Love Spikes and Sparrow handbags mine is still going strong after 4 years solid buckles pockets and straps and the tan/cognac colours are fab would highly reccomend
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Super support and beautiful bags ans it is a Dutch Company!!!
Best experience since long time. Everything - also the whole communication - went very well. I’d mail corespondents with a real human. Thanks for that. Not the silly phrases as within other suppo... See more
Company replied
The leather bags from Spikes and Sparrow are SO beautiful, and their purses too, and I just experienced the BEST customer service, since the snaphook on my shoulder bag broke. It's from an older colle... See more
Company details
Written by the company
We believe that everybody has to find their own way in life. Chart your own course and dare to be yourself. We’ve been doing exactly that since 1998, when we started the company that is now known as Spikes and Sparrow. We wanted to make bags (and accessories) that are different. That enhance the character and individuality of their owner. Bags that last. And that are, like us, independent and free. Designed in The Netherlands. With their own handwriting. With international and timeless appeal. Bags that over time become as unique as their owners. We believe that a bag should show what she’s made of. Ours are made of leather. Leather that in most cases changes over time with the way you use the bag. It’ll become shiny in spots that rub against you. It will develop creases based on what you tend to carry inside it. Spots might appear, when you’ve spilled coffee over it, or bumped into a wall. Whatever happens to your bag though only helps to make her more beautiful. And as unique as you are. Our bags are Dutch design, and produced by hand in India. We only work with factories that we know and trust. Factories that do not employ child labour, do not force workers to work overtime, and that create a clean work environment whilst paying normal salaries. That use only REACH compliant chemicals, and nickel free metals. All our factories are either already certified by international standards (such as BSCI or SA8000), or are in the process towards such certification. We want our bags to reflect your personality. They can only start doing that after spending (a lot of) time with you. This is why our products need to last. Why we spend time on production details, like how to stitch the lining to make sure it won’t tear. Or how to attach the handles in such a way that whatever you decide to carry around in your bag, they won’t break. It is why we use only the best zippers and the strongest metal parts. Why we keep on testing our leather and metal components regularly and why we work continuously on improvements. SO… WHY SPIKES? Sturdy, long lasting bags with their own Dutch handwriting that share your life and (will) reflect your personality. Made by a passionate team. Independent. Strong. Different. Since 1998. What’s not to like?
Contact info
De Vlasman 22 C, 6669 ND, Dodewaard, Netherlands
- +31 (0)488 420 860
- service@spikesandsparrow.com
- spikesandsparrow.com
Great service
Allthough UPS made a mess, they were ready and just resend a new beg. Happy with customer service and all over the process. Great quality very happy customer 👍
6 November 2024
Great experience
The bag I ordered is really, really nice - great quality and it looks pretty. Exactly how it was shown and described on the website. The delivery was very fast as well. Perfect!
3 October 2024
great company, great travel back
great company, great products (most beautiful travelback ever!), shipment fast and impeccable
9 September 2024
raincover missing
I love my backpack from Spikes and Sparrow. But the raincover was not included... I emailed you twice, but never recieved an answer...
1 September 2024
Reply from SPIKES & SPARROW
Beste An, ik heb u zojuist een e-mail gestuurd over de missende regenhoes. Deze willen we graag alsnog opsturen. Wij hebben helaas geen mail hierover ontvangen, anders hadden we de regenhoes meteen verstuurd. Hopelijk heeft u veel plezier van de mooie rugzak. Met vriendelijke groet, team Spikes & Sparrow
Quickly delivered and excellent quality
Quickly delivered and the quality of the product is as excellent as you would expect. Very satisfied with my purchase.
25 June 2024
Love Spikes and Sparrow handbags mine…
Love Spikes and Sparrow handbags mine is still going strong after 4 years solid buckles pockets and straps and the tan/cognac colours are fab would highly reccomend
4 May 2024
Unprompted review
Quick and Easy
The delivery was quickly processed, and a lovely note was sent along with my new Texas backpack (in black). No issues. :)
5 April 2024
Great service and communication
Great service and communication. Love the tote and wallets. Good quality
4 February 2024
online returnlabel failed + no response to emails
Online returnlabel doesn't work, tried several times on several days - in vain. They don't respond to my two emails. I'm still waiting for a response with a return label.
17 December 2023
Qucik delivery of a beautiful bag.
16 December 2023
Superb bag!
First: superb bag came in good box. Well protected.
Second: delivery person made sure i received the bag in my OWN hands.
Third, but first and foremost: THE BAG IS FANTASTIC! Good leather, good hardware. Just LOVE it!!
3 December 2023
Best customer service ever!
The leather bags from Spikes and Sparrow are SO beautiful, and their purses too, and I just experienced the BEST customer service, since the snaphook on my shoulder bag broke. It's from an older collection (with the 'wrinkled' look which I think is amazing), and I was devastated, but they immediately responded to my email and sent me some new hooks so I can get the bag repaired, and a new strap. That's what I call absolutely great customer service - no fuss, just kindness, understanding and quick shipment. Thank you, Eveline, for all your help, and a very merry Christmas to you all from a thankful customer!
1 December 2023
Unprompted review
The bag was not for me
I didn’t like that the bag has the brand name on both the front and the back. I think this is a newer model…I saw a model at a store that only had the name on one side and it was very small and hard to see
12 September 2023
Nice and solid bags
Bought my second bag with Spikes & Sparrow. Solid and nice bags made with good quality leather and sufficient pockets to keep things organized.
24 July 2023
Excellent bags
13 January 2023
Unprompted review
Bought the leather backpack.
Bought the leather backpack.
Has many pockets and very well organised inside.
Very good quality.
Love it.
9 June 2023
Unprompted review
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