Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more
Company replied
I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more
Company replied
I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more
Company replied
Company details
Written by the company
Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.
Contact info
Evergreen Studios, Little Green, TW9 1NZ, Richmond, United Kingdom
- 02037357814
- hello@spoke-london.com
- spoke-london.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had 3 pairs delivered and 1 pair…
I had 3 pairs delivered and 1 pair doesn't fit. I was leaving that day on holiday so emailed to ask for advice and never gotva response. I'm back now and so hope I can return them, but the service so far has not been great.
15 February 2026
Reply from SPOKE
Hi Darren, thanks for your review though we’re really sorry that one of the pairs from your recent order wasn’t quite right, especially as you were heading away at the time.
We can see that your email came through on February 10th at 5.56 pm. We replied the next morning at 11.13 am, with an offer to arrange a return and replacement but it sounds like our response didn’t reach you.
Now that you’re back, we’d love to help get this resolved. One of our Team members will be in touch soon and we’ll go from there. We’re really sorry again for any disappointment caused but issues like this are rare, and we’ll do our best to set things right. Frohar
Reply from SPOKE
Music to our ears, Mike - cheers for the review! Sinead
Reply from SPOKE
We're thrilled to hear you're a fan of the Denim line-up Laurence - thanks for your review! Sinead
always good
always good
spoke remembers my size and keeps in touch so that when I need something it's always there - good store
26 July 2025
Reply from SPOKE
We're really glad to hear the ordering process has been as seamless as it can be, Charles - so thank you for sharing this feedback with us! Sinead
Reply from SPOKE
Cheers for your review, James! Sinead
Reply from SPOKE
Thanks for your review, Andrew! Sinead
Quality to be SPOKEn about!
Quality to be SPOKEn about!
Terrific fit & just the most comfortable to wear.
15 February 2026
Reply from SPOKE
We're so glad to hear that the sizing worked out well, Tom - and we might just have to grab that pun off you! Thanks for your review - Sinead
Reply from SPOKE
Definitely what we like to hear at HQ, Terry - we're glad to hear the fit had been spot on! Thanks for your review - Sinead
I bought a second pair of Japanese…
I bought a second pair of Japanese jeans the same size as the previous pair, however the fit is a lot bigger than the original pair
13 February 2026
Reply from SPOKE
Thanks for your feedback, though we're really sorry to hear you've had some trouble with the sizing of your jeans. That doesn't sound right so we'd love to take a closer look and see what we can do to help. Please just pop us an email at hello@spoke-london.com with your order number and we'll take it from there! Frohar
Easy to order prompt delivery
Easy to order prompt delivery. Well packaged. Straight forward exchange and returns.
13 February 2026
Reply from SPOKE
Thanks for your review!
Unbelievable experience...
Unbelievable experience with this company.
Bought 3 pairs of trousers 2 years ago, which I have worn on rotation every day since, more or less.
After close to a year, one of these unexpectedly split. SPOKE immediately replaced them.
A year later, the replacement pair unfortunately experienced exactly the same fault. SPOKE refunded the amount, even though they were out of the warranty period. I don't know any other brand who would stand by their products like this.
The other 2 pairs have been going strong and i will definitely buy from them again.
16 February 2026
Unprompted review
Reply from SPOKE
We're really sorry to hear that there had been a second issue with your Cord Hackneys, Dan - this isn't the quality we'd want any of our customers to receive and rest assured is something we take seriously. We're glad to hear Frohar had been able to resolve this for you and look forward to hearing your thoughts on your next order! Thanks again for your review - Sinead
Well it is a bit soon to give comments…
Well it is a bit soon to give comments on their longevity but everything fits well and the colours are good matches to the web site look.
9 February 2026
Reply from SPOKE
We're happy to hear your new SPOKEs are a good match, John - if there's any issues or if you have any queries, do drop us an email to hello@spoke-london.com and we'll take a closer look at it for you! Sinead
Great service!
Lovely trousers that feel great and fit really well -
1 December 2025
Unprompted review
Reply from SPOKE
Music to our ears, Phil - we're glad to hear you're a fan! Thanks for your review - Sinead
The little things count
Was kept well informed about when my order would arrive. On delivery the package my order came in , tells me that Spoke take care of the clothes they sell , and want the item to feel special for the customer.
9 February 2026
Reply from SPOKE
Thanks for your review, Clive - we're really glad to hear your new Ammonite Heroes have arrived with you safe and sound, and you're a fan of collection! Sinead
The jeans are awesome
The trousers we have purchased are amazing! The customer service is so so great!
Now when we can get those sizes , that ’off the shelf” trousers and jeans don’t offer, we will continue to shop from SKOPE
We are so pleased!
Please stay a great company like you are— for ever- always!
9 February 2026
Reply from SPOKE
We're thrilled to hear your new Original Denim has hit the mark, Madeleine - definitely what we like to hear back at HQ! Cheers for your review - Sinead
From ordering to delivery 10/10
From ordering to delivery - perfect customer service and super quality products!
7 February 2026
Reply from SPOKE
Thanks for the kinds words!
Brilliant products with an excellent…
Brilliant products with an excellent back up team in the office when required
23 December 2025
Reply from SPOKE
Thanks for your review Chris, it means a lot!
As alwara a great experience and fast…
As alwara a great experience and fast delivery
5 February 2026
Reply from SPOKE
Cheers!
I am constantly so pleased with having…
I am constantly so pleased with having discovered 'Spoke'. At 5 foot 3 (nearly 5 foot 4 :)), I've struggled getting jeans, chinos etc to fit without getting them altered first. I've now (probably) over the last 3-4 years bought jeans, cords and chinos and they fit first-time. The service is excellent, quick - and if I have any queries - the response from the team is superb. Only once was I unhappy with an item (it was just not the finish I thought i.e. it was my error) and they responded, refunded quickly and courteously. Worth every penny (and thank you to the Spoke team).
2 February 2026
Reply from SPOKE
Thanks for your lovely review - we're thrilled to hear this, Gerry!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.