This is an awesome website but unfortunately I realised its too costly for me. I have tried cancelling according to the guidelines, but nothing seems to work for me as an individual. I am not on a T... See more
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See what reviewers are saying
It took over my regular Mac mail client where I have good control over scanning and deleting eamils esaily and quickly. Each email deletion took 3 or 4 mouse clicks whereas on my regular email I could... See more
Company replied
Spike is an amazing team communication platform. It combines email, group chat, video calls, and notes - in one seamless app. But best of all - it turns boring-old emails into a chat-like experienc... See more
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Spike was my nickname instead of Mike This app is clearly shown easy peasy to clone with other in a wink. Causing instant replies more so than some larger links. Top of the class looking thru glass ev... See more
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Company details
About Spike
Written by the company
Spike is a conversational and collaborative email application that turns legacy email into a synchronous chat-like experience, adding tasks, collaborative notes and multimedia to create a single feed for all of your work.
Contact info
United States
- chat@spikenow.com
- spikenow.com
3.2
Average
172 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spike is a great app
Spike is a great app, excellent customer service and does exactly what it says it can do
6 August 2023
Unprompted review
Reply from Spike
Thank you for the kind words, Tracy! We're glad you're loving Spike app and all of the productivity tools it offers🤩If we can ever help with anything, feel free to message us at chat@spikenow.com
My account was blocked please …
My account was blocked please unblock my account I have some documents in there
30 July 2023
Unprompted review
Reply from Spike
Hi there, we sincerely apologize for the inconvenience you are currently facing while attempting to log into your account. Regrettably, we have found it necessary to temporarily suspend access to your account.
This measure has been taken as a result of an ongoing investigation by our fraud department into a potential misuse of your account that appears to be in violation of our established terms and conditions.
We appreciate your patience and understanding during this process. Your security and compliance with our policies are of utmost importance to us.
Should you have any questions or concerns, please do not hesitate to contact our customer support team at chat@spikenow.com for further assistance.
Email Sorting per contact
I love how the app sorts emails per contact and makes it possible to have read receipts so you know when someone opened your email. The calendar and note-taking in it as well makes all my work organized, especially since a lot of work-related things are done through mail, to be able to take notes and schedule meetings within the email client is great.
26 July 2023
Unprompted review
Reply from Spike
You got it, Don! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any technical assistance, we're here: chat@spikenow.com😎
I got sucked in by a scammer off…
I got sucked in by a scammer off facebook Scammers like to use facebook The mans photo and name he is using is AUSTIN its FAKE He is using another innocent man's identity * I am very sure you have had many women complaining about this scammer using someone else's name do your job properly and you will find this scammer I don't have to do your work for you I did make a complaint on facebook any way Plus i don't use facebook anymore as facebook does not protect anyone from scammers !
* (ANSWER TO YOUR REPLY) P.S I have deleted my Facebook and I will never use your pathetic platform ever again I did make a complaint on Facebook before I deleted my account permanently go check it out I don't have to make another complaint I feel Facebook is not safe any more So I will never use your platform ever again I did not get any help when I made the first complaint on facebook YOU SHOULD BE ASHAMED OF YOUR SELF FACEBOOK LISTEN AND READ THE COMPLAINTS To many times facebook just ignores people's complaints about scammers !
24 July 2023
Unprompted review
Reply from Spike
Hi Nicki, we are sorry to hear that.
Please send over ALL the following details so we can take further action to our email chat@spikenow.com:
- The email address of the abuser
- Proof of the fraudulent activity on Spike (not from social media)
Please also note that any action we take cannot impact the core functionality of an email account. Users who are blocked by Spike will still be able to send and receive emails from their email providers.
Thank you for your cooperation on this matter, and looking forward to your updates🕵️♂️
I just downloaded spike and they…
I just downloaded spike and they immediately blocked me, spike shouldn't exist,they pick and choose who can use and who cannot
21 July 2023
Unprompted review
Reply from Spike
Hi there, we sincerely apologize for the inconvenience you are currently facing while attempting to log into your account. Regrettably, we have found it necessary to temporarily suspend access to your account.
This measure has been taken as a result of an ongoing investigation by our fraud department into a potential misuse of your account that appears to be in violation of our established terms and conditions.
We appreciate your patience and understanding during this process. Your security and compliance with our policies are of utmost importance to us.
Should you have any questions or concerns, please do not hesitate to contact our customer support team at chat@spikenow.com for further assistance.
Best choice for e-mails
Manage your e-mails in a way that you can’t loose time anymore ! for professionals or personals accounts Spike is the best choice to find all the functionalities you’ve ever wanted to organize & plan your everyday life. Best choice.
15 July 2023
Unprompted review
Reply from Spike
You got it, Clarence! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any technical assistance, we're here: chat@spikenow.com😎
Quick access to mail
15 July 2023
Unprompted review
Reply from Spike
🥳 Keep enjoying Spike, Gilbert! If we can ever help with anything, feel free to message us at chat@spikenow.com or follow us on @SpikenowHQ on Twitter for updates and great tips
Spike's the best I've found
I've depended on email for many, many years. I've used quite a few different email apps (esp. on my Macs). Spike can do lots more than *just* email, but it's my go-to app for email.
13 July 2023
Unprompted review
Reply from Spike
Thanks for your love, Dennis😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com
I’m using this email for my business my…
I’m using this email for my business and I work has a cryptocurrency exchange of bitcoin.
3 July 2023
Unprompted review
Reply from Spike
Thank you so much for your encouraging star ratings, Eric!🙂If we can ever help with any technical issues, feel free to message us at chat@spikenow.com
Email as it should be
Spike has made my multiple email accounts so much easier to manage and the chat-style email makes following a conversation so much easier.
The support has also been amazing.
10 May 2023
Unprompted review
Reply from Spike
Thanks for taking the time to leave this review, Martin! 😎 We're glad you are finally able to enjoy email -- that's exactly what we're after! Spike is awesome on its own, but have you used it with friends and colleagues? You'll get all the real-time benefits. Check it out and if you ever need help with anything, we're here --> chat@spikenow.com
Reply from Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Alvaro. If you ever need assistance, we're here: chat@spikenow.com🤩
Someone hacked my account please give…
Someone hacked my account please give me my account back
Thank you
Jennifer Slavent Brooks
8 April 2023
Unprompted review
Reply from Spike
Thanks for the feedback Jennifer! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at chat@spikenow.com with more details with the subject line ‘Jennifer - Trustpilot’ so we can recognize you?? Looking forward to your update 😊
The Mininal Ui
The Mininal Ui
Dark Theme
The Font
The Smooth Scroll
And So
Made Spike Amazing 🤩🤩
7 April 2023
Unprompted review
Reply from Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Chaitanya. If you ever need assistance, we're here: chat@spikenow.com🤩
Spike Is An Awesome Tool!
Spike is an awesome tool, it turns emails into something more readable and fun. I have tried many other similar services but nothing is as good as this one! If you manage multiple emails and want to have a smart solution to reply to all your emails spike is perfect!
3 April 2023
Unprompted review
Reply from Spike
Thanks so much for your feedback, Marco! We're so glad that you love Spike email client!😎 That's music to our ears! If you ever need any assistance, we're here: chat@spikenow.com
One of the best mail tools
Very simple interface, and very useful tools for daily to-dos.
31 March 2023
Unprompted review
Reply from Spike
You got it, Kenan! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any technical assistance, we're here: chat@spikenow.com😎
Very good mailing app with good features
Hi, I'm Marcel from Switzerland. I had a mail chat with someode and the other person had the remark "over spike", then I was curious about and downloaded spike to my laptop and my mobile. The app design is very user friendly and the common inbox is a good idea. I also like that I can make video chat with spike. Thank you, spike team. GreetX from Switzerland
Marcel
19 March 2023
Unprompted review
Reply from Spike
Thanks for your love, Marcel😎. Spike's conversational style of email makes professional communication a breeze. If we can ever help with anything, feel free to message us at chat@spikenow.com or follow us on @SpikenowHQ on Twitter for updates and great tips
One-Stop Centre for Effective Engagement
The engagement age has inspired a new way of experiencing emails with Spike and the conversational approach hit solid gold in adoption and work efficiency.
I have been sing spike for years now and it has become part of our corporate structure and governance. It remains an effective tool for utilitarians and a one stop centre for immersive engagement. Easy 5 sparkling Stars!
13 March 2023
Unprompted review
Reply from Spike
Thank you for the kind words, Segalink! We're glad you're loving Spike app and all of the productivity tools it offers🤩If we can ever help with anything, feel free to message us at chat@spikenow.com
You have not given up on me yet
You have not given up on me yet, in-spite of all of my mistakes, and I sincerely appreciate that. All I ask is, please do not give up on me, because I am doing my best to learn how things are done here as soon as humanly possible. I am ever so thankful just to be here.
9 March 2023
Unprompted review
Reply from Spike
Thanks so much for your feedback, Pat! We're so glad that you love the Spike email client!😎 That's music to our ears! If you ever need any assistance, we're here: chat@spikenow.com
Spike is amazing!
Spike is great! When I couldn't figure something out, I messaged them and they told me what to do right away! Spike always sends messages and isn't like gmail where it takes a long time! I would consider having spike! Spike is an awesome tool, it turns emails into something more readable and fun. I have tried many other similar services but nothing is as good as this one! If you manage multiple emails and want to have a smart solution to reply to all your emails spike is perfect!
6 March 2023
Unprompted review
Reply from Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Ximena. If you ever need assistance, we're here: chat@spikenow.com🤩
Reply from Spike
Hi David, thanks for leaving a review. Would you please send our team a message to chat@spikenow.com and let us know what you're experiencing, which email address you're trying to connect to, and which device you're on? We'll be happy to help you get connected.😊
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