thanks to Spooky2-Team for such effective support.
I want to give a huge shoutout to…
I want to give a huge shoutout to Cheryl Zhang at Spooky2 customer service for her outstanding help with my XM generator. She stuck with me through the entire process, demonstrating incredible technical skill and patience as she walked me through troubleshooting and setup. Her advice was clear, expert, and exactly what I needed to get everything running smoothly. Cheryl went above and beyond—professional, knowledgeable, and truly dedicated to making sure the customer succeeds. Spooky2 is fortunate to have her on the team. Highly recommend her and the company! Five stars all the way.
Very helpful
Spooky2 customer support staff like Anna have done a great job in answering my questions about using Spooky2 equipment for my unique situations.
Lillian Yuan is amazing
Lillian Yuan is amazing. A really enjoyable part about spooky is that you get to experience real people and not just real people but people who are whole heartedly invested and highly trained as well. Thats Lillian Yuan. Keep up the great work spooky!!!!! :=)
Give me a break
Give me a break. Reading through many of these reviews for Spooky 2, notice how all of these reviews are talking about purchasing and service. But nobody is talking about if this device is actually cured anything. How about some raw evidence of this stuff even doing anything for anybody?
Note; Company's pay Review company's all the time for fake reviews to boost their products when they have never actually bought or used the product. This has become a big lie on social media. Beware and do your research. Trust Pilot you should recheck your requirements before posting fake reviews. (Verified) reviewers means nothing if the reviewer has not purchased and used the product/service.

Reply from Spooky2 Rife
I recently downloaded the new software…
I recently downloaded the new software being offered by Spooky2 from the website downloads page, and very happy to report how easy and seamless the process was. The easiest software download ever!!!
I´m completely new to this technology…
I´m completely new to this technology and was a little lost regarding where to start and how to decide which device was optimal for me. Thanks to the immediate response from the customer service, answering my questions and doubts I have purchased the Generator Xpro. I have found a lot of helpful material and tutorials about getting started and looking forward to discovering all the benefits of this amazing technology.
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