Disgraceful. Been depositing for a while...no issues. Went to withdraw and they suddenly wanted KYC done so I sent in all my stuff and passed the verification. So I made the withdrawal again. An hour... See more
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My first positive point was the withdrawel. No problems nothing just done super. Second fast help en clear explanation about the subject. Third fast loading and fast wins really a new experience. Thi... See more
Company replied
Whoever is reading this: NEVER GO TO SPINSTAR.!! First of all they count a processing fee of 20 euros when you want to make a withdrawal. So you lose 20 euro already before withdrawal. (And minimu... See more
Company replied
No frills, the casino just does its job. The main thing is that payouts are on time and customer support is always available.
Company replied
Company details
Written by the company
SpinStar opened its doors in late 2024 and operates under a Costa Rica legal opinion. It serves as a balanced option for those who need a high-quality sportsbook alongside a large-scale casino. The sports section is designed for practicality, featuring dedicated hubs for live betting and Esports, supported by a frequently updated statistics module and real-time results. For high-stakes players, the platform allows VIP wagers up to €1,000,000. Thanks to PWA technology, the entire site runs smoothly in a mobile browser without requiring additional software. On the casino side, there is an impressive library of 9,488 games from 71 top providers, including NetEnt and NoLimit City, while the live casino area offers 699 dealer tables. The platform is VPN-friendly and uses a hybrid payment system; in addition to Euros, it supports over 20 cryptocurrencies, including TON, SOL, and XRP. One of the main advantages is the high withdrawal limits, allowing up to €250,000 per month in crypto and €100,000 per month in fiat. The 25-tier loyalty system offers up to 20% cashback and rakeback at the highest levels, with 24/7 support available via chat and email.
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2.6
Poor
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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This really is the best casino I played…
This really is the best casino I played at for a while! Quick reactions and great bonuses! Max is the goat! 🐐 🔥
17 January 2026
Unprompted review
Reply from Spinstar.Bet
We’re excited to read such a powerful review!
It’s fantastic to know that our fast support and bonus offers made such a strong impression on you. And yes — Max definitely knows how to deliver top-level VIP service!
Thank you for choosing us and for bringing such great energy to our community. We’re looking forward to many more winning moments together.
All the best,
Spinstar.Bet Team
Reply from Spinstar.Bet
Laura, bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze casinospellen. Uw steun betekent veel voor ons en we wensen u nog veel plezier op ons platform!
Met vriendelijke groet,
Spinstar.Bet Team
The worse sight I was ever on wouldn't…
The worse sight I was ever on wouldn't verify account after sending all correct documents over 3 weeks not verified then wouldn't pay me out I had over a thousand euro I just had to play it out keep clear of this site
11 November 2025
Unprompted review
Reply from Spinstar.Bet
Hello!
Thank you very much for your feedback. We always strive to improve the quality of our service and listen to our users' opinions.
If you have any issues with verification on our platform, please contact our technical support team, and our specialists will do everything possible to resolve the issue.
Sincerely,
Spinstar Casino
I’m waiting now already more than 2…
I’m waiting now already more than 2 days on my withdrawal, the site says withdrawals should be handled within 48 hours, now support says I can take up to 96 hours, so they make there own rules as they go along.
Withdrawals under €300 you pay a ridiculous €20 fee and you have to wager your deposit a also ridiculous 3X.
25 September 2025
Unprompted review
Reply from Spinstar.Bet
Hello!
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with our platform.
We are very sorry to hear about the difficulties you've experienced with the withdrawal time and the frustration this has caused.
Our support service work 24/7, if you would like to provide specific information about your case, please do not hesitate to contact us directly at support@spinstar.bet. Our specialists are ready to investigate your problem and provide you with the necessary details and assistance.
Best regards,
The Spinstar.Bet Casino Team
SPINSTAR - VERY BAD PAYOUT RATES
VERY, VERY BAD WINNING RATES - DISSASTER.
They promiss you very nice tailormade VIP-experience. People please dont make same mistake as I did. Only one-way direction of money, ..... and thats not the players side. I understand that it is that way but so bad return of deposit I never have seen anywhere
12 September 2025
Unprompted review
Reply from Spinstar.Bet
Hello!
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with our platform.
We are very sorry to hear about the difficulties you've experienced and the frustration this has caused.
Our support service work 24/7, if you would like to provide specific information about your case, please do not hesitate to contact us directly at support@spinstar.bet. Our specialists are ready to investigate your problem and provide you with the necessary details and assistance.
Best regards,
The Spinstar.Bet Casino Team
Reply from Spinstar.Bet
Hello!
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with our platform.
We are very sorry to hear about the difficulties you've experienced and the frustration this has caused.
Our support service work 24/7, if you would like to provide specific information about your case, please do not hesitate to contact us directly at support@spinstar.bet. Our specialists are ready to investigate your problem and provide you with the necessary details and assistance.
Best regards,
The Spinstar.Bet Casino Team
Good and fast site nice lau out
Good and fast site nice lau out
Support dan
23 August 2025
Unprompted review
Reply from Spinstar.Bet
Dear Sven,
Thank you so much for the 5-star review! We're so glad you had a positive experience and that you liked the site's design and speed. Your feedback means a lot to our team!
Thanks again,
The Spinstar Team
No money on account after deposit
After making a deposit, I never received anything in my account. I've been trying to get my money back for almost two days now! The only emails I'm getting are: "Our finance department is working on it, you have to be patient." IT CAN'T BE THAT DIFFICULT! GIVE ME MY MONEY BACK!
30 July 2025
Unprompted review
Reply from Spinstar.Bet
Good day!
Thank you for your feedback. At the time of your deposit, our platform was experiencing temporary technical issues with one of our payment providers. These kinds of issues can happen during periods of high traffic, and we are working diligently to improve our selection of payment providers to ensure smoother transactions and prevent similar problems in the future.
If your deposit has not yet been credited to your account or if you are still facing this issue, please provide us with the full details of your deposit. You can do this by emailing our support team here - support@spinstar.bet or by contacting us through the live chat on our platform.
Our goal is to provide top-notch service and assist our users with any questions they may have.
Best regards,
The Spinstar.Bet Casino Team
DONT PLAY AT SPINSTAR.BET
DONT PLAY AT SPINSTAR.BET
Very bad casino, transfer won money now 4th time back to my players accountband hope you spent it all. Zero action from their side. Finally won something but they are a scam regarding fast payouts.
DONT TRUST THEM ABOUT FAST PAYMENTS NOW OVER 4DAYS WITHOUT CLEAR INFO
8 July 2025
Unprompted review
Reply from Spinstar.Bet
Hello!
Thank you for your feedback. We are truly sorry to hear about the significant difficulties you've experienced with your withdrawals and the frustration this has caused. We understand how important timely payouts are, and we sincerely apologize for the delay and lack of clear information.
We strive to process withdrawals promptly. If you have experienced any difficulty withdrawing funds, please do not hesitate to write to our support team at support@spinstar.bet. Our specialists are ready to assist you in resolving this issue as quickly as possible.
We appreciate your patience and look forward to helping you.
Best regards,
The Spinstar.Bet Casino Team
Bad experience, scammers
Bad experience – crypto gone, no help
I transferred crypto, but it was never credited to my account. Contacting customer service is useless – they keep saying you’ll receive an email, but it never arrives. You’re constantly being passed from one person to another while your money simply vanishes. One word: scammers.
4 June 2025
Unprompted review
Reply from Spinstar.Bet
Dear Denise,
We're truly sorry to hear about your recent difficulties and appreciate you bringing this to our attention. Ensuring our players have a smooth and enjoyable time at Spinstar.Bet is our top priority, and we take all feedback seriously to continuously enhance our services.
To help us investigate and resolve your issue efficiently, please provide more information about your account and the problem you experienced by contacting our support team at support@spinstar.bet. We value your business and are committed to resolving this to your complete satisfaction.
Thank you for your patience as we work to assist you.
Best regards,
The Spinstar.Bet Casino Team
Wow. Stay well away.
Wow is all i can say. 1st two withdrawls done very quickly. I am now waiting over 2 weeks on my withdrawl. No instant chat,( its a robot). dont answer emails. They just totaly ignore you.? Oh and then there is a limit on your withdrawls. €1,000 per day and only €2,500 a week. You know they do that, as you are nearly gaurentted to spend the balance of your winnings, right back into there pockets...
11 June 2025
Unprompted review
Reply from Spinstar.Bet
Dear Amelia,
We're sorry to learn about your recent experience and thank you for reaching out. At Spinstar.Bet, we're dedicated to providing a seamless and enjoyable online casino experience, and your feedback is important as we constantly strive to improve.
To help us resolve this for you quickly, please contact our support team at support@spinstar.bet with more details about your account and the issue you encountered. We value your trust and are committed to finding a satisfactory resolution.
Thank you for your patience; we look forward to assisting you.
Sincerely,
The Spinstar.Bet Casino Team
It is really fun to play here
It is really fun to play here. good service, thank for its maverick(manager).
4 June 2025
Unprompted review
Reply from Spinstar.Bet
Dear Joep,
We truly appreciate you sharing your positive experience. It’s fantastic to know that the platform brings you genuine enjoyment and that the service provided by Maverick has made a meaningful difference in your time here. Having attentive and dedicated managers can really enhance the overall experience, and it sounds like Maverick has done just that for you.
Your satisfaction motivates us to keep delivering a fun and supportive environment for all players. Thank you once again for your kind words, and we hope your enjoyable journey continues!
Sincerely,
Spinstar.Bet Casino Team
Reply from Spinstar.Bet
Dear Modus Super serie,
We truly value the time you took to share your experience, and we’re sorry to hear that it was not positive. We strive to create a fair and enjoyable gaming environment for all our players, and any concerns raised by our users are taken very seriously.
Our team reviews each case individually, and we are already analyzing your situation to understand better what happened. Your feedback is invaluable in helping us improve, and we want to ensure that you receive the support you need.
To assist you more efficiently, we kindly ask you to send us further details about your account and the issue you faced. Please contact us at support@spinstar.bet, and our team will be happy to investigate the matter and provide a suitable resolution.
Thank you for bringing this to our attention — we truly appreciate the opportunity to assist you.
Sincerely,
Spinstar.Bet Casino Team
Reply from Spinstar.Bet
Dear Nico Col,
Thank you for taking the time to share your thoughts with us. We’re delighted to hear that your time on our platform has been enjoyable and that you found the overall experience to be positive. Our team works tirelessly to ensure everything—from site performance to game selection—runs smoothly and meets our players’ expectations, and it’s gratifying to know those efforts are appreciated.
Your insights help us continue refining our service and offerings. We look forward to welcoming you back and hope to make each session even better than the last.
Sincerely,
Spinstar.Bet Casino Team
after signing a settlement agreement i…
after signing a settlement agreement i should get my money back months ago, i am still waiting. Very unreliable site
24 May 2025
Unprompted review
Reply from Spinstar.Bet
Dear S.S,
We regret to hear about your recent experience and appreciate you bringing this to our attention. At our online casino, we are fully committed to ensuring that our players have a smooth and enjoyable experience, and we take all feedback seriously to improve our services continually.
Each case is reviewed individually, and we have already started looking into your specific situation. To assist you more effectively, we kindly ask you to share additional details about your account and the issue you faced. Please contact our support team at support@spinstar.bet, and we will do our best to resolve this matter as quickly as possible.
We value your trust and hope to provide a resolution that meets your expectations. Thank you for your patience, and we look forward to assisting you further.
Sincerely,
Spinstar.Bet Casino Team
My.1
My first positive point was the withdrawel. No problems nothing just done super. Second fast help en clear explanation about the subject. Third fast loading and fast wins really a new experience. This is really a step forward in online casino gaming. My nr.1.
22 May 2025
Unprompted review
Reply from Spinstar.Bet
Dear V Chris,
We truly appreciate you taking the time to highlight your experience in such detail. It’s encouraging to hear that your withdrawal process was smooth and hassle-free—that’s always our priority. Knowing that our support team provided quick and clear explanations means a lot to us, as we aim to make every interaction straightforward and helpful.
Your mention of fast game loading and quick wins captures exactly what we strive for: a seamless and exciting gaming experience that feels fresh and rewarding. Being recognized as your number one online casino motivates us to keep pushing the boundaries and enhancing every aspect of our platform.
Thank you for sharing your positive feedback. It’s players like you who inspire us to keep raising the bar.
Sincerely,
Spinstar.Bet Casino Team
Reply from Spinstar.Bet
Dear Boy Schuiten,
Welcome on board — we’re truly delighted to have you with us!
Starting out at a new platform can sometimes feel like stepping into the unknown, so hearing that your first impressions have been positive and that you’re enjoying the bonuses is a wonderful start. We’ve designed our welcome offers with newcomers in mind, hoping to give that extra boost while you explore everything the platform has to offer.
We’ll be here every step of the way, whether you’re diving into your favorite games, curious about promotions, or need a hand with something. And Jennie will be especially glad to hear that her support made a difference — we'll be sure to pass that on.
Wishing you many exciting sessions ahead. Thanks again for sharing your thoughts — and enjoy the ride!
Sincerely,
Spinstar.Bet Casino Team
It is a very good casino
It is a very good casino, maverick is the best personal manager.
13 May 2025
Unprompted review
Reply from Spinstar.Bet
Dear Consumer,
Thank you so much for sharing your positive feedback! We're delighted to hear that you've had a great experience with us. It’s fantastic to know that you’ve enjoyed our services and that Maverick has made a lasting impression on you. We take great pride in our team, and it’s always rewarding to hear that our efforts to provide excellent customer support are appreciated.
We hope to continue delivering the best gaming experience for you!
Sincerely,
Spinstar.Bet Casino Team
This is my experience
This is my experience
-Lot sof Patience needed 2.0
-responseble playing guard
Limits 3.0
-games 4.0
28 April 2025
Unprompted review
Reply from Spinstar.Bet
Dear Ralph Van der kloot,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand that patience can be crucial when it comes to managing your gameplay.
We’re glad to inform you that we’ve reviewed your situation carefully and, where possible, have taken steps to ensure that your concerns were addressed. We have gone the extra mile and returned your funds, as we believe in maintaining a fair and transparent environment for all our players.
We understand that responsible gaming is a priority, and we’re constantly working on improving the experience to ensure that everyone enjoys their time with us. Your comments about the limits and games are noted, and we will continue to make adjustments to provide even better service moving forward.
Sincerely,
Spinstar.Bet Casino Team
Good casino 24/7 chat fast withdraw…
Good casino 24/7 chat fast withdraw very good Kenny helps my great
26 April 2025
Unprompted review
Reply from Spinstar.Bet
Dear Cornelie,
Thank you so much for sharing your experience with us! We're thrilled to hear that you had such a positive time with our casino, especially with our 24/7 chat support and fast withdrawals. It’s fantastic that Kenny was able to help you quickly and efficiently – we’re glad he could make your experience smoother.
We strive to provide seamless service and create a supportive environment for all players. Your feedback reassures us that we're on the right track. We’ll continue working hard to maintain the high standards you've enjoyed.
Thanks again for choosing to play with us!
Sincerely,
Spinstar.Bet Casino Team
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