Absolutely abysmal customer service. I ordered women's shoes, and they sent me the men's size instead of women's. ALL of their men's shoes have "men's" in the title of the item and the item descriptio... See more
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Placed an order and when delivered, contained missing items. I contacted support but they just deflect, delay and give you a run around making it impossible to resolve anything with the supp... See more
TOOK OVER MONTH RECEIVE TWO LINGERIE OUTFITS, FIRST ONE CAME THAN TRIED CANCEL SECOND AS SAID BACK ORDER 2-5 WEEKS, SO ONCE TRIED CANCEL SECOND ORDER THYEY CAME BACK THAT WAS IN STOCK BEONG SHIP OUT,... See more
When order for several items was placed I received no notification of some of the items being out of stock and back ordered. I was only told this when I received only a portion of the order. After wai... See more
Company replied
Company details
Information provided by various external sources
Lingerie store with the biggest selection of lingerie online. Buy bras, panties, chemises, sexy costumes, and clubwear at affordable prices.
Contact info
East Grevillea Court 1705, 91761, Ontario, United States
- spicylingerie.com
1.4
Bad
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically takes over 1 month to reply
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satisfied
I am very satisfied with the quality of the product, the fast delivery time and the very efficient customer service. I highly recommend iSpicy Lingerie to everyone. thanks to the whole team
2 May 2021
Unprompted review
The quality of the product is very nice…
The quality of the product Spicy Lingerie is very nice and durable, I like the style and colors it looks very hot. . Highly recommended.
2 May 2021
Unprompted review
2-day shipping does not mean 2-day…
2-day shipping does not mean 2-day shipping!
I ordered $300 worth of merchandise on a Friday via Express (2-day shipping). They didn’t send it out until the NEXT Thursday and it’s not due to be delivered until the following Monday at 7pm (our plane leaves at 6 am that morning).
I called Spicy Lingerie’s “customer service” reps (a few different ones) and they were not willing to help (not even upgrade my status to Saturday delivery (at my expense!) so I could receive my package before I leave on Monday).
They stated they had the weekend off for the Thanksgiving holiday, which is interesting because Canada celebrates Thanksgiving in October and they are based in Ontario.
Their reps just told me to find the tiny shipping link on the home page where you must read through a lot of material to find that it takes 1 business day to process and up to 3 to leave the wherehouse. Then, even if you select 2 day shipping, Saturday delivery isn’t included. In my case, by the time it arrives, it will have been a week and 3 days after I submitted the order.
They did not care at all. Just kept saying, “if you read our policies...).
So, just be aware, if you need your package quickly, don’t order from Spicy Lingerie; use Amazon—they ship quickly no matter what type of shipping you choose.
5 December 2020
Unprompted review
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